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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had seen two properties with Ferndown and were very impressed with their knowledge of the properties. We had recently sold ours and our estate agent wouldn’t be able to tell potential buyers anything about it because they never asked us! However Ferndown were able to tell me about local schools, amenities and key information about the properties. We met John who we felt wasn’t pushy, but was very knowledgable about the house and local area and gave us time to consider our options. Once we had our offer accepted we then worked with Charlotte who we felt was fantastic and kept us informed of the progress of the whole chain and ensured that we were fully informed. She is an asset to the company. We would highly recommend people to use this estate agents.

Reply from agent

Thank you Chloe for leaving us such a lovely review about your experience with your purchase via Ferndown Estates. To hear such positive comments is extremely welcome and we do try to make the purchase experience as helpful & supportive as possible. It can be frustrating when you don’t get to know about a property you are interested in, so we do try and ensure all viewings are carried out by experienced staff. Thank you for highlighting John and Charlotte out in particular with your review. Good luck in your new home! Ferndown Estates

5.00 /5

Absolutely fantastic service from all at Ferndown. From meeting Adam when we first viewed the property, to John confirming the next steps once our offer was accepted, to Charlotte then guiding us through the whole way. Everyone has been so warm and friendly. Charlotte went above and beyond to help answer any questions and done everything she could to keep things moving and constantly kept us in the loop. We honestly cant thank Charlotte enough, we are so grateful for everything. As first time buyers this was all new to us but Charlotte's knowledge and guidance throughout has really impressed us. We also thought it was a lovely touch to give us a gift box when we collected our keys with some essential items when you first move in. Thank you everyone. We will 100% recommend Ferndown to anyone we know looking to buy/sell. We are very happy in our new home.

Reply from agent

Thank you for such a lovely review Kerrie. We’re thrilled to hear you found your whole experience so warm and friendly. The whole of the sales team will be delighted to read such positive comments and we’re glad you liked the Home Move Box. We always aim to provide a positive experience to our clients and customers whether they are looking to sell, but or let and Charlotte is an extremely diligent in assisting each person involved in the sale or purchase of a property. We will pass on your lovely review to all involved. Kind regards Ferndown Estates

5.00 /5

What a Journey selling my fathers property but we got there in the end! A big thankyou to the team at Ferndown. Charlotte who has been my point of contact has been amazing checking in with us on a regular basis which was really appreciated.PositiveQuality

Reply from agent

Thanks for the positive feedback on the sale of your Father’s property Karen. We shall certainly pass on your kind words to Charlotte. We wish you all the very best for the future. Kind regards from Ferndown Estates

5.00 /5
Reply from agent

Thanks for the positive rating Stephen. Could we ask for some further feedback on why you felt we deserved 5 stars from you. We recognise your name relating to a recent sale. If you could provide some further feedback it would be very much appreciated. Kind regards Ferndown Estates

5.00 /5

very professional and did everything they said they would house sold in 25 days many thanks

Reply from agent

Thanks for submitting such a positive review for the sale of your property. When both the buyers and sellers work as quickly as possible it sometimes shows how quickly property sales can actually complete!

5.00 /5

Even through whats going on I felt so safe and informed. Keonne showed me round a beautiful property and was amazing.

Reply from agent

Thank you for providing such positive feedback Hollie. We very much appreciate you taking the time to provide such a lovely review!

5.00 /5

Review on behalf of Keith and Caroline Robinson All round very good service. Seem to know what they are doing Special thanks to Charlotte and John Charlotte kept us up to date and was very professional.

Reply from agent

Thank you very much Keith and Caroline Robinson. We’re delighted to hear you were so impressed with our service. We will pass on your comments to John and Charlotte! Kind regards Ferndown Estates

5.00 /5

I would like to thank Ferndown Estates and their team for selling my late mom's house in this difficult time. In the end it was sold quite quickly they did a brilliant job would recomend Ferndown Estates anytime. Thank you Neil.

Reply from agent

Thank you for such a lovely review Neil. It's always nice to read positive comments from our customers. We were only too glad to help you sell your mum's property and give you advice about the situation with the freehold.

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available