I bought a property through Ferndown. They kept me updated the whole way through, dealt with a long chain and Charlotte stayed on top of it incredibly well. My purchase came through in time and so we beat the stamp duty deadline. Incredibly grateful for the outstanding service.PositiveResponsiveness, Quality, Professionalism, Value

We have rented a property from ferndown for over 7 years and they have always been fantastic to us. Whenever they was a problem it was done with speed and haste. The girls in the rental team are a credit to the estate agent. The only reason we are leaving our current property as we are moving to a bigger property. Cannot fault ferndown and would highly recommend them to anyone who was wishing to rent with them in futurePositiveProfessionalism

Ferndown were so supportive throughout what was a very difficult process, but credit must go to Charlotte who went above and beyond and listened to all the problems and fears I had and helped in any way she could. Charlotte kept me up to date with every step and did not stop chasing until the house was sold! Charlotte persists and does not give up! So pleased to have had Charlotte selling my house for me!

I have recently purchased a property through Ferndown Estates, and I cant recommend them enough. The staff at every point of my journey have been proffesional, kind and very efficient. The customer service skills displayed by all the staff members was breath of fresh air after 6 months of dealing with other local agents. Wish I could give them 10*s.PositiveResponsiveness, Quality, Professionalism, Value

I was a first time buyer and everyone I had contact with were so helpful. From the very start of showing me the property, to chasing up the sellers solicitor (this happened a lot) I can not fault them as estate agents, really friendly and responsive. Never have to wait long for a reply. Special shout out to Charlotte, who looked after me, she was always so friendly and helpful. I could not have asked for anything more.PositiveResponsiveness, Quality, Professionalism, Value

Being a first time buyer everyone kept saying the whole buying a house process was stressful, especially doing it alone. But my experience has been made so easy by ferndown estates. Communication with Charlotte and John has been perfect throughout. Picked up the keys to my new house today and I was gifted a starter box from ferndown. Would 100% recommend using them.

We had seen two properties with Ferndown and were very impressed with their knowledge of the properties. We had recently sold ours and our estate agent wouldn’t be able to tell potential buyers anything about it because they never asked us! However Ferndown were able to tell me about local schools, amenities and key information about the properties. We met John who we felt wasn’t pushy, but was very knowledgable about the house and local area and gave us time to consider our options. Once we had our offer accepted we then worked with Charlotte who we felt was fantastic and kept us informed of the progress of the whole chain and ensured that we were fully informed. She is an asset to the company. We would highly recommend people to use this estate agents.

Absolutely fantastic service from all at Ferndown. From meeting Adam when we first viewed the property, to John confirming the next steps once our offer was accepted, to Charlotte then guiding us through the whole way. Everyone has been so warm and friendly. Charlotte went above and beyond to help answer any questions and done everything she could to keep things moving and constantly kept us in the loop. We honestly cant thank Charlotte enough, we are so grateful for everything. As first time buyers this was all new to us but Charlotte's knowledge and guidance throughout has really impressed us. We also thought it was a lovely touch to give us a gift box when we collected our keys with some essential items when you first move in. Thank you everyone. We will 100% recommend Ferndown to anyone we know looking to buy/sell. We are very happy in our new home.

What a Journey selling my fathers property but we got there in the end! A big thankyou to the team at Ferndown. Charlotte who has been my point of contact has been amazing checking in with us on a regular basis which was really appreciated.PositiveQuality