Ferndown Estates offers a very professional service. The best customer service that I've seem during my house purchasing journey. Their advertisements have a lot more information than others. The videos are professional. The viewings are pleasant. All their employees are very nice. After my offer accepted, we've got a lot of troubles caused by the chain and the lender (til the last minute!) but Ferndown has guided us through the hard time in a very professional way.
Very impressed by the exceptional level of professionalism at Ferndown. Top communication, great advice, very smooth selling process. Thank you Ferndown!
Recently i have been ill with coronavirus. The support i have recieved from Thelma and the letting team has been amazing. Repairs are always carried out quick and in a very professional manner, communication from Thelma is also very professional and is to a high standard.
Ferndown Estates are a fantastic estate agents who have dealt with all my property needs to the highest standard. They manage my rental property and i'm so pleased with the service received. They found and vetted a great tenant who has always paid their rent on time and taken good care of the property. All correspondence with both myself and the tenant are dealt with quickly and in an efficient manner. A seamless service which makes renting out my property easy and stress free. I wouldn't hesitate to recommend Ferndown Estates for both their rental and sales services.
Was a very professional company, always replying very quickly with the information asked or to keep me updated where we was in the process. Been a first time buyer and didn’t really know what was going on or to expect and they made it very easy even helping with chasing up the solicitors even before I had myself. This was even with the 3 month delay moving into the property due to issues outside our control. And putting up with my constant emails especially with this last issue. Definitely recommend using this company to anyone wondering.
I bought a property through Ferndown. They kept me updated the whole way through, dealt with a long chain and Charlotte stayed on top of it incredibly well. My purchase came through in time and so we beat the stamp duty deadline. Incredibly grateful for the outstanding service.
Absolutely first class from Ferndown Estates. If it had been left to my own estate agents I'd still be waiting to move now. My family & I can't thank Charlotte enough for her efforts in getting us moved, went way above and beyond what would be expected from the sellers agent.
My husband and I purchased a property through Ferndowns Estate Agents. I can wholeheartedly recommend this company. From the initial enquiry to view our new home, to the viewing itself and the completion we could not have asked for more from the team at Ferndowns. They helped us massively when we were let down by our own estate agents too. They were understanding, attentive, on the ball, friendly, approachable and unbelievably caring to all parties. You can tell by just emails and phone calls that they genuinely want the best for their clients. They have been simply amazing. We couldn't thank them enough. I would have no doubt in recommending them to anyone.
Ferndown were so supportive throughout what was a very difficult process, but credit must go to Charlotte who went above and beyond and listened to all the problems and fears I had and helped in any way she could. Charlotte kept me up to date with every step and did not stop chasing until the house was sold! Charlotte persists and does not give up! So pleased to have had Charlotte selling my house for me!
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.