Would highly recommend Ferndown Estates if you are looking to rent or purchase a property, we couldn't be happier with the customer service received. After waiting a long time to move into our first home, Ferndown Estates were professional, supportive, efficient and always on hand to answer any questions. We wouldn't be in our first home if it wasn't for the dedicated staff there to make it happen for us! A huge thank you to Ian, Adam, Thelma and Mandy for their help from initial enquiry to moving in day - we absolutely love our new home!PositiveResponsiveness, Quality, Professionalism, Value

I have been letting my properties on full management with Ferndown for the last 18months. They have provided excellent service for the money I pay for management. Ferndown sticks with rules and regulations and make sure the client needs and landlord needs are met. Thelma and the team has been a pleasure to work with and I have the peace of mind that my property is well looked after. I would highly recommend Ferndown for full letting management, if you are living away from property.PositiveResponsiveness, Quality, Professionalism, Value

Viewing properties with Ferndown was always friendly yet professional, taking Covid restrictions into consideration. I felt our agent was friendly without being pushy. Once we'd decided to purchase we were passed to a different rep who was always sure to keep is in the loop every step of the way, either via email or a phone call. We were able to contact and get a speedy response and have even had things sorted post completion. Highly recommended.

We had a very good experience with Ferndown and they will definitely be our first option for future deals. Staff team is very friendly and always wanted to help, the visits are extremely punctual and all questions were solved promptly.PositiveQuality

I bought a property through Ferndown. They kept me updated the whole way through, dealt with a long chain and Charlotte stayed on top of it incredibly well. My purchase came through in time and so we beat the stamp duty deadline. Incredibly grateful for the outstanding service.PositiveResponsiveness, Quality, Professionalism, Value

We have rented a property from ferndown for over 7 years and they have always been fantastic to us. Whenever they was a problem it was done with speed and haste. The girls in the rental team are a credit to the estate agent. The only reason we are leaving our current property as we are moving to a bigger property. Cannot fault ferndown and would highly recommend them to anyone who was wishing to rent with them in futurePositiveProfessionalism

Ferndown were so supportive throughout what was a very difficult process, but credit must go to Charlotte who went above and beyond and listened to all the problems and fears I had and helped in any way she could. Charlotte kept me up to date with every step and did not stop chasing until the house was sold! Charlotte persists and does not give up! So pleased to have had Charlotte selling my house for me!

I have recently purchased a property through Ferndown Estates, and I cant recommend them enough. The staff at every point of my journey have been proffesional, kind and very efficient. The customer service skills displayed by all the staff members was breath of fresh air after 6 months of dealing with other local agents. Wish I could give them 10*s.PositiveResponsiveness, Quality, Professionalism, Value

I was a first time buyer and everyone I had contact with were so helpful. From the very start of showing me the property, to chasing up the sellers solicitor (this happened a lot) I can not fault them as estate agents, really friendly and responsive. Never have to wait long for a reply. Special shout out to Charlotte, who looked after me, she was always so friendly and helpful. I could not have asked for anything more.PositiveResponsiveness, Quality, Professionalism, Value

Being a first time buyer everyone kept saying the whole buying a house process was stressful, especially doing it alone. But my experience has been made so easy by ferndown estates. Communication with Charlotte and John has been perfect throughout. Picked up the keys to my new house today and I was gifted a starter box from ferndown. Would 100% recommend using them.