Absolutly awful people

Had 2 flats both were freezing cold damp and mouldy I also think they are very unfair when it comes to returning deposit and all the windows in the 2nd property were leaking and the heating didn't work but they still charge me 265 for mould removal..buyer beware use better agents these are just money hungry greedy people but the staff are very nice and polite is all the good I can say about my experiance

Worst experiance of my life

Iv had 2 propertys off these guys and both were freezing cold the 2nd was far worse than The 1st they take your deposit even if you return the property better than recieved my 1st 1 smelled to bad of dogs me and the person showing me around couldn't even breathe I was forced to take that property or be homeless but the 2nd 1 I specifically told the office girls I can't wait to be warm and in a draft free property....the knowingly put me in a damp mouldy flat that turned black after just 3 months I had to stay with a friend till the 6 month tenancy was up so I didn't suffer any more financial effects than I wanted my credit rating is now destroyed because iv had to move 3 times an under 18 months..there propertys from my experience are awful will even damage your health..when I am out of this black flat I will leave a more detailed review...all staff at the office are wonderful and polite I have no issues with staff just there mouldy damp smelly flats

Awful experience feel like my

I have had two 1 bedroom flats from Paul hubbard 1 the croft and flat1,330 london road south both were damp cold and mouldy all the windows in both propertys need replacing I ask to move because I was cold and damp and my health is being affected when they moved me to my second flat it turned out colder than the 1st the wall and ceiling have gone black within 3 months i have water coming through the walls onto tvs and plugs the neighbours left her flat upstairs for the same reason and was willing to lose 3 months just to get out they told me there was no complaints when I moved in but I have found out no one has stayed here long I payed 6 months rent in advance and had to sleep on my friends sofa most of that electricians have been out 3 times to fix the heating with no positive results the damp smell is horrendous my life and credit rating have been destroyed but atleast all the staff at paul hubbards are very polite and I have no complaints about the way they spoke or treated me all very nice people but the propertys are awful.BEWARE BEWARE BEWARE

"Awful experience feel like my ..."

I have had two 1 bedroom flats from Paul hubbard 1 the croft and flat1,330 london road south both were damp cold and mouldy all the windows in both propertys need replacing I ask to move because I was cold and damp and my health is being affected when they moved me to my second flat it turned out colder than the 1st the wall and ceiling have gone black within 3 months i have water coming through the walls onto tvs and plugs the neighbours left her flat upstairs for the same reason and was willing to lose 3 months just to get out they told me there was no complaints when I moved in but I have found out no one has stayed here long I payed 6 months rent in advance and had to sleep on my friends sofa most of that electricians have been out 3 times to fix the heating with no positive results the damp smell is horrendous my life and credit rating have been destroyed but atleast all the staff at paul hubbards are very polite and I have no complaints about the way they spoke or treated me all very nice people but the propertys are awful.BEWARE BEWARE BEWARE

Awful experience feel like my

I have had two 1 bedroom flats from Paul hubbard 1 the croft and flat1,330 london road south both were damp cold and mouldy all the windows in both propertys need replacing I ask to move because I was cold and damp and my health is being affected when they moved me to my second flat it turned out

Paul hubbards service is AWFUL, especially after sales. No one on hand to deal with your complaints or chasing up of sale, our property was sold to buyers who weren’t chain free when we instructed them to only take offers of this nature, Natalie was unhelpful and rude, no updates throughout the whole process without being promoted and phoned constantly. On completion nothing was said from Paul Hubbard, we had to issue a deadline to even get a completion date on the sale, we will never ever use them again, stay away!!

I am disgusted with Paul Hubbard CEO of this estate agent. I have moved into a property in the Kirkley area and am completely new to Suffolk having relocated from Northamptonshire. The house was sold to me stating It has a combi boiler which it most definitely doesn't. The survey I had conducted stated it was old and would need attention in due time, however, a gas safe engineer has called and condemned it- it is unsafe to be switched on. I have lived in the house for 2 weeks now with no hot water or heating. Luckily the weather is warm so only hot water is needed. I have rung repeatedly asking to speak to Paul Hubbard personally only to be contacted by a member of his staff . After sales didn't even have the decency to speak to me face to face when I visited the office. The solicitor-Leadenhall Law group that Hubbard recommended was useless more or less from start to finish. They both presumably get some kind of backhand from each other at my expense. What should be a joyous experience- moving to a different county to pursue the next life chapter has turned into a nightmare. Both solicitor and agent blame each other passing the buck. I am in the process of pursuing the matter from a different angle.

Unprofessional letting

I moved into a flat on beresford road saturday 20th may. And within 24 hours the bedroom window broke when I opened it. You could not close it. It needed replacing. I had to slam the bedroom and living room doors to close them. I could not even have a shower because it was scolding hot. I was

"Unprofessional letting..."

I moved into a flat on beresford road saturday 20th may. And within 24 hours the bedroom window broke when I opened it. You could not close it. It needed replacing. I had to slam the bedroom and living room doors to close them. I could not even have a shower because it was scolding hot. I was lying in bed listening to the vibration coming through my bedroom ceiling from whatever is going on upstairs. The place had scaffolding around the building. I left my property in great yarmouth because the landlord wasn't interested in carrying out the repairs from the constant pipes banging and vibration of the boiler coming through my bedroom ceiling from the flat above me. And I again have no peace after moving into this property. The seals on two of the living room had broken down. So they got replaced. Then the bedroom seals broke down and that will soon be replaced. And now another living room window seal has broken down. Three of the living room windows have privacy film covering them. And in my opinion this was put up to try and hide the condensation inside them after the seals has broken down. All the windows in the property need replacing. There is quite a big gap in the bedroom door now since it was planed down yesterday. The living room door is still yet to be repaired. I emailed this agency today to ask to personally speak with the landlord, but I was refused. And I've been told that the landlord will not be replacing the windows. I paid the deposit and 6 month's rent in advance to move in. Almost £4000. I have uploaded 3 photos. One of the other living room windows with the privacy film is trying to hide the condensation inside because the seals have broken down. One showing the seals split on the other living room window. And two of the bedroom door where you can clearly see the gaps at the top and bottom.

Paul hubbards service is AWFUL, especially after sales. No one on hand to deal with your complaints or chasing up of sale, our property was sold to buyers who weren’t chain free when we instructed them to only take offers of this nature, Natalie was unhelpful and rude, no updates throughout the whole process without being promoted and phoned constantly. On completion nothing was said from Paul Hubbard, we had to issue a deadline to even get a completion date on the sale, we will never ever use them again, stay away!!