The property's i stayed in were damp and mouldy and they unfairly kept my deposit

Property's are mouldy and gross and they in my opinion keep deposits unfairly

Over the course of five days I’ve emailed, called, visited the shop, contacted via website and also right move and Zoopla. No one enquiry has been responded to. I would think twice about this company managing your property. I’ve counted 26 attempts at contact via one medium or another and not one reply!!

A new manager named Dawn has recently taken over. She is very rude. Very unprofessional. And doesn't care in the slightest regarding tenant's have problems with a certain tenant ripping off the gate after it was put up for security. leaving …

Bad people bad company

Over charged me on rent never gave a refund I had 2 flats off these guys and both were mouldy and freezing cold I didn recieve my deposits back even tho I left the property's in better condition than I got them in...avoid at all costs unless your are desperately in need

Speaking as a tenant, the place I was living was put under the management of Paul Hubbard and we were immediately evicted (I know this was the landlord and not them, whom we also are very unhappy with as this was like a stab in the back …

Ripped me off and destroyed my credit the 2 flats over 18 months i had off these guys were cold damp and covered in black mould this company still owes me money a year after leaving 1 of their reps even said to me the boss doesnt care he just wants property to rent.

From my own experience: No communication with themselves, very poor communication with me. Even the solicitor THEY asked me to use asked me how I was getting on with them! My house didn’t sell - a colleague left them 4 messages and sent 2 emails regarding a property they wanted to view with no response so is it any wonder? Instructions were never listened to - resulting in a young lady turning up to perform a survey at 3pm on a Saturday who was scared to death as she’d been informed no body would be in. Eventually I decided to pull it from the market and 2 months later I’m still waiting for them to take the for sale sign away! The only person I could commend was the photographer - she was really lovely and did exactly what she promised!

Used this estate agent for the sale of my step fathers bungalow they were atrocious. The photos they took were hideous and it also took several weeks to put a board up. They took a while to answer emails and in the 4 months they had the property only had 2 viewings . When I decided to try another agents, I was told that I had to give 4 weeks notice as I was contractually obligated (even though they had no further viewings within this time ) At the time of signing up we were told (I have this in writing) that we could cancel at any time without any penalty) when I queried this they would not budge and were only interested in finding out the new agent so they could do a deal with them . Terrible service , totally untrustworthy in my opinion. I have now moved the property to another estate agents who have far better communication and are more professional .

Booked online valuation, waited for confirmation, never heard anything never arrived. Rang office told was an It problem. Booked appointment for Monday 11.30 never turned up. Rang office again, was told we have no details, my wife was fuming she gave them a piece of her mind, they were out in 15 mins.