Speaking as a tenant, the place I was living was put under the management of Paul Hubbard and we were immediately evicted (I know this was the landlord and not them, whom we also are very unhappy with as this was like a stab in the back after years of what we thought was positive communication), we were told the building was being sold but the other tenants said they had NOT been evicted, so it was just us. Funny that, the only flat on benefits in the building gets evicted? We received 0 support, even when we emailed they didn't respond, as nobody had bothered to tell us our agent was away. We had only two months as two disabled people on UC to find a low cost place to live with no help, and we almost didn't find anywhere. (We had only one offer 200 miles away which we had to take as we had no other options, even through local council etc.) The ONLY communication put forward by Paul Hubbard was to ask if we would be vacated by the time they wanted. This was hours after we'd emailed asking about something, and it just felt like a slap in the face. Oh, and I waited months to find the flat up for rent again, and with a fresh lick of paint, there it is (edit: at a 40% price increase). Building not sold, we were LIED TO (last sold 2015-2017...) so that we'd feel better about getting evicted (on every application we now have to put yes, we were evicted, even if it was a "no fault" one.) We were the only ones without jobs and would've been fine with the inflated price, but we weren't even asked. Just kicked out, and the reason for the review, is we were treated like garbage. Very typical of the South imo, if you're poor or disabled, you're ignored and on your own. Landlords will have a great time with this company! Disabled tenants? As soon as you see their logo in a letter, prepare to run, cos they're coming for you!

I had 2 flats over 2 years both were absolutely freezing and mouldy I would wake up and cough in the morning the 1st flat I had smelled so badly of dog when I moved in I cleaned that up and eventually left the flat good but still got charged 165 cleaning fee.on the 2nd flat I lost all my deposit because I was simply fed up of cleaning mould off the walls every couple of weeks the walls actually leaked water onto plugs it was dangerous it affected my health and I woke up violently coughing every morning in the weeks/months before I could get out of there the staff at the office are very nice and polite but there propertys are absolutely unlivable very poor condition i wouldnt wish it on my worst enemy i am so happy to be with a decent landlord it been 2 years of misery with paul hubbard...don't call pay me what you unfairly took and I'll remove reviews.still sending me emails to this day..

Booked online valuation, waited for confirmation, never heard anything never arrived. Rang office told was an It problem. Booked appointment for Monday 11.30 never turned up. Rang office again, was told we have no details, my wife was fuming she gave them a piece of her mind, they were out in 15 mins.

Review

Awful people complete scheming conmen

From my own experience: No communication with themselves, very poor communication with me. Even the solicitor THEY asked me to use asked me how I was getting on with them! My house didn’t sell - a colleague left them 4 messages and sent 2 emails regarding a property they wanted to view with no response so is it any wonder? Instructions were never listened to - resulting in a young lady turning up to perform a survey at 3pm on a Saturday who was scared to death as she’d been informed no body would be in. Eventually I decided to pull it from the market and 2 months later I’m still waiting for them to take the for sale sign away! The only person I could commend was the photographer - she was really lovely and did exactly what she promised!

Bad guys

Awful people avoid if possible

Not great

Not a good estate agents

Bad

I used to stay at a flat on london road south with my dad on the weekends and we spent one night in the loving room together and the heater wasn't working they sent 2 people over to look at it and it never got fixed it was forgotten about the bathroom developed mould after a couple of months and now my dad is having over 500 pound taken off his deposit for cleaning and mould removal even though the place was in good condition when we left and when we arrived the first day it was grimy so they dknt clean there properties as this has happened at another place on the croft in fact i was barely seeing my dad whole he was staying as it was to cold in the living room

Terrible

I used to stay at a flat on london road south with my dad on the weekends and we spent one night in the loving room together and the heater wasn't working they sent 2 people over to look at it and it never got fixed it was forgotten about the bathroom developed mould after a couple of months and now my dad is having over 500 pound taken off his deposit for cleaning and mould removal even though the place was in good condition when we left and when we arrived the first day it was grimy so they dknt clean there properties as this has happened at another place on the croft in fact i was barely seeing my dad whole he was staying as it was to cold in the living room

"Terrible..."

I used to stay at a flat on london road south with my dad on the weekends and we spent one night in the loving room together and the heater wasn't working they sent 2 people over to look at it and it never got fixed it was forgotten about the bathroom developed mould after a couple of months and now my dad is having over 500 pound taken off his deposit for cleaning and mould removal even though the place was in good condition when we left and when we arrived the first day it was grimy so they dknt clean there properties as this has happened at another place on the croft in fact i was barely seeing my dad whole he was staying as it was to cold in the living room