I am disgusted with Paul Hubbard CEO of this estate agent. I have moved into a property in the Kirkley area and am completely new to Suffolk having relocated from Northamptonshire. The house was sold to me stating It has a combi boiler which it most definitely doesn't. The survey I had conducted stated it was old and would need attention in due time, however, a gas safe engineer has called and condemned it- it is unsafe to be switched on. I have lived in the house for 2 weeks now with no hot water or heating. Luckily the weather is warm so only hot water is needed. I have rung repeatedly asking to speak to Paul Hubbard personally only to be contacted by a member of his staff . After sales didn't even have the decency to speak to me face to face when I visited the office. The solicitor-Leadenhall Law group that Hubbard recommended was useless more or less from start to finish. They both presumably get some kind of backhand from each other at my expense. What should be a joyous experience- moving to a different county to pursue the next life chapter has turned into a nightmare. Both solicitor and agent blame each other passing the buck. I am in the process of pursuing the matter from a different angle.