Sold our business through them and also bought a house that they were marketing. Okay service but not so much as a bottle of wine on completion (and we had a few problems) for over £45,000 worth of business! It would have been nice as a small apology.

Sold our business through them and also bought a house that they were marketing. Okay service but not so much as a bottle of wine on completion (and we had a few problems) for over £45,000 worth of business! It would have been nice as a small apology.

Ah. We went to view a property. We met the agent on time. The agent didn't have a key to fit the property or any other way to access the property. We left. Oh dear. 24hr later we got a call, an apology and arranged to view the property again. We got access this time but the agent had to leave within 15mins to show another property on the 'other side of town'. Oh dear again. We left on our own. Enough said.

Went to view a property, two hour round trip, just to discover the has terrible damp! No mention of it at all on the listing. The floor had collapsed in the back room.The estate agent was very polite and helpful. Which is why I gave them two stars not one.