I had 2 flats over 2 years both were absolutely freezing and mouldy I would wake up and cough in the morning the 1st flat I had smelled so badly of dog when I moved in I cleaned that up and eventually left the flat good but still got charged 165 cleaning fee.on the 2nd flat I lost all my deposit because I was simply fed up of cleaning mould off the walls every couple of weeks the walls actually leaked water onto plugs it was dangerous it affected my health and I woke up violently coughing every morning in the weeks/months before I could get out of there the staff at the office are very nice and polite but there propertys are absolutely unlivable very poor condition i wouldnt wish it on my worst enemy i am so happy to be with a decent landlord it been 2 years of misery with paul hubbard...don't call pay me what you unfairly took and I'll remove reviews.still sending me emails to this day..