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The Stow Brothers - Walthamstow

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst people to deal with. When you actually need help they do not bother. Only when things are running smooth do they care. Agent I am now using are so much better. STEAR CLEAR FROM THESE COWBOYS!!!!

1.00 /5
Reply from agent

Hi, as a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or experience, please could you contact us on hello@stowbrothers.com so we can investigate your issue without delay? This will be greatly appreciated and will help us improve and make changes where necessary. Many thanks, the Stow Brothers.

1.00 /5

Be very wary of Stow Brothers if buying - They will purposely put houses at below market value to generate false interest. They will also book viewings at the same time as others to entice a bidding war. In the 1st example we had a viewing at the same time as 2 other people. In the 2nd example we viewed a flat “valued” at OIEO £420k, we offered £420k and were told they already had an offer of £425k. A week later the flat was reduced to OIEO £410k and when queried I was told that the initial advert didn’t generate enough interest but the seller still wanted £425k… They will waste your time – so try not to get caught in their game

1.00 /5

Had a pretty poor experience of The Stow Brothers whilst renting one of their properties. At first they seem friendly and helpful but once we signed the contract and moved in it was a different story. Stay away. The property needed a lot of work. Was agreed something would be sorted within a reasonable amount of time and that took over 3 months. Although properly was meant to be clean was very dusty, furniture was knackered. Kitchen floor tiles kept coming loose and was very sharp and dangerous. Tiles were put on top of a wooden floor and most people with a brain knows that is a bad idea. Everything just seemed like a lot of effort for them so we just gave up with the requests in the end. Just to mention they had the power to do work as they managed the property. Sink was leaking into our neighbours bedroom - they don't have an evenings and weekend emergency number!

Reply from agent

Hi Nathan, Im ever so disappointed to hear all this and sorry for what you have gone through. Can you please contact me personally so I can look into how this has happened and ensure its sorted for you? My number is 0203 3972 222 or email me hello11@stowbrothers.com Thank you for bringing this to my attention. All the Best Kenny Director/Co founder.

1.00 /5

My worst experience with an agency. Unprofessional , no comunication ( only of they need something from you , never the other way around ). Worst of all , frauds!

1.00 /5

Do not go if you do not dress Gucci or are not happy to be treated as a beggar (with all due respect for beggars). I arrived in UK not a long ago and went quite spontaneously to enquire about a house they try to sell. ok, I did not wear an Armani suit. ok, maybe going after work in jeans and backpack (normal outfit for a scientist) was not a smart idea, but I was not expecting to be treated like someone looking for a free accommodation. Surely I was not prepared to buy something at once (I do not know how it works here yet) and was naively thinking they were more willing to talk, to contact me to offer something in the future possibly (if for the current house was too late to make an offer). I had many documents with me (evidence of current address, salary statement from my employer, informal bank statement about a possible loan), everything but a mortgage statement (as said it was spontaneous) but their attitude was so annoying, I had just to leave. I just hope I will not be interested again in a house sold through them, unless they learn to treat people nicely, regardless how rich they look like.

1.00 /5

Really, really, really bad experience. They represent everything that is wrong with the house buying process in this country, and show exactly why estate agents have a bad rep. Initially they appear straightforward, friendly, professional, but the process at the end was a disaster, primarily so because they didn't do their jobs and were only interested in retaining commission and holding house prices up. They failed explain to us properly the lease situation when the offer was made calling explaining an leasehold with an absentee freeholder as good as a freehold. They then they failed to tell us when our exchange date had to happen in order to retain the chain. This "by chance" happened to be the same day as the Brexit referendum. We wanted to wait to see the result to make sure we were comfortable in case we left and everything that from the prime minister to the head of the world bank predicted would impact house prices was true. They chased us all day of the election letting us know for the first time, that if we didnt sign that day, then we would lose the house we so much wanted. Their agent used pressure tactics, calling, texting, emailing, telling us we had to sign and it was urgent and that if we didnt the deal was off. This was the first time we heard this. They knew clearly a negative result would be against our interests and in the interest of their commission and their vendor. For the vendor - I feel bad as if the situation had been explained and managed by the estate agent then we would have probably resolved it earlier and got our head around the result ahead of time. If stow brothers were responsible they would have this conversation two weeks before the referendum not on the day of the vote! As it happens they didn't even speak to us. As soon as we called at 9am on friday (the day of the result) the estate ended the process and said the house was back on the market. They said the "chain had collapsed" which was news to us. Three weeks later house prices in the area are down by c. 5% - had we paid we would have been immediately in negative equity. The vendor was given our email and sent multiple emails telling us how horrible people were and how we should "grow a pair". I lost £4,000 and a lot of time understanding the complicated lease situation that I referred to above, that according my solicitor and another expert I paid to consult was much more complicated than that. Now Stow brothers have removed me from their database as I am not a secure buyer ! The house I was buying was bought in 2014 for 380K I had an offer of 505K accepted on it. I was making the couple selling c. 100K better off. What is wrong with this country when to get on the ladder I have to half a million to buy a flat in Walthamstow and the people selling it feel like they have right to my hard earned money. Stow brothers is everything that is wrong with the estate agent system; they inflate markets, block people from buying when they choose, they put a nice friendly face on it but underneath its the buyers being screwed and them manipulating system as they choose. Do not use this company, or if you do insist they provide you with a single point of contact, they can not be trusted.

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236 Hoe Street, London, E17 3AY, UK, E17

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