Skip to content

Silver Oak Property

, Llanelli, SA15 1TU, UK, SA15

4.7 166 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Tereza Slozilova Google

Booked property view, unfortunately agent didn't show up, not even phone call that he/she will be late. We waited extra 15 minutes. Bad experience. Won't recommend. Unfortunately, there was another viewer with us . Mother with her daughter, and they weren't happy at all, too. No cancellation message or email was sent at all. On the day of viewing, it was sent to me a reminder message with the date and time for the property view. And when I rang to Silver Oak estate, Greg did ask me, " Oh, the guy didn't show up"? He appeared surprised, too... And ask if we are available the next day.

Reply from Silver Oak Property: Hi, Thank you again for your updated comments. I do appreciate your frustration and I’d like to clarify a few points to avoid any misunderstanding. The viewing you booked was part of a block appointment with several other applicants. After the landlord confirmed the property was no longer available, we cancelled all viewings and sent out cancellation notices. All other attendees acknowledged receipt—except your booking. You mentioned a 'mother with her daughter' also waiting at the property, but we didn’t receive any other reports of attendance on the day apart from yourself. The reminder message you received was an automated one sent before the cancellation notice was issued, which may understandably have caused some confusion—and I’m genuinely sorry for that. I appreciate your disappointment and hope this helps provide some clarity. Wishing you all the best with your rental property search going forward.
Caitlin Dyer Google

Terrible communication. Makes you do all the checks and doesnt bother communicating with you after. Greg needs to up his game shoddy avoid at all costs !!!!!!!!!!!!!!!!!!!!!!

Reply from Silver Oak Property: Thank you for your feedback. Unfortunately, your application for the rental property was unsuccessful, as stronger applicants were available. We received several applications and had to proceed with those who best met the criteria. We also noted that you booked other viewings but did not attend, without giving notice or responding to messages. This was taken into account as part of the application process. We wish you every success in finding a suitable property. — Silver Oak Property
Stuart Jenkins Google

Only given it 1 star because there's no zero, I went to view a property today in cradacock street, the property was absolutely disgusting and so dirty, the couple before me were coming out gagging and the agent was giggling to himself saying bye... An absolutely disgusting property...... Shocking!!!!!

Reply from Silver Oak Property: Thank you for your feedback. We appreciate all comments, whether positive or negative Best regards, Silver Oak Property
Joseph Bassett Facebook

Went through Silver Oak to purchase a property and got led on and lied to to be quite honest. multiple parties interested in the property, estate agent said that he didn't want to start any bidding wars and asked for one final offer from the parties. Our offer got accepted by the owner initially and things were looking good. To then receive a message a few days later saying that someone else had offered more. The agent created a bidding war which led to extreme stress and upset (we were "gazumped"). would not recommend this agent due to this deception.

Reply from Silver Oak Property: Hi, Thank you for taking the time to share your experience. We understand that purchasing a property can be a stressful process, and we’re sorry to hear that you were disappointed with how this sale progressed. As estate agents, we are legally and ethically obligated to present all offers to the seller, who ultimately makes the decision on which offer to accept. In this instance, the seller initially accepted your offer but later chose to proceed with a higher offer from another party. While we appreciate how frustrating this must have been, this is a common occurrence in property transactions and not something we have control over. We always strive to ensure a fair and transparent process for all buyers and sellers, and we regret that your experience did not meet your expectations. If you’d like to discuss this further, please feel free to reach out to us directly. Best regards, Greg Silver Oak Property
Jan Higman Google

Reading these reviews, I cannot believe that the same person runs this company. We needed emergency plumber and electrician at 9am and when he didn’t answer the phone, we went to his property to ask him who to contact. He was extremely rude …

Reply from Silver Oak Property: Hi, Let me fix this review real quick: … More
Scott Jordan Google

Booked a viewing. Turned up and the outside was scruffy and not clean. The agent did not turn up. When I called there was no apology. I proved I made the booking but was just told lots of people are interested. When I contacted again, no apology was given. Unprofessional and rude.

Reply from Silver Oak Property: .

About Silver Oak Property

No about information yet.

We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms and conditions