Didn't view Parsley Close in walnut tree despite having a decision in principle. Because I wouldn't tell them my price range I am looking at houses at. I explained I am looking at a house within my affordability and not prepared to disclose that. I said we are not going to see eye to eye on this or progress so let's leave it. I definitely wouldn't sell with this company, and now wouldn't view with them. Sorry I didn't fit the box tick process, I hope the future vendors are aware.
EweMove Leighton Buzzard
The Coach House, 5 West Street, Leighton Buzzard, LU7 1DA, East of England, UK, LU7
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Angela was very kind and helpful where her manager is extremely rude person incase you don't wanted to insulted and bear a big loss refrain from dealing with proffitt and holt
I had very bad experience with them , open viewing and dealing they was so positive and once we served our offer , they accepted our offer as well , officially even I have proof , and I have done all the process for next buying steps from my side, and suddenly they’re saying another party wants to put offer also in the property where you interested in , we feel it totally fine and we did increase our offer rate to buy our dream house and , the roll me up for 2 days for wait and then they said the owner of house wants to sell to another party which offer less amount than us even , and sales negotiator Cheri mollison started urging with us that , we will give chance To be honest really really bad experience and so unprofessional staff , there’s only protection on email when it comes to work , they’ll decide to sell you property in the morning and they’ll give to someone in the evening that’s what i experienced from them Never even imagining to go back to them It is an honest review thanks
After taking time off work and driving over an hour to view a property the viewing was cancelled just as I pulled into the property. This was a waste of my time and annual leave. Although this may have been due to unforeseen circumstances, which I completely understand, there was very little apology from Ewemove or consideration into how this had wasted my time. I instead received a rushed aggy call from Ewemove stating that the circumstance was out of their control with no apology, as if I was being silly to even raise the fact my time had been wasted, despite not knowing what had happened- which I was very understanding about when I learned.
Be careful who they use I used Ewemove to sale my flat First meeting great, photos and marketing great Communication about viewings, offers response to offers great. Problem is (and i was not made aware of this at any point) is they farm out their final bits of the sale to a company called complete ASAP, who were woefully rubbish and almost cost me my onward process. Then when i came to moan about complete ASAP they just sat their and blamed others, curious what quality control is used in picking their partners would appear to be none. In the end it was the estate agent I brought from and myself who ended up doing ewe move & complete ASAP's job for them. Ewe move didn't even seem to have a clue what was going on regarding the progression of the sale as it was me who ended up telling them all the exchange and completion dates. Seemed clueless and or didn't really care what was going on so long as they got paid
Complete time wasters. Avoid them by any mean. They will require you to fill up several forms online, before even showing you the property. I completed the form for the main applicant and they returned asking filing up the forms for my partner and a 4 years old child.
Very poor experience with Proffitt & Holt 's Watford branch. Made a second offer on a house and never heard back. What a rude and unprofessional behaviour. I was dealing with Phill M.
**Edited because of the jarring changes in their attitude. I would strongly advise against renting through Proffitt & Holt Partnership Letting & Estate Agents due to their aggressive, misleading, and legally questionable conduct. My experience with them has been frustrating, manipulative, and entirely disrespectful of tenant rights. 🚨 Key Issues I Faced: 1️⃣ Misleading & Deceptive Practices Around Tenancy Renewal Initially, they suggested that a periodic tenancy might be possible while the landlord decided. Later, they claimed that the landlord never intended to renew, despite their failure to provide clear and timely communication. They issued a Section 21 notice on February 4th, then acted as if my challenge to it was unreasonable, despite their own poor communication and lack of transparency. 2️⃣ Harassment & Illegal Entry Threats Immediately after I sent my first email about the Section 21, I received a call from their sales team with less than 24 hours' notice for a property viewing—completely unreasonable and unacceptable. They insisted they had the right to enter the property for marketing purposes, despite my explicit refusal and the fact that tenants are legally entitled to quiet enjoyment. When I rightfully declined access, they escalated their threats, falsely stating I had "no right" to refuse and even threatened to use management keys to access the property without my consent. 3️⃣ Intimidation & Legal Misinformation After I stood my ground on access, they doubled down on aggressive and misleading legal threats. They insinuated that refusing access was a breach of contract—it is not. Viewings require mutual agreement, and I am well within my legal rights to decline them. They then threatened legal consequences, court action, and rental history damage, as if I wasn’t already aware of the actual legal eviction process. Instead of resolving issues professionally, they resorted to threats and intimidation tactics. ⚠️ Final Verdict: AVOID AT ALL COSTS Proffitt & Holt Lettings show a clear disregard for tenant rights, use misleading legal threats, and prioritize landlord convenience over ethical treatment of tenants. Their bullying tactics, poor communication, and outright dishonesty make them an untrustworthy and stressful agency to deal with. If you value your legal rights, professionalism, and basic respect as a tenant, stay far away from Proffitt & Holt Lettings.
I know there are minimum expectations of estate agents in this country, but the sales team at the Watford branch of Proffit & Holt provides a ridiculous service by any low standards. On completion, there was confusion about releasing the keys, and even then, one key was handed over - go and find everything else on your own. No one knew where the rest of the keys were, where the gas and electricity meters and mains fuse box were, or where the internet and CCTV were connected to, and their response was, "We can assure you everyone is as bad as us in this industry". This chap, Phill, is rude enough to claim we were disappointed because we were first-time buyers. Not true. Do avoid. Even the dream house isn't worth dealing with the likes of Phill.
Sellers avoid at all costs! We have been completely and utterly disappointed in the poor service provided by Ewe move Leighton Buzzard. We always had it in our head when we would came to sell we would go with this estate agents as we …
About EweMove Leighton Buzzard
Hello! Nice to meet you, we're Chris and Simon, your local personal agents. We're local Leighton Buzzard residents, we've worked together for years now, and have not always been Estate Agents either. We have been in sales and customer service for a variety of industries, we used to sell media to airlines for example! But all those jobs have given us the skills to be the best Estate Agents you've ever had. We've both moved house lots too, and had awful experiences with lacklustre agents that just don't give you the time of day. We knew the people of Leighton Buzard deserved better, so we founded EweMove Leighton Buzzard. Now we take an active interest in making your home-moving journey amazing. Just ask someone who has used us, they'll tell you what it is like to have a personal agent!
Website: https://www.ewemove.com/estate-agents/leighton-buzzard/
Our team
Christopher Naylor
Sales Director
Sam Mills
Memberships and portals
Marketing
Awards