Very helpfull. Got good service from Paul Thompson
Reply from EweMove Leighton Buzzard: Nilesh, thank you very much for taking the time to leave a review and for your kind feedback, it is much appreciated and nice to hear.
EweMove Leighton Buzzard
The Coach House, 5 West Street, Leighton Buzzard, LU7 1DA, East of England, UK, LU7
Featured
Claimed branch
4.8
700 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Reply from EweMove Leighton Buzzard: Thank you for the review
Only walked past
For me the experience was very disappointing. Before I started the sales process, I had a verbal agreement that on one day of the week and one evening, there would be no viewings. Then after a few weeks, I was put under pressure to do viewings on this day. Therefore I had to cancel the contract as I wasn't being listened to. I received no apology. I will not recommend this company. It was a waste of time.
Reply from EweMove Leighton Buzzard: Dear Steve & Patrica,
Thank you for taking the time to share your feedback. I’m sorry that your experience did not meet your expectations.
I would like to clarify the arrangements discussed during the marketing period. Initially, it was agreed that there would be no viewings on Friday evenings and Saturdays before 4pm, and this was fully respected. When a viewing was requested at 4pm on a Saturday, you subsequently asked for no Saturday viewings at all, which we also accommodated.
When you contacted us on Friday, 19th December, to terminate the agreement, you explained your reasons at the time and expressed your own apologies regarding the situation.
While I’m sorry that you feel dissatisfied overall, we believe we acted in line with the instructions provided throughout.
Thank you for your feedback, which has been noted.
Kind regards,
Chris Naylor
Sales Director
Ewemove Leighton Buzzard
After good experience of buying property from this estate agent some 12 year ago we have also decided to sell it with them. Selling experience was not as great. Agent suggested to price the property 25 000 pounds less than what we have actualy sold it for at the end, after going with our own price. So we had to do their job of correctly pricing the property. Also we have asked not to put the property on market before our builder will be done with repairs and he did put it online. I bet we have lost many buyers that have seen the property in quite bad shape after our previous tenant. And then they charged us (o:
Reply from EweMove Leighton Buzzard: Dear Dusan, I am obviously disappointed to read your review and hear that you are unhappy with the service you have received, but I would take issue with some of the claims that you make. The property was actually sold at £8,000 above our recommended asking price not the £25,000 that you state. Furthermore, that figure was achieved some three months after the property was launched to the market as we were requested to quote a much higher figure than we recommended. The price was eventually achieved because of the hard work of our team and because of a rising market and shortage of stock. The sale price is also one of the highest achieved in the last 12 months for this style and size of property, so we are content that the best possible price was achieved at that time.
Reply from EweMove Leighton Buzzard: I'm afraid we have no record of you ever being in contact with our company. If you have and the service hasn't met your expectations please do get in contact and we will happily look into it.
Selling my dad's house has been an absolute nightmare with this company. Two sales fell through then their advice was to put the house in an auction... I really wouldn't recommend selling with this company if your house needs a bit of work... Been a very stressful experience
Reply from EweMove Leighton Buzzard: We have no record of providing a service to this reviewer. His father was our client and has confirmed in writing that he did not agree with this review and requested that it be removed. We are therefore disappointed that it remains online. We have retained the relevant correspondence and have reported the review to Google.
Kind regards,
Chris Naylor
Sales Director
EweMove Leighton Buzzard
About EweMove Leighton Buzzard
Hello! Nice to meet you, we're Chris and Simon, your local personal agents. We're local Leighton Buzzard residents, we've worked together for years now, and have not always been Estate Agents either. We have been in sales and customer service for a variety of industries, we used to sell media to airlines for example! But all those jobs have given us the skills to be the best Estate Agents you've ever had. We've both moved house lots too, and had awful experiences with lacklustre agents that just don't give you the time of day. We knew the people of Leighton Buzard deserved better, so we founded EweMove Leighton Buzzard. Now we take an active interest in making your home-moving journey amazing. Just ask someone who has used us, they'll tell you what it is like to have a personal agent!
Website: https://www.ewemove.com/estate-agents/leighton-buzzard/
Our team
Christopher Naylor
Sales Director
Sam Mills
Memberships and portals
Marketing
Awards
