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Henderson Connellan

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Awful experience with Kettering branch . If you are looking to rent go elsewhere, there are plenty of other estate agents out there . Staff were dismissive and unhelpful. Had to chase calls and emails .It was as if dealing with tenants was beneath them. Have had to wait for 5 months to get our deposit back after using the Deposit protection service which was very stressful . Avoid !

Reply from agent

Following your anonymous review, I am very keen to understand which property this relates to in order that I can investigate your comments and feedback. Could you please contact me directly on 01536 417888 or via email James.Smith@hendersonconnellan.co.uk Many thanks

1.00 /5

Would not recommend this estate agents at all. No respect for tenants , give a time frame of between 9:15am - 18:00pm with 24hrs notice for 6 monthly inspections so you literally have to take the whole day off work as they can come anytime …

1.00 /5

Offered a house 9 long row Woodford. The letting agent offered a date took a holding fee. Yet cancelled the moving date with no refund. I have calls every day from a company hendersons deal with trying to sell me insurance. As they think I’ve had the house. Very untrustworthy Avoid at all costs. Trading standards for me I think

Reply from agent

The updates and improvements taking place at Long Row unfortunately took longer than anticipated, as a result you decided not to proceed with the tenancy. As discussed during our email exchanges your holding fee would be refunded, however … More

1.00 /5

I don't know where to start , Been a tenant with them for one year , so rude staff , very arrogant , never backs you up in any thing that need repair in the house , have to call them many many times and also call the owner to escalate …

Reply from agent

Thank you for taking the time to leave a review, we are sorry to hear you have been unhappy with your experience as a tenant. We work hard to deliver a positive experience, the concerns highlighted in your review had not been raised with … More

1.00 /5

I do not even recommend it to the enemy!

Reply from agent

We are very sorry to read your comments. We have no record of the name Viktoria Kotecka on our system, if you could … More

1.00 /5
Reply from agent

We are sorry to see your review and rating, we have called and emailed you to try and understand why you have left such a review. We would be very grateful if you could please get in touch to discuss this in more detail. Regards all the team at HC

1.00 /5

Dumping junk mail through peoples doors. It’s 2023, not 2000.

Reply from agent

Thank you for leaving a review and for your comments and feedback.

1.00 /5

Having recently asked Henderson Connellan to sell my property in Geddington for me I was gobsmacked at how incompetent they were. I was just beginning a large extension on it to double its size and asked them to market it off plan. They …

Reply from agent

We are very sorry to hear about your concerns with our company which we take very seriously. … More

1.00 /5

Its been a month since i moved out from The property and i still haven’t got my deposit back The staff in henderson connellan have been promising to send an e-mail for The past month regarding my deposit and they’re saying that the landlord …

Reply from agent

From 6th April 2007, it was a legal requirement to register a tenant’s deposit with a government backed scheme, that was designed to protect the tenant from unfairly losing their deposit. We follow this legal requirement, and all deposits … More

1.00 /5

Dealt with them a few years ago. Absolutely awful. Sent emails and they were not actioned until after I had left the property and was told that I needed to “chase” them up myself. Would definitely not recommend. Once one of the agents even …

Reply from agent

We are very sorry to read your comments regarding your experience with our company. We are unable to locate your file from the information within your review, we appreciate your comments are regarding an experience from some time ago, … More

Contact details
Opening hours

Unknown

Address

15-16 Market Place, Kettering, Northamptonshire, NN16 0AJ, Midlands, UK, NN16

Our team

Jessica Deacon

Sam Shackleton

James Smith

Karen Mascall

Victoria Davidson

Laura Tolton

Carrie Nerney

Emily McGowan

Bradley Allan

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available