Not happy with the services we received from them went to see a property on Tuesday we were really interested we wanted to take the propert she was going to talk to the landlord and let us know she promised us going to give us a call back After 3 days me calling them they come up with the property is rent out is not good enough

Tarible in communication❗❗❗

we asked for a two year term after previous letting landlord was not vetted on her finance and went bankrupt between Christmas and new year only 5 months in to a tenancy. I asked Henderson for a 2 year term with the ability to leave with a months notice in second year. they told me they check with the landlord who agreed and came back to me to agree it was ok. in the second year I was in a position to buy, I dealt with Henderson on a property who the sales team advised also t... Continue reading

Poor customer service, will not rent house from this agency

Poor customer service, will not rent house from this agency

Terrible service from this estate agent and would never rent from them again. The sign up process was nice and easy, got into the property quickly. Few months into the property their was damage outside to property, reported it, estate agent …

Rented a property, year tenancy rather than 6 months, was freshly painted when moved in, within 2-3months rising damp and mould everywhere, have had 4 lung infections and 6 chest infections since moving in and reported everything but they just don't care, been staying in hotels as I can't do another night there but not allowed to terminate tenancy. They choose money over health, horrendous attitude towards paying tenants,

If could give 0 star I would but they can have 1,

Rented a property through Henderson connellan and I have to say one of the worst experience I've ever had with a letting company, would not recommend, the boiler packed in a took 2 weeks to get it fixed, this was during the beast from the east and all the could say was you have a gas fire and electric shower, I froze for those 2 weeks.