Henderson Connellan
Henderson Connellan
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3.00 /5
3.00 /5
2.00 /5
2.00 /5
12.11.2017
The service we received as potential buyers was really poor so much so we decided not to increase offer on a house as it was dealt with so badly and thought if this is what is what it’s like trying to buy what will the sales progressing be like ! That’s just our experience and view.
review by Sarah D Lammin
12.11.2017
1.00 /5
Recently purchased a property through this company how on earth they claim to be an award winning company is beyond me From the start at the viewing where I made an offer then to expect formality giving details names addresses etc but never once was I told that I would have to pay £60 to an outside company to prove my name and in which case they got me totally mixed up with someone else and then tried selling me a deal for £8 a month where I would get money off vouchers angry is an understatement The offer accepted where I booked a second viewing where the agent stood looking so angry that I was taking up his time constantly looking at his watch and phone I have never been made to feel so uncomfortable especially when I was about to spend a lot of money and if it wasn’t for the fact I really liked the house I would have withdrawn I could write all day about how poorly the operation is run with this outfit but for the next few months never once did I receive a reply from phone calls to emails and once I called to speak to the sales chaser who told her colleague that took the call if I want a response to email again angry like you wouldn’t believe I am on holiday writing this as they asked for feedback which I will be following up on my return but not to be too slanderous but it’s an outfit run by people who have no clue whatever I have brought and sold 12 houses in 20 years and I don’t claim to know everything but one thing I do know this company is just interested in the paycheque other than the people To be added to
1.00 /5
I’m extremely disappointed with the way this estate agent has handled a serious safety issue in my rented property. My back door has been drilled shut, leaving it unusable as an exit. This creates a major fire safety risk, yet I’ve been …
1.00 /5
I have never experienced such appalling treatment from an estate agency as I have with Henderson Connellan. As a tenant, it became abundantly clear that their priorities lie solely with their sales clients, and tenants are treated as …
1.00 /5
I rented a property through Henderson Connellan in August 2023. Having departed the property on July 25th 2024 I am still waiting for my deposit to be returned (Sept 2024). As there is no dispute as far as I am aware I cannot fathom why …
1.00 /5
Awful experience with Kettering branch . If you are looking to rent go elsewhere, there are plenty of other estate agents out there . …
1.00 /5
Tried to make enquiries about a property and got a rude response. They seemed entirely unbothered and frustrated. Bad customer service!
Contact details
Sales Email:
Opening hours
Unknown
Address
15-16 Market Place, Kettering, Northamptonshire, NN16 0AJ, Midlands, UK, NN16
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Our team
Jessica Deacon
Sam Shackleton
James Smith
Karen Mascall
Victoria Davidson
Laura Tolton
Carrie Nerney
Emily McGowan
Bradley Allan
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No awards information available
No memberships information available
No marketing information available
No awards information available