This is very bad of you. We sent all our documents and were accepted, but without informing us you sold the apartment to someone else. We think it is very disrespectful without informing us.

We let out our flat after its sale fell through. Having a positive experience with Umega Sales, Umega Lettings was substantially different. …

Do not recommend Umega for property rentals.

Avoid! Had a tenancy for almost 5 years, place left spotless. Trying to charge me for cleaning even though they stated I left it very clean. Also damage to a window not caused by myself and declared. Charging over double cost that was quoted!

TAKE PHOTOS WHEN YOU MOVE IN. EVERY SINGLE CORNER, EVERY APPLIANCE, EVERY MARK. Umega will find a way to take money off your deposit. …

A very disappointing experience. A contractor they have - which was supposed to carry out a EICR certificate - had a irritating behaviour after he broke an electric shower, which tried to claim …

I’ve had an incredibly frustrating experience with Umega. Despite submitting multiple Fixflo requests regarding urgent issues with my shower and toilet leaking, I’ve been met with complete silence. Weeks have passed with little response, no …

Update 2: They are absolutely horrible! You WILL NOT get your deposit back in full, that's for sure. They charged a cleaning fee for marks that were already there before I moved in. Their list included: crumbs at the back of a dining room …

I am extremely disappointed with the service provided by Umega. The level of professionalism and responsiveness has been shockingly poor. As a customer, I expected better communication, accountability, and action, but …