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Umega Lettings - Edinburgh

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Website for booking viewings is awful. I specifically dont go for houses from here because it

1.00 /5
Reply from agent

We’re truly sorry to hear that your experience with us has led to a 1-star review. We completely understand your frustration and disappointment regarding the situation in your flat. … More

1.00 /5
Reply from agent

Good afternoon Eric. If you'd like to reach out and discuss your concerns about the Umega service then please get in contact with one of our team. We'd like to have the opportunity to hear constructive feedback.

1.00 /5

I can not speak highly of Verity Frearson, I have be messed about for months by this company i am completely dissatisfied, Please don't reply as it is too late to resolve the situation

1.00 /5

Resorting to leaving a review in the hopes that someone might actually take this seriously. I have reported for SIX WEEKS issues with my hot water (started mainly with my downstairs shower being cold). On 25/01/2024 I had no hot water and a …

1.00 /5

Flat was cleaned, spotless, then they complain about dust occurring in an old flat and charging 50£. Absolute joke of an agency just looking to charge people for the sake of it

Reply from agent

Hi Murdo, we can't find a record of your tenancy but please feel free to reach out to us directly if you have a genuine complaint you'd like to raise.

1.00 /5

Very popular agency with main and only focus to do their job up to the point they get their commission and then the only thing they do is to keep charging landlords, run the yearly checks in the properties and that’s it. Absolute no care about the tenants, their tradesmen are the most expensive in the market with double commissions compared to to others (I’m guessing why). Moved to new offices now far away from city centre to avoid the demanding crowd. Is good to expand as business but can you actually handle it? Don’t think so..

Reply from agent

Hi Mike, sorry that you're not happy with our agency, although I can't find a customer record for you in our database. Please feel free to reach out via email to info@umega.co.uk if you'd like to raise a specific complaint though and we'll look into your concerns.

Contact details

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Address

Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3

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