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Umega Lettings - Edinburgh

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Umega Lettings - Edinburgh

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

review by Rithvik Muralidhar

1.00 /5

review by Josh Jackson

1.00 /5

They were unable to facilitate an online viewing for a property via zoom or teams, other agencies in the area have no problem with this.

review by Grant

Reply from agent

We appreciate your frustration here Grant. The housing market is very difficult for tenants in Edinburgh at the moment, and as an agent we find most of our viewings are heavily over-subscribed, with some properties fetching hundreds of enquiries. When this is the case then we are not able to facilitate an online viewing due to having high interest levels in place. Where this is not the case then we're happy to facilitate viewings this way.

1.00 /5

Bad for tenants, good for landlords. This seems to be a theme with other reviews. As a tenant Umega were fine to deal … More

review by Matt P

Reply from agent

I'm sorry to hear you're unhappy with the end of your tenancy. I understand our team are dealing with your complaint so will allow them to come back to you privately on this.

1.00 /5

Currently having problems getting deposit back. Taking money for a “deep clean” when initially told a deep clean wasn’t required. We left property much cleaner than when we moved out. Moved out 2 months ago and still no signs of deposit.

review by Simone Low

1.00 /5

review by bill mcrae

1.00 /5

review by LT

Reply from agent

If you'd like to reach out and discuss your concerns about the Umega service then please get in contact with one of our team. We'd like to have the opportunity to hear constructive feedback.

1.00 /5

review by Jamie

1.00 /5

review by Dillon Haston

1.00 /5

Still waiting our Valuation after 3 days. Phone not answered, very bad service, Very salable house. So won't be going with them, there commision loss

review by Rikki Lamore

Reply from agent

Hi Rikki Thank you for making us aware of this and sorry we have not been able to provide you with the valuation you asked for. Please can you email us the details of what happened so that we can look into this. james.verity@verityfrearson.co.uk Thanks. Verity Frearson.