Dear Elias, Thank you for sharing your feedback. However, after thoroughly reviewing our records, we have been unable to find any trace of your name in our system, whether as a prospective tenant, current tenant, or landlord. If you believe this is an error or would like to provide more information to help us investigate further, we encourage you to get in touch directly. We take all feedback seriously and are committed to resolving any genuine concerns. Kind regards, Simon Douglas Lettings Director