A selection of reviews, highest rated first. Not every review may be shown.
I recently spoke with a representative from Inspire Real Estate, and unfortunately, the experience was disappointing. The representative’s communication came across as unprofessional, which did not inspire confidence. As a result, I did not …
Reply from Inspire Estate Agents - Crawley: We don't have any record of you as a client. We will flag this to Google as a fake review, but if its not, please contact us directly and we can discuss further.
Reply from Inspire Estate Agents - Crawley: We don't have any record of you as a client. We will flag this to Google as a fake review, but if its not, please contact us directly and we can discuss further
If you are looking to rent with them avoid if possible , they are very good at getting you into the property but thereafter any issue you raise will not be resolved , they don’t communicate, they keep saying the property manager is not …
Reply from Inspire Estate Agents - Crawley: Thank you for sharing your feedback. We regret to learn of the challenges you have encountered since moving into your property. We strive to prevent such issues and address them promptly. After reviewing the matters you raised, we … More
If I could award zero stars to this agency, I would.
Since mid-February, my family and I expressed interest in renting a particular …
Reply from Inspire Estate Agents - Crawley: We apologise for the frustration you experienced with our agency. Properties are in high demand and go very quickly. We understand and it is disappointing to hear that you faced a lack of responsiveness from our team. We take these concerns … More
Terrible experience with this inept, petty company. They will make promises they don’t keep, fail to respond to important issues and seem to care only about protecting themselves at the expense of customers. Procedures feel shady and their …
Reply from Inspire Estate Agents - Crawley: We don't have any record of you as a client. We will flag this to Google as a fake review, but if its not, please contact us directly and we can discuss further.
I got a call from Alina to find out how did my viewing go, to which I mentioned that the property's layout was not upto my expectations. She told me, you wasted our time. …
Reply from Inspire Estate Agents - Crawley: Dear Pankaj, we take all reviews seriously, and we do feel it’s important to clarify the situation.
When our colleague Alina followed up after your viewing, she did not intend to … More
I got a call from Alina to find out how did my viewing go, to which I mentioned that the property's layout was not upto my expectations. She told me, you wasted our time.
The photos do not, always, give the best representation of any property. As an estate agent, I believe, it is your responsibility to show properties to potential buyers. It is not necessary that a person who view any property will like it and buy it. Telling potential buyer that you have wasted our time is not at all expected. Customer service at it worst. I will never use this estate agent and I wish I had not contacted them.
Never come back to you. Will make a point of never using these agents.
Reply from Inspire Estate Agents - Crawley: We did respond to let you know that we only had availability for weekday viewings at the time, and unfortunately, we understand that didn't work with your schedule. … More
I trusted this agency to manage a property, but their negligence and evasiveness caused endless problems. Their lack of transparency and professionalism has been costly and stressful.
Reply from Inspire Estate Agents - Crawley: Hello, thank you for sharing your feedback. We take concerns like this very seriously, but after checking our records we cannot find your name or any details matching your experience. Could you please contact us directly on 01293 582335 so … More
Unfortunately a bad experience with Atlanta, very rude from the beginning, always calling me when out of breath, in a hurry and with a bad attitude. A bad representative for what seems to be a decent agency otherwise, all other employees I dealt with were 100x more friendly.
After placing an offer for a rental property, rather than pass it to the landlord the agency decided to hold more viewings for no particular reason although it appeared to simply be a money grab, the property going to the highest bidder.
Strangely though, when I called and wanted to increase my offer to stand out, the idea was ridiculed and labelled as “gambling”. Ultimately two weeks after submitting my offer, I was notified that the landlord went with a higher one… what a shame I couldn’t “gamble”…
Reply from Inspire Estate Agents - Crawley: Thank you for sharing your experience, and I’m truly sorry to hear that your interaction with us was disappointing.
At Homes Partnership, we strive to provide a professional, respectful, and transparent service to everyone who contacts us, and I’m disheartened that this wasn’t your experience. Your feedback regarding your dealings with Atlanta is deeply concerning, and I want to personally apologise if you felt rushed or spoken to discourteously at any point — that’s certainly not the standard we aim to uphold. I will be reviewing this carefully with the team to ensure it’s addressed appropriately.
Regarding the rental offer process, I understand how frustrating it must have felt. Lettings can at times be very competitive, especially in a fast-moving market, but we should always handle these situations clearly and fairly. I’m sorry if our communication fell short or felt contradictory — particularly with the comments made about increasing your offer. We will absolutely reflect on this to improve the consistency and clarity of our advice moving forward.
It is encouraging to hear that your experience with other team members was more positive, and I do appreciate you highlighting that. Your feedback is invaluable and will help us improve. If you would be open to a further conversation, I’d really like the opportunity to talk this through with you directly — please feel free to reach out on 01293 529999 or drop me an email.
Thank you again for taking the time to share your thoughts.
Adam Charlton
Managing Director
adam@homes-partnership.co.uk
