Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1
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The communication is so bad numerous of emails and whatsapp msgs ignored
No service at all. No notification or email for the landlord asking for possession. We have to find another place in one month in London
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Worse customer service ever. They rent property under their name that has black mould making your son ill, and black mould on high chairs. No down stairs lights report September 2023 still not done so trying to eat dinner is difficult as it’s winter and dark. Fence with all nails sticking out reported in April last year still not sort. Open electric box with wirse, hot water pile with no cover over so dangerous with kids reported September still not done and loads more. All they after is commission. They ignore you and try blame everyone else. Take responsibility you let these landlords uses your company name and reputation. Avoid
In the summer contacted them 3 times to view a house for sale down Greenways, didn’t ring back to any of the messages left (messages left with a member of team but they inform you someone from sales will be in touch). The specific house …
I solemnly and earnestly urge anyone considering renting with Charles David Casson agency to completely avoid. …
Absolutely appallingly company. You get a free probate valuation for solicitors to do probate and then they non stop call you. 6 months on I am still being hounded by calls! Nothing like letting a family morn the loss of their father. Badgering to sell the family home is much more important to this company! AVOID for valuations.
AVOID this business. No customer service. Ignored all correspondence. I bet they won't take 4 months to reply to this negative review however.
I'm so disappointed at the service rendered to us at Charles David Casson. I really don't get why a 2 bedroom flat will be overcrowding for a family of four (husband, wife , daughter 6, son 4)? I don't understand their reason enough. It's disappointing to know honestly. This is our 2nd attempt with you guys.
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.
Website: http://www.charlesdavidcasson.co.uk
Matt Baldock