Good Morning Michelle, Our records indicate that we valued the property some 6 months ago and today we made a call to you and left a voicemail to see how things were. We don't have any records of multiple calls to your number and we certainly do not "hound" people. We are very sorry if this has caused any upset and we have updated our records to prevent further calls. It is usual practice to follow up from time to time after a free valuation has been provided. Now we know you do not wish to be spoken to we will refrain from doing so and we wish you all the best.