This Estate Agency is the most callous, disgraceful agency I have ever known. They have put myself and my very young family out of our house because they instructed our landlords that it will be easier to sell the house if it were vacated, so we have been handed our notice. The agency and the landlords both know that I have a newborn baby and a 2 year old, yet they think it is acceptable to do so. When I rang to speak to the manager he said “I can understand how you feel” how so? Make that make sense, he also denied having given this advice to the landlords, which is ironic as they swear it was M&B who instructed them to do so. Absolutely shocking. I am so disgusted and will never use this agency. STAY AWAY. You should be ashamed of yourselves

The review is in regards to the sale of "Rosegreen Close, Cheylesmore, Coventry, CV3"... We booked an appointment to view the property and the next day received a call asking if we could put an offer forward and had until 1:30PM to make an offer. We phoned them at 1PM only to be told the buyer had accepted another being extremely unprofessional and rude at least as I do not want to accuse them being dodgy without any proof. Contacted the owner with our offer and next morning we received a phone call from the estate agent being rude and abusive on the phone. Avoid at all cost.

Worst experience Agent with whom I was dealing was giving incorrect information. Normally the job of agent is to pass correct message between owner and tenant there was complete message about that. I have been asking for keys few days earlier that was also not met. I am editing my previous message after feedback from JP. I am still of the opinion these kind of letting agency should also hear voice of tenant , based on there feedback it seems I am lying but i was sharing my experience which i have gone through but there was 0 acceptance from other side. Really sad to hear the same.

Deceptive selling and lack of accountability. Miles and Barr Canterbury used misleading practices and sold my an apartment using incorrect information. This has caused financial and personal distress. When viewing the apartment I was directly led to and shown an underground parking space. However, after purchasing the property was told that my apartment did not have a parking space assigned. It's akin to being promised a private pool during a viewing, only to find out post-purchase that the pool belongs to your neighbour. This deception left me emotionally and financially damaged. Furthermore, Miles and Barr refuse to take steps in resolving this matter. They have frequently failed to respond to emails, attempted to ignore my legal representative, and refused to cooperate with property ombudsman who is now involved. Beware of Miles and Barr's misleading practices and the distress they may cause. I strongly recommend to avoid purchasing, renting or selling via this company.

Only one word can describe how I have been treated at Miles and Barr. Shocking!!! Not only have I learnt that they didn’t even put one of my offers forward on a property, they also never gave me a chance to increase my offer, and told me the client has accepted another offer. Just Lies upon Lies, don’t trust a word they say!!!

Myself and my partner took a day of annual leave to view 4 properties today. Unfortunately one sold a few days ago which is understandable. They did however phone an hour before we were leaving to then cancel two of the viewings. As you can …

Poor service from the maintenance team. Excessive time to get items repaired or replaced. For example,it took nearly half a year for a faulty hub being replaced. We are now left with a huge hole in the wall waiting for a toilet to get fixed.

Never Allen back contacted 4 times, no call, no email, nothing. Must have lots of business presently. What is the reality of this will not use them again

Formal complaint since 28 April '23 Not shared in the team for a response until yesterday, when it was requested for me to resend? Shockingly bad service!

I sent a registration form to let an apartment but since then they haven't even replied. Really bad service.