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Miles and Barr

14 Lower Chantry Lane, Canterbury , Kent, CT1 1UF, South East, UK, CT1

4.7 994 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Aaron Turner Google

Worst experience I’ve ever had, Non responsive doesn’t seem to define the service. Our “progressor “ never gave updates and was off on Wednesdays, making each week a challenge to get anywhere

Reply from Miles and Barr: Thank you your feedback Aaron. After reviewing your file I can see that your sales progressor has been updating you regularly, but there have been some hold ups at the top of the chain which has slowed progress beyond our control. The extra … More
Josh H Google

Probably some of the worst comms from a business I have ever received.

Reply from Miles and Barr: Thank you for taking the time to rate us, Josh. We do pride ourselves on delivering a great customer experience, so it's disappointing to see we may not have lived up to your expectations on this occasion. I Can't locate your details on our … More
Steffan Lehane Google

Tried booking viewings for a property over the span of two weeks with various emails sent out with no responses, just to find that the property of interest has had a let agreed.

Reply from Miles and Barr: We are saddened to read your feedback. We strive to deliver a good quality level of customer service and we are sorry that for you this was not the case. We would love the opportunity to put this right, please feel free to contact me directly at communications@milesandbarr.co.uk. Kind regards, Lauren – Communications Manager
The Grounds Maintenance Company uk Google

Surprised they can be call an estate agents. Neglecting purchasing customer's is there first rule, with a passion to give customers the run around. Management refuses to deal with any problem with customers, From head office to local branch. Poor service 1 year dealing with them ..that's my experiance. Such a shame to have to write this, but be prepared if dealing with them.

Julip Google

Hopeless! I was told they had a long list of investors registered which they did not. Complete lack of urgency to market. Very poor standard of communication. No suitable buyers found. They continued marketing for months after I had instructed to stop. I spoke to an administrator to complain (the negotiator I was dealing with had left and I hadn't been told) and we arranged an appointment for the manager to call me but he did not I contacted the director for that branch to complain but had no response. I've come across some useless estate agents but these are gold standard dreadful. Absolutely appalling. 1 star is being generous. Should be a minus rating.

WHAN AMADOR PRESTIGE GROUP Google

Surprised they can be call an estate agents. Neglecting purchasing customer's is there first rule, with a passion to give customers the run around. …

Jane Bryant Google

Had flat on market just kept trying to put price down to sell it quicker. When I wanted to stop my contract it took them two weeks after my contract had finished to send me confirmation that I had asked for.. They also called me Mr not Mrs in the letter. Disapointed

About Miles and Barr

No about information yet.

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Relocation Agent Network

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