Worst experience I’ve ever had, Non responsive doesn’t seem to define the service. Our “progressor “ never gave updates and was off on Wednesdays, making each week a challenge to get anywhere
Miles and Barr
14 Lower Chantry Lane, Canterbury , Kent, CT1 1UF, South East, UK, CT1
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Probably some of the worst comms from a business I have ever received.
Cold calling!!
Tried booking viewings for a property over the span of two weeks with various emails sent out with no responses, just to find that the property of interest has had a let agreed.
Surprised they can be call an estate agents. Neglecting purchasing customer's is there first rule, with a passion to give customers the run around. Management refuses to deal with any problem with customers, From head office to local branch. Poor service 1 year dealing with them ..that's my experiance. Such a shame to have to write this, but be prepared if dealing with them.
Hopeless! I was told they had a long list of investors registered which they did not. Complete lack of urgency to market. Very poor standard of communication. No suitable buyers found. They continued marketing for months after I had instructed to stop. I spoke to an administrator to complain (the negotiator I was dealing with had left and I hadn't been told) and we arranged an appointment for the manager to call me but he did not I contacted the director for that branch to complain but had no response. I've come across some useless estate agents but these are gold standard dreadful. Absolutely appalling. 1 star is being generous. Should be a minus rating.
Surprised they can be call an estate agents. Neglecting purchasing customer's is there first rule, with a passion to give customers the run around. …
Had flat on market just kept trying to put price down to sell it quicker. When I wanted to stop my contract it took them two weeks after my contract had finished to send me confirmation that I had asked for.. They also called me Mr not Mrs in the letter. Disapointed
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