We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Farrell Heyworth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst company ever! Me and my partner have been trying to book a viewing with them for 2 days, called countless times and were left with no response. On the day of viewing that we did get eventually (after reaching the sales team who's booked us in!) we had to chase the agent up (and I am not kidding, we called 10 times at least) trying to get the details and a viewing address as it was never sent to us beforehand like promised! Regardless of that I did manage to find out missing information just to hear from the landlord directly (bear in mind we were told it will be a current tenant showing us around) that they do not accept pets, even after we SPECIFICALLY asked that question on the phone to the letting agent beforehand and were told that pets are fine! Otherwise we would have never proceeded with the viewing in the first place!!! Absolute joke, do not bother doing business with them if you value your time.

Reply from agent

Thank you for sharing your feedback, we sincerely apologise for any difficulties you encountered in reaching us. Due to the high demand for rental properties and the volume of inquiries we receive, we may not always be able to respond to every query as promptly as we would like. However, please rest assured that we are continuously working to improve our communication channels to ensure that all inquiries are addressed in a timely manner. Regarding the issue with pets, we understand the importance of providing accurate information to our prospective tenants. However, the decision to accept pets is entirely at the discretion of the landlord. We aim to be transparent about such policies from the outset to avoid any misunderstandings. We value your feedback and take your comments seriously. We would be keen to continue to assist you in finding the right rental property. Once again, we apologise for any inconvenience caused, and we appreciate your understanding. Best regards, Jeremy Collins Director Farrell Heyworth

1.00 /5

The worst state agency Cleveleys. Avoid these people at all costs! Whether you are selling your property or you are renting your property. Avoiding Farrell Heyworth will save you a lot of money and depression. Because they will tell you what you want to hear to begin with but at the end. It will be all lies.

Reply from agent

Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued. In an attempt to investigate this matter we have been unable to find your name on our system. We are very keen to discuss this matter further with you and would be grateful if you could contact us at cleveleys@farrellheyworth.co.uk kind regards, Jeremy Collins – Director

1.00 /5

What a waste of time. Staff unprofessional, never pick up their phone's. Not helpful at all when it came to moving. Made it harder and harder. Gave all the relevant information they asked for, still wasn't good enough. If I could give no stars I would. My personal advice would be a big avoid, there's plenty of better and more professional estate agents out there.

Reply from agent

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. We understand that sometimes the process of securing a property can be frustrating. There is a lot of documentation required in the process to protect both your landlord and yourself during your tenancy. I’m delighted to hear you have now moved in to your new home and wish you all the best during your tenancy. If you need any further assistance please call our tenancy team who will be more than happy to help. Kind regards, Jeremy Collins - Director

1.00 /5

Very very poor service, after a great start by Nathan last night sadly Mike was a no show today after a 35 minute wait I gave up. I have received no communication from anyone at all No phone call, no email no apology nothing at all. I was not the only person waiting this afternoon out in the rain, a young couple who had also booked a viewing were also left waiting. Sadly the young lady was disabled which made me even angrier.

Reply from agent

Thank you for taking the time to leave a review. We're sorry to hear that you were dissatisfied with the service you received when attempting to view one of our properties. We conduct 1000's of viewings every year and we are extremely surprised and disappointed, as we're sure you are, to hear this has gone wrong in your case. My colleague Nathan is keen to speak with you to rearrange an appointment and help you to find the right home. We are always looking for ways to improve our service so thank you again for bringing this matter to our attention. Kind regards, Jeremy Collins - Director

1.00 /5

With small exceptions I had nothing but issues throughout my two year association, having been treated extremely poorly on way too many occasions, which could not be offset by the few good experiences... way too much hassel and in many instances totally unprofessional...staff always changing...

Reply from agent

Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued. we would like the opportunity to investigate this matter further but we are unable to do so as you have chosen to remain anonymous. We are very keen to discuss this matter further with you and would be grateful if you could contact us at cleveleys@farrellheyworth.co.uk kind regards, Jeremy Collins – Director

1.00 /5

What a waste of time. Staff unprofessional, never pick up their phone's. Not helpful at all when it came to moving. Made it harder and harder. Gave all the relevant information they asked for, still wasn't good enough. If I could give no stars I would. My personal advice would be a big avoid, there's plenty of better and more professional estate agents out there.

Reply from agent

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. We understand that sometimes the process of securing a property can be frustrating. There is a lot of documentation required in the process to protect both your landlord and yourself during your tenancy. I’m delighted to hear you have now moved in to your new home and wish you all the best during your tenancy. If you need any further assistance please call our tenancy team who will be more than happy to help. Kind regards, Jeremy Collins - Director

1.00 /5

Poor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.

Reply from agent

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. I appreciate you bringing this to our attention and wish you all the best in your new home. Kind regards, Jeremy Collins – Director

1.00 /5

Poor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.

Reply from agent

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. I appreciate you bringing this to our attention and wish you all the best in your new home. Kind regards, Jeremy Collins – Director

1.00 /5

The worst state agency Cleveleys. Avoid these people at all costs! Whether you are selling your property or you are renting your property. Avoiding Farrell Heyworth will save you a lot of money and depression. Because they will tell you what you want to hear to begin with but at the end. It will be all lies.

Reply from agent

Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued. In an attempt to investigate this matter we have been unable to find your name on our system. We are very keen to discuss this matter further with you and would be grateful if you could contact us at cleveleys@farrellheyworth.co.uk kind regards, Jeremy Collins – Director

1.00 /5

Poor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.

Reply from agent

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. I appreciate you bringing this to our attention and wish you all the best in your new home. Kind regards, Jeremy Collins – Director

Contact details
Opening hours

Unknown

Address

Highfield Road, Blackpool , Lancashire, FY4 2JA, North West, UK, FY4

No about information available

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available