5 stars for Kerry who was very nice when resolving a complaint. I was assured that I would now get property emails...when I didnt, i called the office and spoke to Vicky who you would have thought would re-send these out to prospective buyers. (ME). How times have changed when you need to chase an estate agents to ask them what properties they have on the market...

I have recently purchased a property through Farrell Heyworth and the service I received was second to none, from start to finish, especially from Sarah at the negotiation stage, being kept in the loop at every step of the way! All the staff are friendly & helpful and you always feel welcome in the branch! Highly recommended, thanks again!!

After may failed attempts & bad experiences with to put my property up for rental with other letting agents I went and visited Sarah Mayson at the Cleveleys office. They arranged pictures to be taken asap, they advised me on the current market position and within a short period they had secured a tenant. The checks they carried out on the tenants was rigorous but not off putting and they handle the management of the property very efficiently. For any landlord or prospective tenant I would certainly recommend the Cleveleys team.

I have recently started the process of buying a house of Farrell heyworth in Blackpool & I must say so far all the staff have been so helpful & professional. Courtesy calls to see how I'm getting on & helping me with anything & answering all my questions. Thank you all so much for keeping this as stress free as possible for me 🙂🙂🙂 …

I dealt with Gemma in branch and Michelle Southward via the phone in follow up discussions for my recent purchase, I can't fault the service off either of them, both dealt with me in a friendly and professional manor and were happy to offer advice. I received multiple phone calls off Michelle informing me of updates during the process which was very informative for myself and my girlfriend. Many Thanks Paul.

Overall we are happy with the service of Farrell Heyworth. Katie has been accomodating with my requests and does what she can to communicate my concerns with the vendor. Only thing I can comment about is how the solicitor they have recommended has been taking their time a bit too much in processing our case. It’s not the agency’s fault but I trusted that it will be a smooth and quick process because they have been working with them. Next time I’ll find my own solicitor so all the blame would be on me.

I chose Farrell Heyworth to sell my late mother's house in Blackpool. The staff were courteous, friendly and helpful. I did think their valuation was too low however and contrary to their strong recommendation, asked that it be marketed for an additional £5k. Within a week, an offer for the full asking price was received which confirmed my viewpoint and made me glad that I'd 'stuck to my guns'. Particular mention must go to their 'sales progressor', Alison Whiteside, who became involved in matters when I thought my solicitor was dragging his heels and not keeping me updated. Alison's no nonsense but very friendly approach, was a breath of fresh air. She was immediately 'on it' and from that moment, things seemed to happen. She kept me regularly updated with developments from both my own side and also, from the buyers and genuinely seemed to have my best interests as her priority. She was also sensitive to the emotional connection I had with my family home. I was very grateful for her efforts which contributed to a successful sale... thank you Alison. Overall, Farrell Heyworth did a good job and I was very satisfied.

Thank you Vicki for a very clear and valuble meeting. I found the information and the service you offer most helpful, and particularly, your very professional presentation pack.

Lovely people to deal with, very pleased we stuck with them as the sale finally went through in April.

Initial meeting with Katie Ward very helpful and professional, although with subsequent communications it has usually taken a few phone calls and texts to get through. However, her responses have always been re-assuring, as have email responses from the Lancaster Office. Overall, I'm pleased with the service.