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Northwood - Wirral

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Think the initial comms were very good. Property is reasonable though we made numerous comments on the inspection report and haven’t had confirmation that those comments have been received. We have a few teething problems we need to talk through, though we have not been very proactive about it due to a hectic few weeks with work and life commitments. We will be in touch shortly to arrange a discussion. On the whole though our view of Northwood is positive, with clear and transparent arrangements which made life easier

Reply from agent

Thank you for your review and your thoughtful feedback! Whenever you're ready, feel free to reach out, and we'll be more than happy to go over any teething problems and assist you in any way we can. Thanks again for choosing Northwood, and we look forward to hearing from you soon!

4.00 /5

Overall, kind polite and respectful. I've not come across any issues yet so couldn't comment on how that would be dealt with.. The service I've received is so far so good, no complaints :).

Reply from agent

We are so glad to hear your feedback and look forward to providing you with great service!

4.00 /5
Reply from agent

Thank you for your feedback Donna!

4.00 /5

Excellent staff who helped me find my first house. Lovely and attentive.

Reply from agent

Hi Lewis, thank you for the positive review you have left us. I will make sure the whole team are aware of your words as it is always very motivational to receive good feedback. Thank you.

4.00 /5

Was looking for a 2 bedroom house to rent

Reply from agent

Hi Alan, thank you for your positive review about your experience with Northwood Wirral Limited. Good feedback is always motivating for the team, I will make sure they are all aware.

4.00 /5

Northwood staff have always performed in a very professional manner, displaying a comprehensive understanding of the process and problems of being a landlord. Their wide network of trustworthy contractors have never let us down and consistently provide us with very competitive quotes.

2.00 /5

No communication between staff members and never got anything done

2.00 /5

We've rented a house for 3.5 years. Rent has gone up every year. Also had to pay administration fee every year to renew contract. Excessive inspections (every 3 months). We've not been told that cooker meant to be cleaned professionally before we moved out and they've knocked £90 of our deposit for it. Send them emails regarding this still no answer. I wouldn't recommend this company. I've rented from better.

Reply from agent

Dear Bozena Thank you for your feedback, it is always good to get comments from customers so we can deal with all feedback. With regard to your comments I am sorry that you feel aggrieved however we are a very transparent company, we make sure all prospective tenants have a list of all potential fees right at the beginning of a relationship with us, at the viewing, so you can make an informed decision. We have to carry out regular inspections as this is part of our SLA to our property owners. The reason there was a deduction from your deposit is because the range oven in the property was professionally cleaned prior to you moving in and that is how it has to be returned at the check out. If you had been at the check out we would have happily discussed this with you. However, your husband did sign in agreement to this. You were good tenants and I would like to wish you well for the future. Regards Joanna Diamond - Director

Contact details
Opening hours

Unknown

Address

78 Telegraph Road, Wirral, CH60 0AQ, UK

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Our team

Wirral Office

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