Think the initial comms were very good. Property is reasonable though we made numerous comments on the inspection report and haven’t had confirmation that those comments have been received. We have a few teething problems we need to talk through, though we have not been very proactive about it due to a hectic few weeks with work and life commitments. We will be in touch shortly to arrange a discussion. On the whole though our view of Northwood is positive, with clear and transparent arrangements which made life easier
Overall, kind polite and respectful. I've not come across any issues yet so couldn't comment on how that would be dealt with.. The service I've received is so far so good, no complaints :).
Excellent staff who helped me find my first house. Lovely and attentive.
Was looking for a 2 bedroom house to rent
Northwood staff have always performed in a very professional manner, displaying a comprehensive understanding of the process and problems of being a landlord. Their wide network of trustworthy contractors have never let us down and consistently provide us with very competitive quotes.
No communication between staff members and never got anything done
We've rented a house for 3.5 years. Rent has gone up every year. Also had to pay administration fee every year to renew contract. Excessive inspections (every 3 months). We've not been told that cooker meant to be cleaned professionally before we moved out and they've knocked £90 of our deposit for it. Send them emails regarding this still no answer. I wouldn't recommend this company. I've rented from better.
Unknown
78 Telegraph Road, Wirral, CH60 0AQ, UK