We rented house with Northwood for nearly 10 years and had no issues or problems with them during that time. When it came to handing the property back they couldn't have been more helpful especially Kim. We would recommend them to anyone looking to rent!
Northwood - Wirral
78 Telegraph Road, Wirral, CH60 0AQ, UK
Claimed branch
4.1
142 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
I have nothing but good things to say about Northwood. I've previously self-managed our property so to have an agent that I can trust to manage things has been a huge weight off our shoulders. Their staff are quick to respond and they haven't missed a beat when it comes to checking up on the property, letting me know about urgent issues that arise or letting me know about changes to legislation that might affect us. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Reply from Northwood - Wirral: Dear Mr lamb, thank you for your 5 star review on Google. It is always good to get feedback from our customers to know we are doing a job that is fully appreciated. The past year has been challenging for everyone including the team at Northwood Wirral Limited and they have worked hard to make sure all our customers are happy. I will make sure the rest of the team are aware of your comments because it is always very motivating to receive positive feedback.
Northwood have been looking after my wife’s house for past two years. Notifies of any issues and prices are reasonable, Helen in the office is very knowledgeable and professional. Guaranteed rent is paid on the day as promised, and we also use to sort out the insurance. When the day comes to sell we will use Northwood.PositiveResponsiveness, Professionalism
Reply from Northwood - Wirral: Dear SuperMario135
Thank you for your review, it is great to get positive feedback about the job we do.
I will make sure the whole team are aware of your positive comments as it will really motivate them, especially in these difficult times.
Kind Regards
Joanna
Me and my partner moved out for the first time in March 2020 and I couldn’t thank the team at Northwood enough for all the help they have provided from the beginning. They were very responsive whenever we had issues and had it sorted as quickly as possible even throughout the lockdown. As we were moving out we were given a pre-checkout call for an opportunity to give us feedback on what needed to be done, if any. Safe to say we got our full deposit back so we were grateful and made up! Thank you to Northwood again and we definitely recommend the company!PositiveResponsiveness, Professionalism
Reply from Northwood - Wirral: Dear Rochelle, thank you for your positive review on Google. This last year has been challenging for everyone including the team at Northwood and we have all had to work in difficult circumstances. It is always motivating to get great feedback and know you are doing a great job. I will make sure the rest of the team know about your comments. Thank you
Reply from Northwood - Wirral: Dear Mr Arthur, thank you for your 5 star review on Google. It is always good to get positive feedback from our clients. I will make sure the whole team know they are doing a great job.
Thank you
Joanna
All the staff are fantastic and go above and beyond to help. I cannot fault their service. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Reply from Northwood - Wirral: Dear Kate
Thank you very much for your positive review of the service you have received from the team at Northwood Wirral Limited.
I will make sure that the whole team are aware of your comments as they will be very motivational, especially in these very difficult times.
Kind Regards
Joanna
These guys have looked after my properties for me for some time now. They check the properties regularly and manage the tenant comfortably.
Reply from Northwood - Wirral: Dear Gavin, thank you for your 5 star review on Google. I will make sure the whole team are aware of this, as it is always good to get positive feedback on the job that we do. Regards Northwood
Northwood have been absolutely fantastic throughout my yearlong tenancy. They did their very best to get me moved in as soon as at the start, and they were completely stress free! This was my first time renting by myself and it couldn't have been smoother at all. Cheers guys!
Reply from Northwood - Wirral: Dear Calum
Thank you for your positive review on Northwood Wirral Limited and the service you have received. I will make sure that the whole team area aware of your comments as it is always very motivational to get good feedback and know we are doing a good job. Best Regards Joanna
This was our first rented property with Northwood Wirral (Heswall). We rented for several years at the same property and were VERY happy but unfortunatly the property became too small for us when we had our little boy as you can imagine with what comes with a child !!. All staff at Northwood wirral(heswall) were fantastic and very very helpful especially making sure our end of contract on the property went smoothly as we were lucky enough to buy our first house! We would especially like to thank Deryck, Joanna, lillian,Helen ,Jillian,Nicky,jane We would highly recommend Northwood wirral(heswall) nothing was a problem to them and any problems with the property which was rare.... ! Were solved promptly!!. Keep up the excellent work!! Mr and Mrs Corf
Reply from Northwood - Wirral: Dear Mr and Mrs Corf, thank you very much for your review. The team always endeavour to work well with all our clients and it is always good to get great feedback. I will make sure the team are aware of your comments as this always helps to motivate our fantastic team. I hope you are enjoying your new home. Best Regards Joanna
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