Northwood - Wirral

I have dealt with a number of letting agents over the years, and Northwood Wirral are an agency I feel totally confident and comfortable with. Joanna and the team are professional, responsive and straightforward to deal with. They keep me informed, provide clear inspection reports, give me confidence that the property is being properly looked after, and help ensure I get value for money by working with effective yet competitive contractors. Highly recommended.

The overall transaction had a few minor hiccups mainly down to delays with the buyer’s solicitors. Other than that the process ran pretty smoothly

Just before Christmas 2025 the management company looking after our block of flats informed us that they would cease to be our agents and gave us 3 months notice. Over the Christmas period the directors contacted Northwood and asked them to assess our situation for appointing new managing agents. On meeting with Deryck Highet and Debbie Brunskill of Northwood Heswall, it immediately became clear that Northwood's professionalism and "can do approach" was exactly what we needed. After consultation with the directors, Northwood were happy to quote for our business. In early January they presented their comprehensive service to our shareholders and explained the services which they could provide. At this meeting Northwoods professionalism was evident by the number of improvements which we had to implement to ensure that we complied with the many changes in legislation which had taken place and were not being currently addressed. Once Northwood had received our company approval they rapidly commenced guiding us through the property inspections which would have to be carried out to ensure we complied with the ever changing legislation of Health & Safety, Loler Lift inspections, EICR assessments of electrical installations, new fire regulations and the necessity for periodic inspections which have been introduced after the Grenfell disaster regarding the safety of blocks of flats. Many of these regulations were new to our lease company and had been overlooked for several years. Northwood arranged for these inspections to be immediately undertaken and the implementation of all improvements to be carried out immediately, thus ensuring that the lease company are fully compliant with all aspects of current legislation. Having quickly appointed Northwood as our managing agents and now feel that we are in the very safe hands of Deryck with an agent which provides our company with very comprehensive professional services. When we have a problem we now contact Debbie at Northwood in Heswall and then rely on her knowledge, expertise and quick reactions to provide an immediate solution. We thank Northwood for all their assistance and willingness to provide a quick solution to our problems and we look forward to a successful partnership for many years to come. John D Lennox Director High Mount Flat Management Ltd

Great experience through Northwood Wirral! As a first time landlord, I needed the proper guidance on compliance and set up. Joanna and the team are extremely knowledgable and make the complex process simple and easy to understand. I couldn’t recommend them highly enough!

We have recently rented through Northwood Wirral and have had a great experience. Lauren and Issy have been super helpful and their communication has been great. The whole process has been very stress free thanks to their help. Thank you guys! x

always quick from me reporting any issues to any repair prompt and professionally

Very pleased the Tennant is looking after the property and that Northwood Wirral have undertaken the management well after transferring from Belvoir, prescot .

We’ve just finished our tenancy with Northwood and felt it was only right to say how genuinely positive our experience has been from start to finish. Renting/moving house is stressful but the team made everything clear and straightforward throughout our tenancy. A special thank you must go to Rohan, our property manager, who was an absolute pleasure to deal with. From the day we viewed the property he was professional, approachable and always quick to respond to any questions or concerns we had. Nothing ever felt like too much trouble (and I had a lot of questions) whether it was sorting an issue, explaining something, or guiding us through the move-out process, he always made things simple and stress-free. We would happily recommend the agency—and definitely Rohan—to anyone looking for a home! Thanks again!

Thank you for meeting you very polite and thank for saying the place was clean

Very professional and courteous