I have been using Northwood for several years as my first choice of letting agent as a landlord. It has been a fantastic experience and Northwood were always professional. I have since used them to sell the property and again the same professionalism was applied throughout the sale. Would highly recommend.
Northwood - Wirral
78 Telegraph Road, Wirral, CH60 0AQ, UK
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Very helpful staff, professional, quick to respond.
they do what they say... great service, look after your rental better than you will yourself!
Brilliant, me and my partner moved into our flat with ease through this company and a special thanks to Jane in the shop who has been excellent throughout the months we have been in the flat couldn't ask for a better person to deal with our moving in process.
Rented for years and by far the best I have come across. Very professional and the girls in the office couldn’t be more helpful. I have to say the 3 monthly inspections are little excessive but understand they are only protecting the landlords interests. If I was ever to own a property on the Wirral these guys would be first port of call.
Firstly, for block management I'd give 7 stars if I could - in particular Debs is outstanding, top tier communication, and is on top of all issues, absolutely could not fault Debs and Northwood for this. I also use Northwood for managed tenancy, and would love to give 5 stars, as in most areas they have been brilliant, but are occasionally let down by timely communication and follow up, which can be frustrating. Overall though, they are much better than any other agents we have used, and would personally recommend them.
Deborah and Deryck are extremely professional and get things done. There is a healthy and communicative relationship which is proactive.
Think the initial comms were very good. Property is reasonable though we made numerous comments on the inspection report and haven’t had confirmation that those comments have been received. We have a few teething problems we need to talk through, though we have not been very proactive about it due to a hectic few weeks with work and life commitments. We will be in touch shortly to arrange a discussion. On the whole though our view of Northwood is positive, with clear and transparent arrangements which made life easier
Overall, kind polite and respectful. I've not come across any issues yet so couldn't comment on how that would be dealt with.. The service I've received is so far so good, no complaints :).
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