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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!

Reply from agent

Thank you so much Ginny for your fabulous review. Yourself and Simon are always so great to work with and we have loved helping you with your property journey. The way in which you embraced all of my recommendations for your beloved family home of many years was truly exceptional. Whenever you need help again - we will be ready and waiting!

5.00 /5

We have just completed a sale with Maddisons and I can say, without any shadow of doubt, that they have been the best estate agents that we have ever used. Highly professional, they provided a comprehensive, efficient and friendly service. I have no hesitation in recommending them.

Reply from agent

Thank you so much Avril for your lovely review, which is really appreciated. We always try to make a stressful process as stress free as possible, and your house was a joy to sell - so beautiful and always so well presented for every viewing. Thank you for being such easy sellers to work with and all the very best with the next home.

5.00 /5

The main thing I would say about Maddisons Residential is they are different. Many estate agents claim to be, but really are not. We were tired of the lazy disinterest we had experienced elsewhere and decided to try Maddisons, as their fees were the same and they seemed to be well respected. Their valuation of our house included telling us what was wrong with it - all of the stuff we knew, but a few things we had never considered. The other agents just told us how great the place was and how they would be delighted to ‘help’ us. We instructed Maddison’s and followed their advice about ‘staging’ our property, which cost zero (other than a bit of effort) and they arranged a contractor to come and paint our kitchen cupboard doors, which transformed the hub of our house for almost nothing. In the end we achieved a price I thought was unattainable, the highest price ever achieved in the road, and subsequent sales of very similar houses in the road prove that we did very well indeed. This is verifiable fact (Zoopla etc) in case you are like me, and think most positive reviews are written by people’s mates. If you want an agent that is determined to do whatever it takes to get your house sold, and is more concerned about finding solutions than excuses, give them a call. They are in the Pantiles, Tunbridge Wells. Good luck with your sale. David Doyle

Reply from agent

Wow .. thank you, David, for everything above. It has been our absolute pleasure to look after you and Laura as both landlords and also sellers. We hope that you will find excuse to come back to Tunbridge Wells soon and please do pop in. We could do with some of the sunshine from over there at the moment! Hope that you are equally back up in the air soon ...

5.00 /5

I bought through Maddisons in 2020. Very professional and communicative. They've got very high standards. Would recommend.

Reply from agent

Thank you, Richard .. it proved not to be the easiest transaction but delighted we secured the property for you and the family.

5.00 /5

An estate agents you can trust, they genuinely seem to care and are available at all times. Nothing is too much trouble, would highly recommend Maddisons.

Reply from agent

Your kind words are hugely appreciated, Miranda .. and wishing you the very best of luck with the new venture for the house. We shall keep in touch ..

5.00 /5

I don't believe we could have found a better agent than Maddisons to handle the sale of our mother's house. Throughout Deborah and the team were fantastic with their advice and support. Maddisons have a real knowledge of the market and local contacts which are second to none. They helped us with everything from staging to an electrician and plumber. We can't thank the whole team at Maddisons enough. They really did work their magic!

Reply from agent

Thank you so much Richard for your kind words and we are so pleased to have been involved with the sale of the house. Thank you for taking on board our suggestions on how to maximise the potential and interest! Wishing you all the very best and thank you again for entrusting us with the sale of your mothers house.

5.00 /5

We appointed Maddisons to sell our home after multiple recommendations from friends and could not have been more pleased with their services. Everything from the marketing of our home (incredible photos!); the viewings; and then managing what proved to a complex sale was really first rate and dealt with so well by James, Deborah and the team. We received excellent advice throughout and nothing was ever too much trouble for them. Having used a number of agents selling our property in London, and having purchased two properties in the Tunbridge Wells area - we can confirm that none come even remotely close to the quality of service provided by Maddisons.

Reply from agent

Hi Michael - it was an absolute pleasure and we were thrilled to help you achieve the sale and move into your new home. We hope you and Emily enjoy a very well deserved break over half term next week. Keep safe. We'll be sending out ideas for bits to keep the children entertained so keep an eye on Instagram and may see you around town !

5.00 /5

Maddisons helped us sell our house in August last year - They were extremely professional from start to finish. We knew exactly what was going on from the beginning to the end! They also let one property for us and we are about to instruct them to take on another property to let for our son. Again Maddisons act in a professional and friendly way and we would not hesitate to recommend them. Great team and great service.

Reply from agent

Thank you Jill .. we absolutely value your support and the trust you place in us, as both sellers and landlords, and even more so as it passes to the next generation ! We hope to remain the trusted property advisers to the entire family for many years to come ...

5.00 /5

I have been using Maddisons for my rental property since 2017 and they have been fantastic. they provide me with feedback following any tenant visits and always pay rent transfers promptly. There is very little if no need for me to do anything but let Maddisons do the professional work they promised they would do.

Reply from agent

Thank you Dean .. we've really appreciated your loyalty and having such a great tenant in the property has been fantastic. It is true testament to how well you too have looked after and invested in the apartment.

5.00 /5

We have rented with Maddison's in Tunbridge Wells for the last year and they have been superb. Everyone I have dealt with in the office is helpful, professional and they really care about their customers. Would highly recommend to anyone.

Reply from agent

Thanks Simon for your very kind endorsement .. we were delighted to help you and Michelle settle into Tunbridge Wells with the world in such turmoil due to COVID. We look forward to keeping in touch with you as you settle into your new home and putting down longer term roots in the area.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Ed Macfarlane

Associate Director

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display