Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!
We have just completed a sale with Maddisons and I can say, without any shadow of doubt, that they have been the best estate agents that we have ever used. Highly professional, they provided a comprehensive, efficient and friendly service. I have no hesitation in recommending them.
The main thing I would say about Maddisons Residential is they are different. Many estate agents claim to be, but really are not. We were tired of the lazy disinterest we had experienced elsewhere and decided to try Maddisons, as their fees were the same and they seemed to be well respected. Their valuation of our house included telling us what was wrong with it - all of the stuff we knew, but a few things we had never considered. The other agents just told us how great the place was and how they would be delighted to ‘help’ us. We instructed Maddison’s and followed their advice about ‘staging’ our property, which cost zero (other than a bit of effort) and they arranged a contractor to come and paint our kitchen cupboard doors, which transformed the hub of our house for almost nothing. In the end we achieved a price I thought was unattainable, the highest price ever achieved in the road, and subsequent sales of very similar houses in the road prove that we did very well indeed. This is verifiable fact (Zoopla etc) in case you are like me, and think most positive reviews are written by people’s mates. If you want an agent that is determined to do whatever it takes to get your house sold, and is more concerned about finding solutions than excuses, give them a call. They are in the Pantiles, Tunbridge Wells. Good luck with your sale. David Doyle
I bought through Maddisons in 2020. Very professional and communicative. They've got very high standards. Would recommend.
An estate agents you can trust, they genuinely seem to care and are available at all times. Nothing is too much trouble, would highly recommend Maddisons.
I don't believe we could have found a better agent than Maddisons to handle the sale of our mother's house. Throughout Deborah and the team were fantastic with their advice and support. Maddisons have a real knowledge of the market and local contacts which are second to none. They helped us with everything from staging to an electrician and plumber. We can't thank the whole team at Maddisons enough. They really did work their magic!
We appointed Maddisons to sell our home after multiple recommendations from friends and could not have been more pleased with their services. Everything from the marketing of our home (incredible photos!); the viewings; and then managing what proved to a complex sale was really first rate and dealt with so well by James, Deborah and the team. We received excellent advice throughout and nothing was ever too much trouble for them. Having used a number of agents selling our property in London, and having purchased two properties in the Tunbridge Wells area - we can confirm that none come even remotely close to the quality of service provided by Maddisons.
Maddisons helped us sell our house in August last year - They were extremely professional from start to finish. We knew exactly what was going on from the beginning to the end! They also let one property for us and we are about to instruct them to take on another property to let for our son. Again Maddisons act in a professional and friendly way and we would not hesitate to recommend them. Great team and great service.
I have been using Maddisons for my rental property since 2017 and they have been fantastic. they provide me with feedback following any tenant visits and always pay rent transfers promptly. There is very little if no need for me to do anything but let Maddisons do the professional work they promised they would do.
We have rented with Maddison's in Tunbridge Wells for the last year and they have been superb. Everyone I have dealt with in the office is helpful, professional and they really care about their customers. Would highly recommend to anyone.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator
Associate Director