We would recommend Deborah and her team to everyone. They have just sold our home in Tunbridge Wells and from start to finish they have been proactive, efficient, professional and enthusiastic. Nothing was too much trouble and they …
Reply from Maddisons Residential: Thank you so much Janet for your kind words. Your house was a delight to sell and it is always lovely to work with such straight forward and easy going sellers! Thank you for entrusting Maddisons with this task: we were so very proud to have your home on our books.
Our experience at Maddisons was positive from the very initial evaluation meeting through to completion. We found the team to be responsive, knowledgeable and proactive. Their approach is to act as a partner throughout the sales process, …
Reply from Maddisons Residential: Thank you so much Kerry! So kind of you to leave such a positive review and we are delighted to hear that you felt well looked after by our team. We absolutely aim to act as a chosen partner in the process and it is really wonderful to hear … More
We recently purchased our new home from Maddisons and would have absolutely no hesitations in recommending them to anyone. James and Milly were excellent and kept us well informed throughout the whole process. The sale progressed quickly …
Reply from Maddisons Residential: Wow! Thank you so much James and Christine! It is genuinely so pleasing when we hear that buyers (and sellers of course!) have had a good experience - moving house is such an important event that knowing we have helped to make it as smooth … More
We purchased through Maddisons, and found them to be polite and efficient throughout.
Obviously they were advocating for their client (and are excellent at getting …
Reply from Maddisons Residential: Dear Helen, thank you so much for this - so kind of you to take the time to leave this review for us and so pleased to hear that you felt well looked after. While we are indeed retained by the seller, ensuring our buyers feel well looked … More
I can’t recommend Deborah and the whole team at Maddisons highly enough. They are always on hand with information, help and advice. Fantastic communication so you always know how your buy/sell is progressing and answer any questions …
Reply from Maddisons Residential: Thank you so much for taking the time to write this lovely review Caroline. We are so happy to hear you were pleased with the service received. We strive to communicate well with our sellers and buyers and it is so rewarding to know our hard work is recognised and appreciated! With many thanks again and very best wishes from us all.
Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service.
They sold two very different properties for us last year and they also handle the letting of a rental property for our son.
We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!
Reply from Maddisons Residential: Thank you so much Ginny for your fabulous review. Yourself and Simon are always so great to work with and we have loved helping you with your property journey. The way in which you embraced all of my recommendations for your beloved family home of many years was truly exceptional. Whenever you need help again - we will be ready and waiting!
The team at Maddisons were always very helpful and efficient. From day one I received a great service, I was kept up to date at all times, I was supported throughout the process and felt that my custom was valued. I wouldn’t hesitate to recommend Maddisons and would certainly use them again.
Reply from Maddisons Residential: Dear Deborah, thank you so much for finding the time to send this in to us. We are honestly so pleased you were happy with the service received. We really do work hard on the efficiency of our processes and we always want our clients to feel valued so we are delighted to read your words. Thank you again and very best wishes from us all at Maddisons.
The whole team at Maddisons were incredibly helpful, honest and made the purchase of our home so much easier. As first time buyers, we were daunted and slightly clueless about the process but they were always happy and quick to answer our questions and Milly's weekly updates kept everything on track. I am so glad that they were our estate agents for our first purchase and I hope to work with them again in the future.
Reply from Maddisons Residential: Thank you so much for this Amy. We are delighted you felt well supported during your purchase - it was a pleasure working with you and we wish you every happiness in your new home! Best wishes from us all.
Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service.
They sold two very different properties for us last year and they also handle the letting of a rental property for our son.
We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!
Reply from Maddisons Residential: Thank you so much Ginny for your fabulous review. Yourself and Simon are always so great to work with and we have loved helping you with your property journey. The way in which you embraced all of my recommendations for your beloved family home of many years was truly exceptional. Whenever you need help again - we will be ready and waiting!
My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
Reply from Maddisons Residential: What a year 2020 has been .. especially when reflecting back as we have been this Christmas period. Yours was one of our earliest 'video viewings' and then 'Zoom'd meet up' .. the new normal ! It has been a real pleasure to help you get settled in this last 12 months and thank you for the kind words. Keep safe and here is to a brighter 2021 ..
About Maddisons Residential
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
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Deborah Richards
James Richards
Milly Stedman
Sinead McCurry
Jane Lewis
Brea
Lisa Lidgey
Karen Galpin
Muge Turner
Lora Grogan
Kate Girling
Sasha Foot
