We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
12.02.2021
First Class!

I have been a tenant of Maddisons Residential for many years now and have always found Deborah, James and the team to be very professional and supportive. Maddisons offer excellent customer service and have always followed up immediately on any maintenance issue that has arisen. James communicates on a regular basis and especially during the COVID lockdown which was very much appreciated. I highly recommend Maddisons Residential for anyone looking to rent.

Reply from agent

Hi Brad – thank you so much for your kind comments .. you’re a great tenant and we are delighted to look after you.

5.00 /5

James and the whole Maddisons team are truly professional, polite, kind and friendly. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly. Thank you James and Maddisons. I would thoroughly recommend him and his team at Maddisons.

Reply from agent

Thank you Vijay ... your kind words are very much appreciated and Maddisons is delighted to look after you and your wonderful family

5.00 /5
19.12.2020

We have experienced working with Maddison’s in purchasing, selling & as a landlord. Deborah is fantastic, her enthusiasm & passion for property shines through making her a cut above other agents and a pleasure to deal with. The little unique touches in advertising are great. A lovely team, good communication & very personalised service all round!

Reply from agent

Thank Lauren .. Maddisons really values your loyalty to us as an agent and are delighted to have looked after as landlord, buyer and seller. Hopefully, once again very soon as a buyer !

5.00 /5
19.12.2020

We have experienced working with Maddison’s in purchasing, selling & as a landlord. Deborah is fantastic, her enthusiasm & passion for property shines through making her a cut above other agents and a pleasure to deal with. The little unique touches in advertising are great. A lovely team, good communication & very personalised service all round!

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5

The whole team at Maddisons work exceptionally hard for their clients. They offer a unique approach to estate agency based on genuinely caring about their vendors. Communication is one of the main advantages of working with Maddisons who will always let you know what they have done regarding selling your property, how viewings have gone and during the conveyancing process, communicate on your behalf with the conveyancing solicitors to push the sale through - dealing with sticking points with tenacity and professionalism. Highly recommended.

Reply from agent

Thank you so much for your support and recommendation .. whilst there may have been some bumps in the road, we got there in the end and delighted that Maddisons was able to help you move on and start the next chapter .. here is to 2021 !

5.00 /5

We have now sold two houses through Maddisons. They are truly excellent and if you are selling a house near Tunbridge Wells, I would thoroughly recommend them. All of Deborah’s team are excellent. Viewings are handled professionally, feedback given promptly, and sales progressed efficiently. Deborah herself is brilliant, always responsive and gives great advice at every stage of the process (including how to prepare your house for sale). A brilliant agency and thoroughly recommended.

5.00 /5

I have a rental for 3 years now with Maddisons and I have no words to describe how professional, excellent and amazing service I always have from them. As I always have rented for 20 years I live in England , I can say, that Maddisons are the best I have all this year's. Thank you to all the professional team at Maddisons Residential

Reply from agent

And we have only praise for the both of you as tenants, as does your landlord, for the fabulous way in which you look after the flat as your own. Maddisons Lettings is so thankful to be able to look after you.

5.00 /5

Very good and highly recommended. Friendly and professional staff who took care of everything swiftly. Happy to recommend them to others.

Reply from agent

Thank you Richard for your very kind words and we hope that you are well settled now in your Tunbridge Wells' home. You were a very agreeable buyer to help, and so that always makes all the difference! Thank you again.

5.00 /5

We bought a property through Maddison’s and found them to be efficient and professional at all times. Communication is excellent. We would not hesitate to use them to market a property for us in the future.

Reply from agent

Thank you Jade for your kind and thoughtful words. You were lovely buyers to work with and I have to say, what you have done to your new home in Tunbridge Wells is AMAZING! I love driving past and remembering what it was - you should rightly be very proud.

5.00 /5

Excellent service and exemplary communication. They know their stuff!

Reply from agent

Thank you Kate for your kind words. You took on board my suggestions to improve the saleability of your house so well, and the rest was then easy! I do hope that you are settling into your new life, and do pop in if you are ever back in Tunbridge Wells.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display