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Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

Featured Claimed branch
5.0 401 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Esther Waller Google

My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Reply from Maddisons Residential: What a year 2020 has been .. especially when reflecting back as we have been this Christmas period. Yours was one of our earliest 'video viewings' and then 'Zoom'd meet up' .. the new normal ! It has been a real pleasure to help you get settled in this last 12 months and thank you for the kind words. Keep safe and here is to a brighter 2021 ..
Giles Lamb Facebook

Deborah, James and the whole Maddisons team are truly brilliant and are a pleasure to work with. They are always responsive, professional and truly go the extra-mile. I have recommended them many times and will continue to do so. Buying and selling houses is often a tricky business but team-Maddisons will make the process work as well as it possibly can.

Matt Walsh Facebook

From start to finish, Maddisons delivered an exemplary level of service on our recent house sale, providing a high level of expertise, along with honest opinions, and advice. Deborah, James, Milly, and the team kept us informed every step of the way, and most importantly kept the sale on track through to completion. I would not hesitate to use Maddisons again, or recommend their services to anyone seeking to sell their home, or buy for that matter. Thanks again! Matt & Alex

Liv Mundy Facebook

Deborah and her team at Maddisons are absolutely fantastic. They are professional, efficient and honest. From day one they have put any of my anxieties and stresses of selling a house at ease, they have helped me through the entire process going above and beyond constantly and in general are just absolutely superb. I feel like I have had a 5 star service throughout.Thank you so much

Reply from Maddisons Residential: I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more
Holly Kyd Facebook

After a long search for our dream property and viewing quite a few properties with Maddisons, we found our dream home. The service from Deborah and her team, from start to finish was outstanding, nothing was ever too much trouble, always on hand to answer any questions and made the whole process as stress free as it can be. Would highly recommend Maddisons.. why go anywhere else !

RUTH KING Google

My experience with Maddisons has been very positive and I would wholeheartedly recommend them. They sold my parents lovely home which was hard for me however they guided me through every step and helped me through the process. Deborah gave me some great ideas how to present my parents home, Karen took amazing photos, Louize kept me up to date with the daily updates and Milly is a fabulous sales progression manager. They have a very professional team, they definitely know what they are doing and I am very happy that I instructed Maddisons. Thank you so much for being so kind. You found an excellent buyer and from their viewing until exchange/completion was all organised in a few weeks - just amazing! Highly recommended ! Thank you Deborah and your amazing team.

Reply from Maddisons Residential: My goodness - what wonderful words to read. Thank you so very much for taking the time to write about your experience so comprehensively. It was a pleasure to work for you and we are so delighted to hear you felt well looked after by our team throughout the journey. Wishing you all the very best and thank you so much again.
Grace Nadesan Google

Maddisons were absolutely fantastic! Thank you so much to Deborah, Milly and all the team. We will certainly use again for the next sale.

Reply from Maddisons Residential: Thank you so much Grace for your kind words! We really enjoyed working with you and would be delighted to do so again in the future! With very best wishes from us all.
Amanda Paul Google

How refreshing, (the coffee that is and the relaxing ambience) add the warmth of human contact plus a double shot of professionalism and be guided through the house selling process. A satisfied customer I am.

Reply from Maddisons Residential: Thank you my dear client, Amanda, for taking the time to leave such a lovely review. Your house was an absolute treat to be entrusted with selling and we hope we did your father proud! You know how much I loved that house, so it was an absolute joy to sell. Thank you again.
C Google

Probably one of the best Estate Agents we have used. They never dropped the ball even through this pandemic! Louize and especially Deborah did a great job in getting us to the point of exchange. I found the weekly updates from Louize especially useful to see where we were all at in the moving process. Calls were returned quickly also and any questions via email responded to. They have been sympathetic, understanding and patient throughout, yet still remaining professional even when at times it became frustrating for all, so we thank you!

Reply from Maddisons Residential: Thank you so much C for your lovely review. The world of selling houses is rarely easy sadly, and we find communication is the key to keeping everything moving. This certainly worked with your move and it was lovely to work with you. Thank you again.

About Maddisons Residential

Maddisons Residential office

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/

Our team

Deborah Richards Managing Partner
James Richards Lettings Director
Milly Stedman Sales Progression Manager
Sinead McCurry Client Partner
Jane Lewis Sales Support Manager
Brea Office Manager
Lisa Lidgey Client Partner
Karen Galpin Sales Director
Muge Turner Client Partner
Lora Grogan Property Marketing Coordinator
Kate Girling Client Partner
Sasha Foot Property Marketing Coordinator

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network The Mayfair Office onthemarket rightmove Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

Awards

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