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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I rented out my property through Maddisons and found James and his team to be highly professional, helpful and very nice to work with! Excellent service, highly recommended!

Reply from agent

Thank you Ewa .. with you being in the position of both a landlord and a tenant, we really appreciate your kind words and are delighted that your experience has been as stated.

5.00 /5

The professional and friendly team at Maddisons have been excellent throughout out rental process always ensuring that everyone's safety and security was maintained. Would recommend to landlords and tenants alike.

Reply from agent

Thank you ever so much Chrissy .. I appreciate that with COVID and other mitigating circumstances, your arrival to Tunbridge Wells wasn't the most straight-forward ! We're delighted that we got there and that you are now that much closer to the newly extended family. Keep well.

5.00 /5

Maddisons is an excellent service. The people are friendly and responsive and a pleasure to deal with. Could not fault it.

Reply from agent

Thanks Will .. it is our pleasure to look after you as a tenant.

5.00 /5

We purchased via this real estate agent and found them to timely, honest and professional. It was a pleasure working with Emma and her team.

Reply from agent

It has been a pleasure working with you as well - thank you for you lovely words and we wish you both every happiness in your new home!

5.00 /5
12.02.2021
First Class!

I have been a tenant of Maddisons Residential for many years now and have always found Deborah, James and the team to be very professional and supportive. Maddisons offer excellent customer service and have always followed up immediately on any maintenance issue that has arisen. James communicates on a regular basis and especially during the COVID lockdown which was very much appreciated. I highly recommend Maddisons Residential for anyone looking to rent.

Reply from agent

Hi Brad – thank you so much for your kind comments .. you’re a great tenant and we are delighted to look after you.

5.00 /5

James and the whole Maddisons team are truly professional, polite, kind and friendly. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly. Thank you James and Maddisons. I would thoroughly recommend him and his team at Maddisons.

Reply from agent

Thank you Vijay ... your kind words are very much appreciated and Maddisons is delighted to look after you and your wonderful family

5.00 /5
19.12.2020

We have experienced working with Maddison’s in purchasing, selling & as a landlord. Deborah is fantastic, her enthusiasm & passion for property shines through making her a cut above other agents and a pleasure to deal with. The little unique touches in advertising are great. A lovely team, good communication & very personalised service all round!

Reply from agent

Thank Lauren .. Maddisons really values your loyalty to us as an agent and are delighted to have looked after as landlord, buyer and seller. Hopefully, once again very soon as a buyer !

5.00 /5
19.12.2020

We have experienced working with Maddison’s in purchasing, selling & as a landlord. Deborah is fantastic, her enthusiasm & passion for property shines through making her a cut above other agents and a pleasure to deal with. The little unique touches in advertising are great. A lovely team, good communication & very personalised service all round!

Reply from agent

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5.00 /5

The whole team at Maddisons work exceptionally hard for their clients. They offer a unique approach to estate agency based on genuinely caring about their vendors. Communication is one of the main advantages of working with Maddisons who will always let you know what they have done regarding selling your property, how viewings have gone and during the conveyancing process, communicate on your behalf with the conveyancing solicitors to push the sale through - dealing with sticking points with tenacity and professionalism. Highly recommended.

Reply from agent

Thank you so much for your support and recommendation .. whilst there may have been some bumps in the road, we got there in the end and delighted that Maddisons was able to help you move on and start the next chapter .. here is to 2021 !

5.00 /5

We have now sold two houses through Maddisons. They are truly excellent and if you are selling a house near Tunbridge Wells, I would thoroughly recommend them. All of Deborah’s team are excellent. Viewings are handled professionally, feedback given promptly, and sales progressed efficiently. Deborah herself is brilliant, always responsive and gives great advice at every stage of the process (including how to prepare your house for sale). A brilliant agency and thoroughly recommended.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Ed Macfarlane

Associate Director

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display