Someone recommended Maddisons because, quite simply, they are the best. I'm always sceptical of hyperbole nevertheless we chose to use them. The recommendation turned out to be quite right. We have found them to be extremely good. They are personal, prompt and helpful. We couldn't have been in better hands.
Reply from Maddisons Residential: Thank you so much for your kind words, David .. your home in Tunbridge Wells is a fabulous one and one which Maddisons takes great pride in managing for you.
As a professional couple needing a decent flat in Tunbridge Wells for weekday living, we found the response from Maddisons to our first enquiry about renting welcoming and helpful. Our experience with the team can best be described as easy, caring, and a pleasure to do business with.
Reply from Maddisons Residential: You are very kind, John, and a joy and highly valued tenant of Maddisons
Really helpful with an over the phone valuation. Polite and took time out of their evening to discuss, all team friendly and professional on the phone.
Reply from Maddisons Residential: Hi Chloe,
Thank you so much for your lovely review and delighted to have helped.
Best wishes,
Deborah
Outstanding customer service from the very first phone call. Always quick to respond and genuinely lovely people and super friendly!
Reply from Maddisons Residential: Thank you, Amy - Maddisons has loved looking after you and the family since you returned to the UK and very much hope that we shall also be able to help you find your next home through our Sales team. We love seeing valued tenants become valued buyers !
Deborah and the team provided a professional service throughout the sales process, and Deborah in particular kept everything on track when the Covid lockdown threatened to derail our sale. She stayed positive and focused throughout. Excellent service and happy to recommend.
Reply from Maddisons Residential: Thank you so much Alison for your lovely review, and for being one of my fearless sellers who took the plunge in Lockdown! Yourself and Graeme were a delight to work with, in what became a very stressful sale. You took it all in yoru stride brilliantly, and I do hope that you are now fully settled in your new home. Take care x
It is rare these days to find a firm which perfectly combines professionalism with friendliness and exceptionally high service standards - Maddisons embodies all these qualities. They managed the rental for me of a house in St Johns and dealt with everything, keeping me informed as needed. Highly recommended.
Reply from Maddisons Residential: Thank you so much, Anne - this is a wonderful testament and we are now striving to ensure we achieve a successful conclusion to the sale of the property for you.
Excellent experience. Would 100% recommend. Kept up-to-date on proceedings regularly, very professional. Will certainly use again. Best estate agent in Tunbridge Wells by far.
Reply from Maddisons Residential: Thank you so much Lisa for your incredibly kind words! We enjoyed working with you and look forward to doing so again in the future! With very best wishes from all of the team here at Maddisons
We have rented with Maddison's in Tunbridge Wells for the last year and they have been superb. Everyone I have dealt with in the office is helpful, professional and they really care about their customers. Would highly recommend to anyone.
Reply from Maddisons Residential: Thanks Simon for your very kind endorsement .. we were delighted to help you and Michelle settle into Tunbridge Wells with the world in such turmoil due to COVID. We look forward to keeping in touch with you as you settle into your new home and putting down longer term roots in the area.
About Maddisons Residential
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
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Deborah Richards
James Richards
Milly Stedman
Sinead McCurry
Jane Lewis
Brea
Lisa Lidgey
Karen Galpin
Muge Turner
Lora Grogan
Kate Girling
Sasha Foot
