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Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

Featured Claimed branch
5.0 400 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Ian Harrison Google

Personal and attentive service, they sucessfully shepherded us through a difficult completion day. Very grateful to all.

Reply from Maddisons Residential: Dear Ian, and what a day it was! Delighted we we were able to help in some way. Wishing you both every happiness in your new and very beautiful home! It was a pleasure to work with you both. Best wishes from us all at Maddisons.
Laura Burden Google

We bought and sold through Maddisons and they were fantastic. I would recommend them to everyone. Knowledgeable, responsive, proactive and friendly. They were quite simply the best agent I have ever dealt with. If you are looking for an agent look no further.

Reply from Maddisons Residential: Thank you so much Laura - your words are so kind and we are delighted you are happy with the service you received as both a seller and a buyer! We are so pleased with the outcome and wish you every happiness in your new and fabulous home!
Mike Jubb Google

Very pleased to have hired Maddisons as our agent for our recent sale. Their advice throughout was professional and helpful and it's nice to have made friends with them along the way. Recommended.

Reply from Maddisons Residential: Thank you so much Mike for these kind words. We really enjoyed working with you both and wish you every happiness in this new chapter. Stay in touch with us wont you! Thank you again and very best wishes to you all.
Roscoe Williamson Google

Maddison’s were excellent. Even as a buyer, it seemed they went out of their way to make the process as smooth as possible. Hats off to Millie, Deborah and the whole team.

Reply from Maddisons Residential: Thank you so much Roscoe! We really enjoyed working for you both and are pleased to hear you felt the process was a positive one. Wishing you both all the very best in your lovely new home!
Paul Newton Google

A massive thank you to the team at Maddisons, they helped us find the right property for our family, without any heavy selling tactics. Thanks Deborah and the whole team.

Reply from Maddisons Residential: Thank you Paul! So kind of you to take the time to reply and really happy to hear you were happy with the service you received. We wish you all every happiness in you new home! Best wishes from us all.
Lucy Harrold Google

Have used Maddisons a few times now and always received an excellent service

Reply from Maddisons Residential: Thank you for this Lucy. So pleased to hear you were happy with the service we provided. Wishing you a very happy and healthy 2022! Best wishes from us all at Maddisons.
Dom Savage Google

We bought a house through Maddisons, and the service was second to none. Completely transparent, fair and knowledgeable, the process from agreeing the price to moving in was handled very diligently and professionally and with the utmost courtesy by every team member I had the pleasure of speaking with. Top class.

Reply from Maddisons Residential: Thank you so much Dom! What a wonderful review to read. We are so pleased to have helped you find your new home - it was a pleasure working with you! With all the very best from us all.
Daryl Jessop Google

Lovely offices on the pantiles. Very friendly helpful staff. Equally friendly and knowledgeable when being shown around properties

Reply from Maddisons Residential: Hi Daryl, thank you for taking the time to send this in. Our offices are indeed so lovely and we are delighted to be able to slowly and safely have more sellers and buyers, landlords and tenants back in to see us! Delighted to hear your experience with us was positive. Best wishes from Team Maddisons!
David Girling Google

Great service, professional and friendly people. Always felt they were there for us. In a league of their own. Very highly recommended.

Reply from Maddisons Residential: David, thank you so much. We aim to provide a great service and strive for complete professionalism but with a smile so delighted to hear you feel we did this for you. Wishing you all the very best and thank you so much again! Team Maddisons
Mark Wilson Google

I would echo everything that's already been said about the team at Maddisons. A very welcome focus on client service, plus insightful market knowledge, intelligence, charm and great negotiation skills. An absolute pleasure to deal with.

Reply from Maddisons Residential: Thank you so much Mark for this fabulous testimonial. So delighted to hear that you were happy with our service! We put a huge emphasis on old fashioned client service so this is being well received makes us very happy! With very best wishes from us all

About Maddisons Residential

Maddisons Residential office

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/

Our team

Deborah Richards Managing Partner
James Richards Lettings Director
Milly Stedman Sales Progression Manager
Sinead McCurry Client Partner
Jane Lewis Sales Support Manager
Brea Office Manager
Lisa Lidgey Client Partner
Karen Galpin Sales Director
Muge Turner Client Partner
Lora Grogan Property Marketing Coordinator
Kate Girling Client Partner
Sasha Foot Property Marketing Coordinator

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network The Mayfair Office onthemarket rightmove Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

Awards

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