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Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

Featured Claimed branch
5.0 400 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

David Doyle Google

The main thing I would say about Maddisons Residential is they are different. Many estate agents claim to be, but really are not. We were tired of the lazy disinterest we had experienced elsewhere and decided to try Maddisons, as their fees …

Reply from Maddisons Residential: Wow .. thank you, David, for everything above. It has been our absolute pleasure to look after you and Laura as both landlords and also sellers. We hope that you will find excuse to come back to Tunbridge Wells soon and please do pop in. We … More
Esther Baker Google

My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a …

Reply from Maddisons Residential: What a year 2020 has been .. especially when reflecting back as we have been this Christmas period. Yours was one of our earliest 'video viewings' and then 'Zoom'd meet up' .. the new normal ! It has been a real pleasure to help you get … More
Lydia Klein The Trusted Agent

Excellent service

Thank you for a very professional, friendly and accommodating service. Questions were answered promptly, weekly updates were very helpful.

Reply from Maddisons Residential: Dear Lydia. Many thanks for these kind words - we put a lot of effort into improving our processes so to know that they are well received is fantastic. Thank you for taking the time to write in to us. Best wishes from us all at Maddisons!
Olivia Mundy The Trusted Agent

Amazing

Maddisons residential were absolutely fantastic from start to finish. I cannot praise them enough. From the day they came to value the property to the day of completion they were profession, friendly, enthusiastic and most importantly efficient. My chain seemed to have some hold ups along the way and without Maddisons I would have been in the dark and loosing patience, but Jane and Milly were constantly updating me and chasing the solicitors. They were worth every penny and I would not hesitate in using them again. A huge thank you to all at Maddisons who made selling my house less stressful and we’re a pleasure to work with.

Reply from Maddisons Residential: Wow Olivia! Thank you so so much for such a glowing review. We really do work tirelessly to make the process as smooth as possible for our fabulous sellers and buyers and it makes our hearts sing when we read this kind of feedback. Thank you a million times and wishing you all the very best from all of us at Team Maddisons!
Richard Hugh Google

I don't believe we could have found a better agent than Maddisons to handle the sale of our mother's house. Throughout Deborah and the team were fantastic with their advice and support. Maddisons have a real knowledge of the market and …

Reply from Maddisons Residential: Thank you so much Richard for your kind words and we are so pleased to have been involved with the sale of the house. Thank you for taking on board our suggestions on how to maximise the potential and interest! Wishing you all the very best and thank you again for entrusting us with the sale of your mothers house.
Michael Crow Google

We appointed Maddisons to sell our home after multiple recommendations from friends and could not have been more pleased with their services. Everything from the marketing of our home (incredible photos!); the viewings; and then managing …

Reply from Maddisons Residential: Hi Michael - it was an absolute pleasure and we were thrilled to help you achieve the sale and move into your new home. We hope you and Emily enjoy a very well deserved break over half term next week. Keep safe. We'll be sending out ideas … More
Jill Jefferies Google

Maddisons helped us sell our house in August last year - They were extremely professional from start to finish. We knew exactly what was going on from the beginning to the end! …

Reply from Maddisons Residential: Thank you Jill .. we absolutely value your support and the trust you place in us, as both sellers and landlords, and even more so as it passes to the next generation ! We hope to remain the trusted property advisers to the entire family for many years to come ...
Edoardo Selmi Google

We bought our property through Maddisons and were very happy with the service we received from beginning to the end. The entire team were personable and friendly when I called in or emailed. They always aimed to solve any queries or …

Reply from Maddisons Residential: Thank you so much Edoardo! You were lovely buyers to work with! We are delighted to hear that you felt we looked after you well. We look forward to working with you again in the future, but in the meanwhile wish you many happy years in the house! Very best wishes to you both, from all of us at Maddisons!
Ginny Whitelaw Google

Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle …

Reply from Maddisons Residential: Thank you so much Ginny for your fabulous review. Yourself and Simon are always so great to work with and we have loved helping you with your property journey. The way in which you embraced all of my recommendations for your beloved … More
Matt Walsh Google

From start to finish, Maddisons delivered an exemplary level of service on our recent house sale, providing a high level of expertise, along with honest opinions, and advice. Deborah, James, Milly, and the team kept us informed every step …

Reply from Maddisons Residential: Thank you so much Matt for such a lovely review of our your experience and our service. We really enjoyed working for you and are so pleased with the outcome. As you have mentioned, our Sales Progression Team are instrumental in keeping the … More

About Maddisons Residential

Maddisons Residential office

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/

Our team

Deborah Richards Managing Partner
James Richards Lettings Director
Milly Stedman Sales Progression Manager
Sinead McCurry Client Partner
Jane Lewis Sales Support Manager
Brea Office Manager
Lisa Lidgey Client Partner
Karen Galpin Sales Director
Muge Turner Client Partner
Lora Grogan Property Marketing Coordinator
Kate Girling Client Partner
Sasha Foot Property Marketing Coordinator

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network The Mayfair Office onthemarket rightmove Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

Awards

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