My experience with Maddisons has been very positive and I would wholeheartedly recommend them. They sold my parents lovely home which was hard for me however they guided me through every step and helped me through the process. Deborah gave me some great ideas how to present my parents home, Karen took amazing photos, Louize kept me up to date with the daily updates and Milly is a fabulous sales progression manager. They have a very professional team, they definitely know what they are doing and I am very happy that I instructed Maddisons. Thank you so much for being so kind. You found an excellent buyer and from their viewing until exchange/completion was all organised in a few weeks - just amazing! Highly recommended ! Thank you Deborah and your amazing team.
Maddisons were absolutely fantastic! Thank you so much to Deborah, Milly and all the team. We will certainly use again for the next sale.
The whole team at Maddisons work exceptionally hard for their clients. They offer a unique approach to estate agency based on genuinely caring about their vendors. Communication is one of the main advantages of working with Maddisons who will always let you know what they have done regarding selling your property, how viewings have gone and during the conveyancing process, communicate on your behalf with the conveyancing solicitors to push the sale through - dealing with sticking points with tenacity and professionalism. Highly recommended.
I have a rental for 3 years now with Maddisons and I have no words to describe how professional, excellent and amazing service I always have from them. As I always have rented for 20 years I live in England , I can say, that Maddisons are the best I have all this year's. Thank you to all the professional team at Maddisons Residential
I can honestly say Maddisons are a breathe of fresh air in this era of awful customer service - they are brilliant. They have a winning formula. Whilst it may be tempting to use less expensive means to sell property, their knowledge, passion and customer focus is a lesson to their competition. In a transaction that is complex emotionally as it is financially I wouldn't give my business to anyone else!
I have been renting through Maddisons for the last year and a half and have had nothing but exceptional service from everyone I have spoken with. James is who we have dealt with the most has always been professional, friendly and extremely responsive to any queries we have had. I would absolutely recommend going through these guys if you are renting, best service i've had from any local estate agency having rented locally for the past7 years. When we are in a position to buy we will absolutely be coming back to Maddisons to work with them on that as I feel they are all genuine, caring and extremely knowledgeable of the local area.
Really helpful with an over the phone valuation. Polite and took time out of their evening to discuss, all team friendly and professional on the phone.
Outstanding customer service from the very first phone call. Always quick to respond and genuinely lovely people and super friendly!
Maddisons handle the rental of my property and have been fantastic to work with from day one. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly and they are a very friendly team of people! Couldn’t recommend enough.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator