Deborah and the team provided a professional service throughout the sales process, and Deborah in particular kept everything on track when the Covid lockdown threatened to derail our sale. She stayed positive and focused throughout. Excellent service and happy to recommend.
Professional and responsive yet friendly and warm. Would highly recommend their services to any landlord. I'm a very happy customer!
Deborah, James and the whole Maddisons team are truly brilliant and are a pleasure to work with. They are always responsive, professional and truly go the extra-mile. I have recommended them many times and will continue to do so. Buying and selling houses is often a tricky business but team-Maddisons will make the process work as well as it possibly can.
James and the whole Maddisons team are truly professional, polite, kind and friendly. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly. Thank you James and Maddisons. I would thoroughly recommend him and his team at Maddisons.
It's a pleasure to work with Maddisons. They have been responsive and professional and they do go the extra-mile.
My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.
It is rare these days to find a firm which perfectly combines professionalism with friendliness and exceptionally high service standards - Maddisons embodies all these qualities. They managed the rental for me of a house in St Johns and dealt with everything, keeping me informed as needed. Highly recommended.
Excellent experience. Would 100% recommend. Kept up-to-date on proceedings regularly, very professional. Will certainly use again. Best estate agent in Tunbridge Wells by far.
Maddisons have a family approach to their clients and their service levels which is refreshing and unique in a market dominated by people who don't listen to you and generally just don't care. If you are a landlord or a tenant and wanting great service from people who do care and deliver when asked, I recommend Maddisons.
We bought our property through Maddisons and were very happy with the service we received from beginning to the end. The entire team were personable and friendly when I called in or emailed. They always aimed to solve any queries or questions I had efficiently and were often the reassuring voice I needed to hear. I would definitely work with Maddisons again and recommend them.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator
Associate Director