Excellent service. Knowledgeable, helpful, capable bunch of people with a can do attitude. Would use again without doubt!
I would not hesitate using Maddisons Residential again. From the initial meeting to the final sale they were a pleasure to deal with. With a team in place to support you during each phase it made communication easier and the responsive rate was impressive. Our sale process failed to proceed three times due to chains collapsing and whilst I was pulling my hair out, Deborah and the team remained calm; kept telling me to hold my nerve and reassured me along the way. As our sale was linked to our purchase of a new build I needed to ensure we did not miss our exchange deadline. But I shouldn’t have worried as I had the best team on my side and it all went through in the end. I was also reassured as the developer gave me some leeway as they remarked: “if Maddisons are your agent we know it’s all in hand”. Thanks again and the support from the whole team was greatly appreciated!
Maddisons don't just have a keen understanding of the current property market - they understand people too and what's important to them. That they listen is evident in every contact you have with them. They are great people to work with and we rate them and the results they get very highly.
Thank you for a very professional, friendly and accommodating service. Questions were answered promptly, weekly updates were very helpful.
Maddisons residential were absolutely fantastic from start to finish. I cannot praise them enough. From the day they came to value the property to the day of completion they were profession, friendly, enthusiastic and most importantly efficient. My chain seemed to have some hold ups along the way and without Maddisons I would have been in the dark and loosing patience, but Jane and Milly were constantly updating me and chasing the solicitors. They were worth every penny and I would not hesitate in using them again. A huge thank you to all at Maddisons who made selling my house less stressful and we’re a pleasure to work with.
Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!
The team at Maddisons were always very helpful and efficient. From day one I received a great service, I was kept up to date at all times, I was supported throughout the process and felt that my custom was valued. I wouldn’t hesitate to recommend Maddisons and would certainly use them again.
The whole team at Maddisons were incredibly helpful, honest and made the purchase of our home so much easier. As first time buyers, we were daunted and slightly clueless about the process but they were always happy and quick to answer our questions and Milly's weekly updates kept everything on track. I am so glad that they were our estate agents for our first purchase and I hope to work with them again in the future.
Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!
My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator
Associate Director