The staff at Maddisons responded to all aspects of the recent sale of our house in a friendly and professional manner. I wholeheartedly recommend them.
We recently purchased our new home from Maddisons and would have absolutely no hesitations in recommending them to anyone. James and Milly were excellent and kept us well informed throughout the whole process. The sale progressed quickly and every matter was dealt with professionally, promptly and effectively. Thank you Maddisons! All the best, James & Christine
We purchased through Maddisons, and found them to be polite and efficient throughout. Obviously they were advocating for their client (and are excellent at getting the best price much to our disappointment!), but were engaged throughout and very pleasant to work with. I would recommend Maddisons whether buying or selling.
From start to finish, Maddisons delivered an exemplary level of service on our recent house sale, providing a high level of expertise, along with honest opinions, and advice. Deborah, James, Milly, and the team kept us informed every step of the way, and most importantly kept the sale on track through to completion. I would not hesitate to use Maddisons again, or recommend their services to anyone seeking to sell their home, or buy for that matter. Thanks again! Matt & Alex
We would recommend Deborah and her team to everyone. They have just sold our home in Tunbridge Wells and from start to finish they have been proactive, efficient, professional and enthusiastic. Nothing was too much trouble and they communicated brilliantly not only to us but our buyer too. Without a shadow of a doubt the most efficient and communicative estate agents we have ever used. We are delighted. Thanks so much Deborah and the team for all your hard work.
Our experience at Maddisons was positive from the very initial evaluation meeting through to completion. We found the team to be responsive, knowledgeable and proactive. Their approach is to act as a partner throughout the sales process, providing honest advice and opinions, rather than saying what people want to hear. If you are selling or buying a property I would highly recommend working with Maddisons, they will always be my first call now.
I would highly recommend using Maddisons Resedential, when selling your house. They are so friendly and helpful. They have a sales progression team which is brilliant as you can contact them at any point to discuss how the move is going and they are always happy to help. I always felt valued and all queries were met with a quick response. I would happily use them again and it really is worth going with a team that are willing to go the extra mile to help you.
We recently both bought and sold a property using Maddisons so have experience on both sides of the transaction. They were great to deal with throughout being thoroughly professional with great communication. All the staff were super friendly and they held our hand every step of the way. Thanks Deborah, James and everyone at Maddisons!
Over the last 2.5 years we have sold our property, found rental accommodation and purchased through Maddisons. I cannot recommend them enough! As well as great communicators, they have the personal touch which is often missing in big chains. They have the client's interest at heart and have become our first point of call on anything house related. We look forward to inviting to our house warming!
I would not hesitate using Maddisons Residential again. From the initial meeting to the final sale they were a pleasure to deal with. With a team in place to support you during each phase it made communication easier and the responsive rate was impressive. Our sale process failed to proceed three times due to chains collapsing and whilst I was pulling my hair out, Deborah and the team remained calm; kept telling me to hold my nerve and reassured me along the way. As our sale was linked to our purchase of a new build I needed to ensure we did not miss our exchange deadline. But I shouldn’t have worried as I had the best team on my side and it all went through in the end. I was also reassured as the developer gave me some leeway as they remarked: “if Maddisons are your agent we know it’s all in hand”. Thanks again and the support from the whole team was greatly appreciated!
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator