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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Use Maddison’s ! Seriously . They are clearly far and away the best agents in the TW area . We had a very tricky house to sell . It was old , attached and had problems with the survey . We initially worked with one of the ‘traditional ‘ old agents in TW who were hopeless . After 9 months we switched to Maddison’s and couldn’t have been more impressed by the service we received . Although two transactions fell through due to the survey , they remained calm and attentive throughout and helped us come up with a plan that eventually allowed us to sell the house . Good people , super professional and without a trace of the complacency that you can find with other agents .

Reply from agent

Thank you so much for these incredibly kind words Ed. Yours was indeed an unusual sale, but we got there in the end and your buyers are just delighted with their new home. It was a pleasure working with you, discussing our strategy and options regularly and we are all so pleased we achieved the desired result. With very best wishes from all of us at Maddisons!

5.00 /5

Duncan and I prepared our house for sale in advance of hitting the market, Maddisons understood our house and to whom it might appeal. Their presentation in photo, description and video form showed our home at its very best. Maddisons knowledge of the market and experience of handling potential buyers, serious or otherwise, came through. When our chain broke James took quick and effective control getting us back on track with a new buyer within days. We can now understand why Maddisons are such a popular agent in Tunbridge Wells.

Reply from agent

Thank you so very much Kay for these kind words. We thoroughly enjoyed working with you both and are so delighted that everything went smoothly (in the end!). We are also delighted to hear that you felt well looked after and that we managed the process well. With all the very very best for the future!

5.00 /5

Excellent agent with outstanding attention to detail and professional advice. Being entirely new to renting out my property, James and Simon at Maddisons gave excellent guidance and were always at the end of a call or email. A first-rate service all round.

Reply from agent

Thank you for your kind words Nathan .. it is a pleasure working with you and we are delighted to be looking after your property for you.

5.00 /5
11.05.2022
Excellent and professional agents

We would highly recommend Maddisons for letting and managing your property. Efficient, friendly and professional. Makes letting easy. Thank you to James and his team.

Reply from agent

Thank you so much for your kind words! We strive to be efficient, friendly and professional so we are delighted you were happy with the service you received! Many thanks from James and all of the Maddisons team.

5.00 /5

I can’t recommend Deborah and the whole team at Maddisons highly enough. They are always on hand with information, help and advice. Fantastic communication so you always know how your buy/sell is progressing and answer any questions regardless of how big or small. The best estate agents I have ever had the pleasure of dealing with.

Reply from agent

Thank you so much for taking the time to write this lovely review Caroline. We are so happy to hear you were pleased with the service received. We strive to communicate well with our sellers and buyers and it is so rewarding to know our hard work is recognised and appreciated! With many thanks again and very best wishes from us all.

5.00 /5

Personal and attentive service, they sucessfully shepherded us through a difficult completion day. Very grateful to all.

Reply from agent

Dear Ian, and what a day it was! Delighted we we were able to help in some way. Wishing you both every happiness in your new and very beautiful home! It was a pleasure to work with you both. Best wishes from us all at Maddisons.

5.00 /5

We bought and sold through Maddisons and they were fantastic. I would recommend them to everyone. Knowledgeable, responsive, proactive and friendly. They were quite simply the best agent I have ever dealt with. If you are looking for an agent look no further.

Reply from agent

Thank you so much Laura - your words are so kind and we are delighted you are happy with the service you received as both a seller and a buyer! We are so pleased with the outcome and wish you every happiness in your new and fabulous home!

5.00 /5

Very pleased to have hired Maddisons as our agent for our recent sale. Their advice throughout was professional and helpful and it's nice to have made friends with them along the way. Recommended.

Reply from agent

Thank you so much Mike for these kind words. We really enjoyed working with you both and wish you every happiness in this new chapter. Stay in touch with us wont you! Thank you again and very best wishes to you all.

5.00 /5

Maddison’s were excellent. Even as a buyer, it seemed they went out of their way to make the process as smooth as possible. Hats off to Millie, Deborah and the whole team.

Reply from agent

Thank you so much Roscoe! We really enjoyed working for you both and are pleased to hear you felt the process was a positive one. Wishing you both all the very best in your lovely new home!

5.00 /5

An excellent service all round from the initial viewing all the way through through to completion

Reply from agent

Hi Paul, thank you so much for taking the time to review your experience with Maddisons and we are really happy to hear you found our service to be excellent. With very best wishes and many thanks again!

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display