Simon at Maddison's is professional, knowledgeable and has helped me from start to finish get into my rental property. It ran through seamlessly and when I went in to the branch to sign papers, I found all the staff very friendly and welcoming. I cannot recommend Maddison's and Simon enough.
I would thoroughly recommend Maddisons as a letting agent. We rented a family property and the service and communication has been professional, efficient and prompt thoughout. This has also included rectifying the odd issue that has occurred during our tenancy swiftly using professional tradesmen.
We all know that buying or selling a property can potentially be a major ordeal and take stress levels up to the skies. The team at Maddisons Residential made the process of selling my mother's house (in Tunbridge Wells) clear, simple and as pain free as possible, guiding us on each step of the way with their expert knowledge and advice. As we went through the different phases of the selling process, we had the privilege of interacting with a big team at Maddisons. We would like to thank Deborah, Jane, Milly, Louise, Tina, Lisa, and Vicky and others for their professionalism, kindness, sensitivity and patience with us throughout. The team anticipated potential bumps in the road and took prompt action, keeping us informed and involved at all times. They made us feel like we were in very good hands. We are very grateful to the Maddisons Residential team for all they have done. Our family will probably be selling another property soon and we have already contacted Deborah to let her know that we will soon need their help again. A big thank you to the team at Maddisons Residential. You were simply outstanding and deserving of a 5-star rating. Alistair Farquharson
We all know that buying or selling a property can potentially be a major ordeal and take stress levels up to the skies. The team at Maddisons Residential made the process of selling my mother's house (in Tunbridge Wells) clear, simple and as pain free as possible, guiding us on every step of the way, with their expert knowledge and advice. As we went through the different phases of the selling process, we had the privilege of interacting with a big team at Maddisons, who always made us feel like we were in very good hands. We would like to thank: Deborah, Jane, Milly, Louise, Tina, Lisa, and Vicky and others for their professionalism, kindness, sensitivity and patience with us throughout. The team anticipated potential bumps in the road and took prompt action, keeping us informed and involved at all times. We are very grateful to the Maddisons Residential team for all they have done. Our family will probably be selling another property soon and we have already contacted Deborah to let her know that we will soon need their help again. A big thank you to the team at Maddisons Residential. You were simply outstanding and deserving of a 5-star rating.
Following the speedy and efficient sale of the house, I can’t thank Maddisons enough for all the fabulous input from every member of the team – from Deborah through to Simon, Lisa, Louize, Jane, Milly, Emma - absolutely everyone I’ve dealt with has been amazing. It completely changed all my previous experience of the stress of our selling – thank you – I will be back at the first opportunity. I have been singing Maddisons praises to everyone who stand still long enough I literally can’t thank you enough for all the fabulous input from every member of the Maddisons team – from you through to Simon, Lisa, Louize, Jane, Milly – absolutely everyone I’ve dealt with has been amazing. I have been singing Maddisons praises to everyone who stand still long enough
I would not normally leave 5 star reviews but it's difficult to find fault with the team at Maddisions. The. response time to the initial enquiry was outstanding and for me showed a local company who wanted your business and played to their strengths Vs national estate agent brands , whose structure is to contact you via a centralised appointment booking team 24hrs + later. The suggested going to market strategy was clear and marketed the property immediately rather than suggestions of testing the water that other agents presented and the subsequent presentation of the property video tour were excellent. Advice on how to dress the house , organising block viewings all happened seamlessly . At some key points of the sale progression negotiation. between buyer and seller was guided expertly and to top it off a lovely team of people to deal with. Thanks for the help and in this case local seems best!
The whole team at Maddisons made selling our family home as smooth as possible. They were excellent at giving feedback, liaising with the buyers and achieved a great price. We have no hesitation in recommending them.
I have no hesitation in recommending Maddisons Residential and would, without doubt, use them again in the future. Nothing was too much trouble and the whole team were such a pleasure to deal with. I’ve honestly not come across letting …
We recently used Maddisons to buy our house. They were extremely accommodating. Making time over the Christmas period to show us the house. Always replied promptly to any call. Kept us updated on a weekly basis to progress of purchase. We …
We had exceptional service and support throughout our rental experience with James and the team at Maddisons. Our process was slightly different as we were looking to rent a house whilst …
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator