18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
A selection of reviews, highest rated first. Not every review may be shown.
Lovely team. Pleasure to deal with.
We recently rented a property though Maddisons, and were impressed with the speed with which they responded to queries, and their professional and friendly service. Would recommend.
We worked with Maddisons on a recent house purchase, where they represented the vendors. A broken chain put both us and the sellers in a sticky situation and Maddisons went above and beyond to help us all figure out a solution. We were new to the area and it was a great relief to have such assistance.
Maddison's have been nothing but professional. The staff are always keen to help and it is an excellent estate agent. I have been kept up-to-date at all times. Very happy customer.
We recently relocated to England and embarked on the daunting task of finding a suitable home for our family. After weeks of tirelessly reaching out to various letting agents, Maddisons stood out as one of the few who responded promptly and professionally to our inquiries. From the moment we engaged with Maddisons, it was evident that they were committed to helping us find the right property. Despite encountering several hurdles along the way, James and Caroline from Maddisons displayed remarkable dedication and competence in navigating through every challenge. Their proactive approach and unwavering support were truly commendable. James and Caroline went above and beyond to ensure that our needs were met and our concerns addressed. Their expertise and attention to detail instilled confidence in us throughout the entire process. Thanks to Maddisons' exceptional service, we were able to secure a suitable home for our family.
Maddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, and they provided valuable insights about the neighborhoods. Throughout the application and checking-in stages, the team has demonstrated professionalism and made the entire process hassle-free. We really appreciated their commitment to address our concerns till the very end of our moving in to the new property. It has been a pleasure liasing with Maddisons Residential and we definitely recommend them.
Having met with three possible estate agents to sell my late mother’s property from the very onset Maddison’s were head and shoulders above its rivals. At a highly emotive time for the family the sensitive professionalism shown by all at Maddison’s was truly appreciated. From the very first introductory visit we knew Mum’s property was in the best hands and we were not wrong. Accurate valuation, tick. Personal touches, tick. Outstanding communication throughout, tick. Excellent advice, tick. Seamless transaction, tick. Ultimately a successful sale of a much loved family home, tick. Quite simply it’s hard to think of how Maddison’s could be bettered. Eternally grateful to all involved.
Lovely team. Pleasure to deal with.
Following the speedy and efficient sale of the house, I can’t thank Maddisons enough for all the fabulous input from every member of the team – from Deborah through to Simon, Lisa, Louize, Jane, Milly, Emma - absolutely everyone I’ve dealt …
The team at Maddisons have consistently delivered an outstanding service during all of my interactions with them. Estate agents should take a leaf from their book and I can't thank James enough for his partnership throughout our search …
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Deborah Richards
Managing Partner
James Richards
Lettings Director
Milly Stedman
Sales Progression Manager
Sinead McCurry
Client Partner
Jane Lewis
Sales Support Manager
Brea
Office Manager
Lisa Lidgey
Client Partner
Karen Galpin
Sales Director
Muge Turner
Client Partner
Lora Grogan
Property Marketing Coordinator
Kate Girling
Client Partner
Sasha Foot
Property Marketing Coordinator
