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Maddisons Residential

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

Featured Claimed branch
5.0 400 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Emily Kitchin Google

A brilliant experience with Maddisons - Caroline has been a pleasure to deal with, incredibly helpful and quick to respond, and has gone above and beyond when it came to re-letting my flat, organising everything and generally being very …

Reply from Maddisons Residential: Thank you very much Emily for your kind review. So lovely to read you are so happy with the service you have received from Maddisons, it has been a pleasure to help secure new tenants for your property in London and prepare your flat for their arrival!
Nigel Barton Google

I would have no hesitation in thoroughly recommending Maddisons Residential. I did not consider any other Agent in TW, when I first began to explore putting my apartment for sale in November with a January launch date in my mind. Within …

Reply from Maddisons Residential: Wow Nigel - what can we say other than THANK YOU so much for taking the time to write such a glowing testimonial. It was such a pleasure working for you and we are so pleased to hear you were happy with our efforts. There were bumps in the … More
Stephen Wass Google

Maddison’s has excelled throughout our house selling process, from the prompt response to our property valuation request, the excellent advice on how to set out the house for potential buyer visits, the production of a professional video …

Reply from Maddisons Residential: Steven - thank you so very much for this glowing review of our service. It really does mean a lot to us all to know that our efforts are appreciated and that our clients are delighted with the service they have received. Wishing you all the very very best and thank you so much again!
Tamara Bundell Google

This is my third experience of working with Maddisons Residential and they are consistently efficient and professional. More than this, they bring a friendly personal approach to their work. Deborah's knowledge of the market is exceptional …

Reply from Maddisons Residential: Thank you so much for these kind words - we love working with you and are so pleased that we have had another successful outcome! Genuienly though, thank you so much for taking the time to review us - it really does mean a lot to the team to know their hard work is appreciated! With very best wishes as ever from us all!
Paul Beard Google

We would like thank Deborah and team for their perseverance in obtaining a sale for our house and their professionalism throughout; showing prospective purchasers over the property, identifying the best possible deal and updating us …

Reply from Maddisons Residential: Thank you so much for this Paul! Yours was a more complicated sale but we got there in the end! We were genuinely delighted to have matched the right buyers to your (now old!) home. You are absolutely right that we always want to secure the … More
Ankit Mishra Google

I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is extremely diligent and wonderful person to …

Reply from Maddisons Residential: Dear Ankit Jane wanted to reply directly to your very kind words - please see the below from Jane and thank you so very much from all of the team! … More
Graham Small Google

We recently sold our home in Southborough, Tunbridge Wells through Maddisons Residential. A close friend used Maddisons a couple of years ago and recommended them to us. From first point of contact and initial review to value our property …

Reply from Maddisons Residential: Thank you so much for this wonderful review - we are so pleased to hear you were happy with the service we provided. We are indeed a great team but it is wonderful when that is seen and appreciated by our clients. It was a pleasure to work for you! Thank you so much again.
Stephen Wass The Trusted Agent

Great service...

Maddison’s has excelled throughout our house selling process, from the prompt response to our property valuation request, the excellent advice on how to set out the house for potential buyer visits, the production of a professional video walk through, the knowledgeable and enthusiastic representatives who hosted the visits, the guidance and support through the offer process, to the follow through and weekly updates post the offer acceptance. Our initial impression that they offered a service that was different and superior to the other agencies we approached has proved to be the case. We are convinced that Maddisons have been the right choice for our property sale, and that they have consistently represented good value for money. Happy to recommend!

Marcella Callow The Trusted Agent

Excellent Service

Jane, Karen and the whole team at Maddisons ran my sale like clockwork. From start to end, it couldn’t have been more efficient. Timely weekly updates from Jane, honest responses to questions, very personable to deal with and got the job done. Really delighted with the whole service from start to end. Very professional with a large human touch. Thank you to the whole team.

Reply from Maddisons Residential: Dear Marcella, thank you so much for these kind words! Jane and Karen and the rest of the team will be so delighted to hear this. We always strive for efficiency and honesty, so to hear we have done a good job on these fronts is a delight! Wishing you all the very very best for the future in your new home. Best wishes from us all at Maddisons
NIGEL BARTON The Trusted Agent

The Best Residential Estate Agent in Tunbridge Wells Kent !!

I would have no hesitation in thoroughly recommending Maddisons Residential. I did not consider any other Agent in TW, when I first began to explore putting my apartment for sale in November with a January launch date in my mind. Within hours of my visit to their Pantiles Office, I was contacted by a Director, who made an appointment for her visit the next day. Another Director visited the day after with suggestions on decluttering (!!) and how to prepare for the photo/video shoot, which was arranged during this visit for a few weeks away in early December. The photo/video shoot was painless and in fact I quite enjoyed it. Launch took place on 2 January, offers were made after the first weekend and another Director was involved in discussing with me the offers made and my responses, making me feel in very capable hands. One the agreement for sale had been agreed by me and my Buyer, the Sales Progression team are the primary point of contact. The two person team are fantastic and provided weekly updates of how the chain was growing in both directions (!!) and when it was necessary in the later stages, worked with my solicitor and other Agents to find out the real story behind NO PROGRESS somewhere in the lower and upper chains. When difficult decisions needed to be made about withdrawing or setting explicit fair deadlines for other parties to meet, a Director was always involved. Again making me feel very comfortable receiving their balanced professional experience, presented to me for discussion with a simple decision for me then to make. In the end I had to make the decision to move my furniture out into storage before a contract of sale was signed, but I was comfortable doing it and it gave me the flexibility to now be a cash buyer for a newbuild, as my purchase chain then collapsed on the date of sale contract exchange (( THANK YOU Maddisons team and wishing you continued success in the future with your highly “differentiated” service for discerning clients; involving high quality sales preparation, a five star pro-active marketing launch and probably the most important aspect for a Seller, as it goes on the longest, the “Sales Progression” function (the tireless grind to keep on top of the real facts behind the inevitable slow progress of other parties and their professional advisers !!

About Maddisons Residential

Maddisons Residential office

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Website: http://www.maddisonsresidential.co.uk/

Our team

Deborah Richards Managing Partner
James Richards Lettings Director
Milly Stedman Sales Progression Manager
Sinead McCurry Client Partner
Jane Lewis Sales Support Manager
Brea Office Manager
Lisa Lidgey Client Partner
Karen Galpin Sales Director
Muge Turner Client Partner
Lora Grogan Property Marketing Coordinator
Kate Girling Client Partner
Sasha Foot Property Marketing Coordinator

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network The Mayfair Office onthemarket rightmove Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display

Awards

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