We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The property I rent is managed by Maddisons Residential. They provide an excellent service to both me and the landlord. Nothing is too much for James and in the two years I have been renting from them I could not fault their service. I would certainly let my property via them.

Reply from agent

Thank you for your kind words, Ian .. we'd be equally thrilled to look after you as an owner of a rental property as we are as a resident of one.

5.00 /5
Reply from agent

Thank you so much for this Russell! Delighted to hear you felt our service is 5 star worthy! Very best wishes.

5.00 /5

I have had feet in both camps with Maddison’s as a seller and a landlord have found them thoroughly professional realistic and very helpful they are in my opinion the best estate agents in Tunbridge Wells

Reply from agent

Thank you, Bill ... we are hugely appreciative of your kind words and shall continue to work hard so that your positioning of us is maintained!

5.00 /5

Sold my property through Maddisons - always found Deborah, James and the team professional and easy to work with.

Reply from agent

Thank you Will .. we wish you and the family great happiness in the new house.

5.00 /5

Maddisons and residential have been a great asset to me for the management of my property. Caroline and James have a huge amount of knowledge and lots of great contacts in and around Tunbridge wells, which makes any work or checks that need to be completed easy and quick. They are very quick to reply to any of my questions and have a very personal feel when speaking with them. I'd highly recommend them as a company to use.

Reply from agent

Thank you, Pippa .. your kind words are really appreciated. We're delighted to have the flexibility to be of help to you, appreciating how difficult it is for you being abroad and a very different time zone.

5.00 /5

Lovely team. Pleasure to deal with.

Reply from agent

Thank you for your kind words, Marco! We pride ourselves on delivering exceptional customer service and are glad to hear that you had a good experience. Wishing you all the very best in your new home.

5.00 /5

Maddison's have been nothing but professional. The staff are always keen to help and it is an excellent estate agent. I have been kept up-to-date at all times. Very happy customer.

Reply from agent

We're delighted that you are a 'very happy customer', Catherine and thank you for your kind words which make us equally happy!

5.00 /5

We recently rented a property though Maddisons, and were impressed with the speed with which they responded to queries, and their professional and friendly service. Would recommend.

Reply from agent

Thank you for your kind words, Annabel, and we were delighted to help you secure you your beautiful home.

5.00 /5

We worked with Maddisons on a recent house purchase, where they represented the vendors. A broken chain put both us and the sellers in a sticky situation and Maddisons went above and beyond to help us all figure out a solution. We were new to the area and it was a great relief to have such assistance.

Reply from agent

Thank you Michael for your kind words. We were so pleased to be able to help navigate this difficult situation and find a solution. We wish you all the very best in your new home.

5.00 /5

We recently relocated to England and embarked on the daunting task of finding a suitable home for our family. After weeks of tirelessly reaching out to various letting agents, Maddisons stood out as one of the few who responded promptly and professionally to our inquiries. From the moment we engaged with Maddisons, it was evident that they were committed to helping us find the right property. Despite encountering several hurdles along the way, James and Caroline from Maddisons displayed remarkable dedication and competence in navigating through every challenge. Their proactive approach and unwavering support were truly commendable. James and Caroline went above and beyond to ensure that our needs were met and our concerns addressed. Their expertise and attention to detail instilled confidence in us throughout the entire process. Thanks to Maddisons' exceptional service, we were able to secure a suitable home for our family.

Reply from agent

Thank you Kirsten for your wonderful words .. we were delighted to have helped you at the outset and look forward to helping you and the family settle into your new life in the UK as the next few months pass ..

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Ed Macfarlane

Associate Director

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display