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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I would use Maddisons every time I want to buy or sell a property in the Tunbridge Wells area. First and foremost, they gave me more time and professionalism than other agents have ever done, so that even when things were going awry (as they often do!) I felt safe knowing that they would always handle things with honesty and experience.

Reply from agent

Thank you Shelly .. as you say, the sale/purchase of many properties comes across it's difficulties at times but we're delighted that you felt safe, knowing that we were working hard to overcome these. We hope that you have a wonderful 2024 in your new home ..

5.00 /5

Selling your parents house after being granted probate is never going to be easy but I felt the Maddisons team went over and above to make the whole process manageable. Everyone I dealt with was both sympathetic and professional throughout so I thank you all on a job well done. From the staging of a dated bungalow to the feedback from viewings, everything was done promptly and respectfully. I will be back when I finish renovating my current house. Thank you.

Reply from agent

Thank you Carl for your kind words and we look forward to working with you again in the future when your current house is finished.

5.00 /5

Maddisons and residential have been a great asset to me for the management of my property. Caroline and James have a huge amount of knowledge and lots of great contacts in and around Tunbridge wells, which makes any work or checks that need to be completed easy and quick. They are very quick to reply to any of my questions and have a very personal feel when speaking with them. I'd highly recommend them as a company to use.

Reply from agent

Thank you, Pippa .. your kind words are really appreciated. We're delighted to have the flexibility to be of help to you, appreciating how difficult it is for you being abroad and a very different time zone.

5.00 /5

Maddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, and they provided valuable insights about the neighborhoods. Throughout the application and checking-in stages, the team has demonstrated professionalism and made the entire process hassle-free. We really appreciated their commitment to address our concerns till the very end of our moving in to the new property. It has been a pleasure liasing with Maddison Residential and we definitely recommend them.

Reply from agent

Krish, I am very sorry for the delay in responding to your lovely review. Thank you very much for taking the time! It was a real pleasure to help you with your decision to move to Tunbridge Wells, and assist you throughout the process. I have been so pleased to hear from Megan that you are happy in your new home!

5.00 /5
23.04.2024
Flat 1, 9 Meadow Hill Road

Maddison’s were quite simply superb. From the day the offer was accepted to the day of completion Maddison’s were attentive, insightful and leveraged an experienced team to provide seamless support to the entire chain where, they exceeded expectations at every stage. Thank you.

5.00 /5

We recently relocated to England and embarked on the daunting task of finding a suitable home for our family. After weeks of tirelessly reaching out to various letting agents, Maddisons stood out as one of the few who responded promptly and professionally to our inquiries. From the moment we engaged with Maddisons, it was evident that they were committed to helping us find the right property. Despite encountering several hurdles along the way, James and Caroline from Maddisons displayed remarkable dedication and competence in navigating through every challenge. Their proactive approach and unwavering support were truly commendable. James and Caroline went above and beyond to ensure that our needs were met and our concerns addressed. Their expertise and attention to detail instilled confidence in us throughout the entire process. Thanks to Maddisons' exceptional service, we were able to secure a suitable home for our family.

Reply from agent

Thank you Kirsten for your wonderful words .. we were delighted to have helped you at the outset and look forward to helping you and the family settle into your new life in the UK as the next few months pass. It was a true pleasure working with you - please do stay in touch!

5.00 /5

We have recently retained Maddisons to sell our property in Tunbridge Wells and were delighted with the manner in which they dealt with the matter. They provided very sound advice as to the correct selling price which ensured the property attracted potential purchasers. They also have an excellent support team that keep you regularly updated so that there is no need to 'chase'. I can thoroughly recommend them .

Reply from agent

Thank you Timothy for your extremely kind words. We are delighted that you found our approach so helpful and we look forward to working with you in the future.

5.00 /5

I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!

Reply from agent

Dear Ankit Jane wanted to reply directly to your very kind words - please see the below from Jane and thank you so very much from all of the team! Thank you so much for your positive review relating to your property purchase with Maddisons Residential. I was happy to assist you with the sales progression, to advise on the sales process and to update you on the legal progress of your chain. You were both a delight to deal with, keeping calm and measured in often very stressful circumstances! I hope you both will be very happy in your new home. With very best wishes from Jane.

5.00 /5

Had the pleasure of renting through Maddisons and they have easily been the most efficient and professional estate agent I have ever used. Caroline has made the whole moving process super easy and maintained constant support all the way through. Very reliable with communication and extremely friendly. Couldn't recommend them more highly.

Reply from agent

Thank you Nathan! I very much appreciate you taking the time to leave such a lovely review. It has been a pleasure helping you with your move and I am glad you are so happy in your new home.

5.00 /5
14.04.2024
Absolute pleasure working with Maddisons (esp Jane Lewis)

I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is an extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display