Fabulous service

Karen and the team at Maddisons have been truly amazing since the very first meeting, they really stand apart from the other agents out there. They have been so helpful and supportive all the way throughout the sale process, are super responsive to queries and kept things moving along. I honestly can't recommend them enough.

Great service...

Maddison’s has excelled throughout our house selling process, from the prompt response to our property valuation request, the excellent advice on how to set out the house for potential buyer visits, the production of a professional video walk through, the knowledgeable and enthusiastic representatives who hosted the visits, the guidance and support through the offer process, to the follow through and weekly updates post the offer acceptance. Our initial impression that they offered a service that was different and superior to the other agencies we approached has proved to be the case. We are convinced that Maddisons have been the right choice for our property sale, and that they have consistently represented good value for money. Happy to recommend!

Excellent Service

Jane, Karen and the whole team at Maddisons ran my sale like clockwork. From start to end, it couldn’t have been more efficient. Timely weekly updates from Jane, honest responses to questions, very personable to deal with and got the job done. Really delighted with the whole service from start to end. Very professional with a large human touch. Thank you to the whole team.

The Best Residential Estate Agent in Tunbridge Wells Kent !!

I would have no hesitation in thoroughly recommending Maddisons Residential. I did not consider any other Agent in TW, when I first began to explore putting my apartment for sale in November with a January launch date in my mind. Within hours of my visit to their Pantiles Office, I was contacted by a Director, who made an appointment for her visit the next day. Another Director visited the day after with suggestions on decluttering (!!) and how to prepare for the photo/video shoot, which was arranged during this visit for a few weeks away in early December. The photo/video shoot was painless and in fact I quite enjoyed it. Launch took place on 2 January, offers were made after the first weekend and another Director was involved in discussing with me the offers made and my responses, making me feel in very capable hands. One the agreement for sale had been agreed by me and my Buyer, the Sales Progression team are the primary point of contact. The two person team are fantastic and provided weekly updates of how the chain was growing in both directions (!!) and when it was necessary in the later stages, worked with my solicitor and other Agents to find out the real story behind NO PROGRESS somewhere in the lower and upper chains. When difficult decisions needed to be made about withdrawing or setting explicit fair deadlines for other parties to meet, a Director was always involved. Again making me feel very comfortable receiving their balanced professional experience, presented to me for discussion with a simple decision for me then to make. In the end I had to make the decision to move my furniture out into storage before a contract of sale was signed, but I was comfortable doing it and it gave me the flexibility to now be a cash buyer for a newbuild, as my purchase chain then collapsed on the date of sale contract exchange (( THANK YOU Maddisons team and wishing you continued success in the future with your highly “differentiated” service for discerning clients; involving high quality sales preparation, a five star pro-active marketing launch and probably the most important aspect for a Seller, as it goes on the longest, the “Sales Progression” function (the tireless grind to keep on top of the real facts behind the inevitable slow progress of other parties and their professional advisers !!

Maddison’s Estate Agents

An excellent experience with Maddison’s , very professional staff, totally approachable, would definitely recommend.

Mission Completed - Thank you Maddisons

I recently sold my house in Tunbridge Wells and I couldn’t recommend Maddisons Residential more highly. The team’s endless enthusiasm and reassuring support was a true tonic during the challenges and emotions of selling a home. Thank you Maddisons! You are all super stars!

The whole team at Maddisons did a fantastic job of handling all the various needs for our recent property sale. Great to deal with, responding quickly to any queries from either myself or my wife, ensuring a smooth transaction. I felt they went above and beyond with the listing detail, which I believe reflected the sale price that we received. A++

Quite simply exceptional! James helped me find my wonderful apartment and manages it on behalf of the owner. Always responsive, helpful and considerate. Best property agent I have ever dealt with

Absolutely brilliant - fast, professional and extremely helpful. My partner and I rented our first flat through Maddisons, who were patient, upfront and helpful throughout the entire process. They gave me ample time and space during the viewing, were excellent communicators throughout the process and got us moved in within 9 days of registering interest. Their service does not stop on completion, their aftercare has been great too, dealing with any request without delay. I cannot fault them, and would give a special thanks to James, who has been so, so helpful throughout. Thanks guys!

Selling your home is an enormous decision along with which estate agent to entrust with the sale. Following our initial meeting with Deborah and Karen we had no hesitation in appointing Maddisons which transpired as being one of our best decisions in 2023. From launch to completion we enjoyed a first class, caring and totally professional service. Deborah's amazing team kept us informed and involved throughout the relatively short stress free process. We will always remain internally grateful for the 5 star treatment we enjoyed from all of the team involved in our sale......thank you from us both.