Maddisons are a highly professional organisation in their field, who offer a good service with friendly staff
My experience with Maddisons has been very positive and I would wholeheartedly recommend them. They sold my parents lovely home which was hard for me however they guided me through every step and helped me through the process. Deborah gave me some great ideas how to present my parents home, Karen took amazing photos, Louize kept me up to date with the daily updates and Milly is a fabulous sales progression manager. They have a very professional team, they definitely know what they are doing and I am very happy that I instructed Maddisons. Thank you so much for being so kind. You found an excellent buyer and from their viewing until exchange/completion was all organised in a few weeks - just amazing! Highly recommended ! Thank you Deborah and your amazing team.
Very pleased to have hired Maddisons as our agent for our recent sale. Their advice throughout was professional and helpful and it's nice to have made friends with them along the way. Recommended.
The whole team at Maddisons work exceptionally hard for their clients. They offer a unique approach to estate agency based on genuinely caring about their vendors. Communication is one of the main advantages of working with Maddisons who will always let you know what they have done regarding selling your property, how viewings have gone and during the conveyancing process, communicate on your behalf with the conveyancing solicitors to push the sale through - dealing with sticking points with tenacity and professionalism. Highly recommended.
Our experience at Maddisons was positive from the very initial evaluation meeting through to completion. We found the team to be responsive, knowledgeable and proactive. Their approach is to act as a partner throughout the sales process, providing honest advice and opinions, rather than saying what people want to hear. If you are selling or buying a property I would highly recommend working with Maddisons, they will always be my first call now.
We appointed Maddisons to sell our home after multiple recommendations from friends and could not have been more pleased with their services. Everything from the marketing of our home (incredible photos!); the viewings; and then managing what proved to a complex sale was really first rate and dealt with so well by James, Deborah and the team. We received excellent advice throughout and nothing was ever too much trouble for them. Having used a number of agents selling our property in London, and having purchased two properties in the Tunbridge Wells area - we can confirm that none come even remotely close to the quality of service provided by Maddisons.
Maddisons have a family approach to their clients and their service levels which is refreshing and unique in a market dominated by people who don't listen to you and generally just don't care. If you are a landlord or a tenant and wanting great service from people who do care and deliver when asked, I recommend Maddisons.
We bought and sold through Maddisons and they were fantastic. I would recommend them to everyone. Knowledgeable, responsive, proactive and friendly. They were quite simply the best agent I have ever dealt with. If you are looking for an agent look no further.
Maddisons were absolutely fantastic! Thank you so much to Deborah, Milly and all the team. We will certainly use again for the next sale.
We would recommend Deborah and her team to everyone. They have just sold our home in Tunbridge Wells and from start to finish they have been proactive, efficient, professional and enthusiastic. Nothing was too much trouble and they communicated brilliantly not only to us but our buyer too. Without a shadow of a doubt the most efficient and communicative estate agents we have ever used. We are delighted. Thanks so much Deborah and the team for all your hard work.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator