We recently bought a property through Maddisons. All involved were clear and detailed in their communication. The weekly updates were useful, even during slow periods, as they made us feel that there were still people working away in the background. We would recommend Maddisons to buyers and sellers alike.
Reply from Maddisons Residential: Thank you so much for your kind words and for the five star review! We're thrilled to hear you valued the clarity and detail in our communication as well as the weekly updates. It's wonderful to know the processes we have worked hard to put in place work well and needless to say we'd be delighted to work for any of your friends or family with any future property needs! Wishing you all the very best.
Simply put, a great agent that offers a quality service. I would highly recommend them when buying or selling a property. Thank you to Deborah, James and the whole team.
Reply from Maddisons Residential: Thank you so much for this review Dale! We are thrilled to hear you appreciated our service - quality service is something we absolutely strive for and it is so lovely to hear when we have suceeded! Thank you again and wishing you all the very best.
Had the best experience with Maddisons estate agents.
From the initial contact with Deborah, all the way through to the lovely calm Milly who dealt with my actual sale.
The photos and videos they take really are way better than other estate agents.
My sale was complicated and in a long tricky chain. They negotiated the many ups and downs and were always calm and professional. I would totally recommend selling with this company.
Reply from Maddisons Residential: Thank you so much for this amazing review and for acknowledging the hard work of our team, especially Deborah and Milly. We're thrilled to have provided stellar service and guidance through what was indeed a tricky sale! It was a pleasure to work for you and we are truly grateful for your kind words. With very best wishes for the future!
Had the best experience with Maddisons estate agents.
From the initial contact with Deborah, all the way through to the lovely calm Milly who dealt with my actual sale.
The photos and videos they take really are way better than other estate agents.
My sale was complicated and in a long tricky chain. They negotiated the many ups and downs and were always calm and professional. I would totally recommend selling with this company.
Maddison’s provided an exceptional service selling our home in Tunbridge Wells. Great communication, and a lovely team; achieving a sale price over the guide price. We wouldn’t hesitate to recommend Maddison’s as a top end agent who you can trust.
Reply from Maddisons Residential: Hi Sophie, thank you so much for these super kind words and for choosing Maddisons. We were so happy for you with the outcome of your sale and are always delighted to hear when our sellers are too! Knowing that you are happy to recommend us is praise indeed. With many thanks and very best wishes for the future!
Me and my partner were very pleased with the entire process of purchasing our first home with Maddison’s. Jane, Karen and Milly were extremely helpful and informative throughout the process. Communication was excellent and they were always reachable. When our cleaners didn’t show up on moving day they even managed to source us an excellent service at the last minute.
Reply from Maddisons Residential: Thank you Ashwin for taking the time to leave such a lovely review. We're thrilled to have been part of your first home purchase journey. Your kind words about Jane, Karen and Milly as well as our commitment to service really do mean a lot to us as we work hard to ensure everyone is well looked after during the property buying and selling process. We hope you are every happy in you new home!
Thank you so much to the whole team at Maddison's for helping us sell our family home. The whole team are professional, approachable and gave us complete confidence that we had chosen the right agent. If we ever chose to sell again we wouldn’t hesitate to instruct Maddison's. A special thank you to Deborah who went above and beyond and took control of the whole chain and got us all to completion.
Reply from Maddisons Residential: Thank you so much for your kind words and for the trust you placed in Maddisons. It's been an absolute pleasure working with you on the sale of your property and Deborah and the entire team are thrilled to learn you were happy with the service we provided. Wishing you all the very best for the future and needless to say, we'd be delighted to work for you again. Best wishes from us all.
From start to finish Maddisons have been completely brilliant. Their attention to detail, their care with photos, great viewings feedback and wonderful chain management. They were calm, honest and clear all the way through. We had a complex 9 property chain and Maddisons were the voice of reason throughout. So professional, friendly and helpful. Highly recommend.
Reply from Maddisons Residential: Thank you so much Jason for taking the time to leave this testimonial. It was a pleasure to represent your sale and we were delighted to be able to navigate this through to a successful conclusion for you. With such a long chain, it was sometimes complex but we are so pleased to hear you were happy with the service we provided. Wishing you and your family all the very best in your new home.
Quite simply exceptional! James helped me find my wonderful apartment and manages it on behalf of the owner. Always responsive, helpful and considerate. Best property agent I have ever dealt with
Reply from Maddisons Residential: Thank you so much Christine ... it has always been our pleasure ..
Karen and the team at Maddisons have been truly amazing since the very first meeting, they really stand apart from the other agents out there. They have been so helpful and supportive all the way throughout the sale process, are super responsive to queries and kept things moving along. I honestly can't recommend them enough.
Reply from Maddisons Residential: Dear Rachel, thank you so much for your kind word! We're absolutely delighted to hear about your positive experience with Karen and our team and so pleased you felt as though our service stood out. We work really hard to perfect our processes and it is really rewarding to know our hard work is appreciated by our wonderful sellers. Thank you again and very best wishes from us all.
About Maddisons Residential
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
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Deborah Richards
James Richards
Milly Stedman
Sinead McCurry
Jane Lewis
Brea
Lisa Lidgey
Karen Galpin
Muge Turner
Lora Grogan
Kate Girling
Sasha Foot
