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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have recently retained Maddisons to sell our property in Tunbridge Wells and were delighted with the manner in which they dealt with the matter. They provided very sound advice as to the correct selling price which ensured the property …

Reply from agent

Thank you Timothy for your extremely kind words. We are delighted that you found our approach so helpful and we look forward to working with you in the future.

5.00 /5

Maddisons found us a tenant within one week of advertising and I only have praise for the service they have offered. They have been very professional from start to finish. As this is the first time, we have rented out a property, they have …

Reply from agent

Your recommendation and kind words are hugely appreciated, Susan - thank you. We've been delighted to help to date and look forward to continue doing so.

5.00 /5

I would use Maddisons every time I want to buy or sell a property in the Tunbridge Wells area. First and foremost, they gave me more time and professionalism than other agents have ever done, so that even when things were going awry (as …

Reply from agent

Thank you Shelly .. as you say, the sale/purchase of many properties comes across it's difficulties at times but we're delighted that you felt safe, knowing that we were working hard to overcome these. We hope that you have a wonderful 2024 in your new home ..

5.00 /5

Selling your parents house after being granted probate is never going to be easy but I felt the Maddisons team went over and above to make the whole process manageable. Everyone I dealt with was both sympathetic and professional throughout …

Reply from agent

Thank you Carl for your kind words and we look forward to working with you again in the future when your current house is finished.

5.00 /5

My parents and I had multiple property sales on the go at the same time with Maddisons. Despite the heavy multitasking required, the team managed superbly. They are very joined up and responsive communication and discussions on pricing and …

Reply from agent

Thank you for your extremely kind words, Mark - we appreciate that it was equally task heavy for you and your parents and your support was fantastic. Here's to 2024 and getting further into the next chapter.

5.00 /5

Maddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, …

Reply from agent

Krish, I am very sorry for the delay in responding to your lovely review. Thank you very much for taking the time! It was a real pleasure to help you with your decision to move to Tunbridge Wells, and assist you throughout the process. I have been so pleased to hear from Megan that you are happy in your new home!

5.00 /5

I rented a property recently via Maddisons. The whole experience from viewing to moving in was incredibly smooth. Since completing the move, James and the team have continuously checked in and continued to be really responsive. I have had …

Reply from agent

We really appreciate your kind words, Max, and are so pleased that you feel in safe hands ..

5.00 /5

We worked with James and the Madisons team to rent a property out in the St James’ area of the town. We really appreciated their in-depth knowledge and professionalism which made the whole process very smooth. They are also a very …

Reply from agent

And it has been an equal pleasure working with you too, Emma and looking after your property for you .. thank you for entrusting this to us and for your kind words.

5.00 /5

I was a tenant with Maddisons for 18 months and only have good things to say about them. From the initial viewing through to the final check out, they were nothing but professional, polite and easy to deal with. Throughout my tenancy they …

Reply from agent

And we'd be delighted to welcome you back to Tunbridge Wells, Rachel - either as a tenant or indeed, maybe a buyer?! Thank you for such a lovely testimonial.

5.00 /5

Absolutely brilliant - fast, professional and extremely helpful. My partner and I rented our first flat through Maddisons, who were patient, upfront and helpful throughout the entire process. They gave me ample time and space during the …

Reply from agent

Thank you for your kind words, George! We are delighted to hear that you had such a positive experience with Maddisons. It is very important to us that we provide a seamless and efficient service, and we are pleased that it seems we have … More

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Ed Macfarlane

Associate Director

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display