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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Deborah, James and the whole Maddisons team are truly brilliant and are a pleasure to work with. They are always responsive, professional and truly go the extra-mile. I have recommended them many times and will continue to do so. Buying and selling houses is often a tricky business but team-Maddisons will make the process work as well as it possibly can.

Reply from agent

Thank you so much Giles for your very kind words, which are truly appreciated. We do try to be a little different to other agents in the town, helping our sellers as much as we can, and delighted that this all came together for you. Looking forward to working with you on the next one! Deborah x

5.00 /5

It is rare these days to find a firm which perfectly combines professionalism with friendliness and exceptionally high service standards - Maddisons embodies all these qualities. They managed the rental for me of a house in St Johns and dealt with everything, keeping me informed as needed. Highly recommended.

Reply from agent

Thank you so much, Anne - this is a wonderful testament and we are now striving to ensure we achieve a successful conclusion to the sale of the property for you.

5.00 /5

Excellent experience. Would 100% recommend. Kept up-to-date on proceedings regularly, very professional. Will certainly use again. Best estate agent in Tunbridge Wells by far.

Reply from agent

Thank you so much Lisa for your incredibly kind words! We enjoyed working with you and look forward to doing so again in the future! With very best wishes from all of the team here at Maddisons

5.00 /5

I have been using Maddisons for my rental property since 2017 and they have been fantastic. they provide me with feedback following any tenant visits and always pay rent transfers promptly. There is very little if no need for me to do anything but let Maddisons do the professional work they promised they would do.

Reply from agent

Thank you Dean .. we've really appreciated your loyalty and having such a great tenant in the property has been fantastic. It is true testament to how well you too have looked after and invested in the apartment.

5.00 /5

We purchased via this real estate agent and found them to timely, honest and professional. It was a pleasure working with Emma and her team.

Reply from agent

It has been a pleasure working with you as well - thank you for you lovely words and we wish you both every happiness in your new home!

5.00 /5

I rented out my property through Maddisons and found James and his team to be highly professional, helpful and very nice to work with! Excellent service, highly recommended!

Reply from agent

Thank you Ewa .. with you being in the position of both a landlord and a tenant, we really appreciate your kind words and are delighted that your experience has been as stated.

5.00 /5

The professional and friendly team at Maddisons have been excellent throughout out rental process always ensuring that everyone's safety and security was maintained. Would recommend to landlords and tenants alike.

Reply from agent

Thank you ever so much Chrissy .. I appreciate that with COVID and other mitigating circumstances, your arrival to Tunbridge Wells wasn't the most straight-forward ! We're delighted that we got there and that you are now that much closer to the newly extended family. Keep well.

5.00 /5

Maddisons is an excellent service. The people are friendly and responsive and a pleasure to deal with. Could not fault it.

Reply from agent

Thanks Will .. it is our pleasure to look after you as a tenant.

5.00 /5

We have rented with Maddison's in Tunbridge Wells for the last year and they have been superb. Everyone I have dealt with in the office is helpful, professional and they really care about their customers. Would highly recommend to anyone.

Reply from agent

Thanks Simon for your very kind endorsement .. we were delighted to help you and Michelle settle into Tunbridge Wells with the world in such turmoil due to COVID. We look forward to keeping in touch with you as you settle into your new home and putting down longer term roots in the area.

5.00 /5
12.02.2021
First Class!

I have been a tenant of Maddisons Residential for many years now and have always found Deborah, James and the team to be very professional and supportive. Maddisons offer excellent customer service and have always followed up immediately on any maintenance issue that has arisen. James communicates on a regular basis and especially during the COVID lockdown which was very much appreciated. I highly recommend Maddisons Residential for anyone looking to rent.

Reply from agent

Hi Brad – thank you so much for your kind comments .. you’re a great tenant and we are delighted to look after you.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display