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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The whole team at Maddisons did a fantastic job of handling all the various needs for our recent property sale. Great to deal with, responding quickly to any queries from either myself or my wife, ensuring a smooth transaction. I felt they …

Reply from agent

Thank you so much Aaron for this glowing testimonial - we are always so thrilled when our sellers are happy with the service received. You and Sara were a pleasure to work for so thank you for allowing us the opportunity to sell your lovely house. All the very best and thank you again.

5.00 /5

Selling your home is an enormous decision along with which estate agent to entrust with the sale. Following our initial meeting with Deborah and Karen we had no hesitation in appointing Maddisons which transpired as being one of our best …

Reply from agent

Thank you so much John and Judi for your wonderful review. It was an absolute pleasure to help you with this important step, and we look forward to hopefully finding your next home for you. It will hopefully be as beautiful as the one we were delighted to sell for you! Thank you once again. Best, Deborah

5.00 /5

I can only praise Maddison’s for the exceptional client service, support and professionalism they offer. From the first meeting through to the final offer; the photograph and video content was superb. The attention to detail meeting …

Reply from agent

That is music to our ears ... thank you, Pam .. we have really enjoyed working with you and look forward to continuing to do so. Thank you for your support.

5.00 /5

Maddison’s have been great for us as renters. We encountered a few issues during our tenancy that they were incredibly quick to resolve, particularly plumbing issues where Michael (the nicest plumber we’ve ever met) arrived within a few …

Reply from agent

Your kind words are much appreciated, Katie and we are delighted to be taking care of you and the family. We shall certainly pass on the wonderful testimonial for Michael also (we share your sentiments!) ..

5.00 /5

Maddison’s have been great during the whole process of renting our property out. We had not done this before but James and his team have been fantastic providing great guidance throughout and are very responsive. We enquired with a few …

Reply from agent

Thank you Steph .. you and Charlie are wonderful landlords and Max is so happy at the house, really made by all the efforts you took before passing it across to us.

5.00 /5
22.07.2024
The Best Residential Estate Agent in Tunbridge Wells Kent !!

I would have no hesitation in thoroughly recommending Maddisons Residential. I did not consider any other Agent in TW, when I first began to explore putting my apartment for sale in November with a January launch date in my mind. Within hours of my visit to their Pantiles Office, I was contacted by a Director, who made an appointment for her visit the next day. Another Director visited the day after with suggestions on decluttering (!!) and how to prepare for the photo/video shoot, which was arranged during this visit for a few weeks away in early December. The photo/video shoot was painless and in fact I quite enjoyed it. Launch took place on 2 January, offers were made after the first weekend and another Director was involved in discussing with me the offers made and my responses, making me feel in very capable hands. One the agreement for sale had been agreed by me and my Buyer, the Sales Progression team are the primary point of contact. The two person team are fantastic and provided weekly updates of how the chain was growing in both directions (!!) and when it was necessary in the later stages, worked with my solicitor and other Agents to find out the real story behind NO PROGRESS somewhere in the lower and upper chains. When difficult decisions needed to be made about withdrawing or setting explicit fair deadlines for other parties to meet, a Director was always involved. Again making me feel very comfortable receiving their balanced professional experience, presented to me for discussion with a simple decision for me then to make. In the end I had to make the decision to move my furniture out into storage before a contract of sale was signed, but I was comfortable doing it and it gave me the flexibility to now be a cash buyer for a newbuild, as my purchase chain then collapsed on the date of sale contract exchange (( THANK YOU Maddisons team and wishing you continued success in the future with your highly “differentiated” service for discerning clients; involving high quality sales preparation, a five star pro-active marketing launch and probably the most important aspect for a Seller, as it goes on the longest, the “Sales Progression” function (the tireless grind to keep on top of the real facts behind the inevitable slow progress of other parties and their professional advisers !!

5.00 /5

Quite simply exceptional! James helped me find my wonderful apartment and manages it on behalf of the owner. Always responsive, helpful and considerate. Best property agent I have ever dealt with

Reply from agent

Thank you so much Christine ... it has always been our pleasure ..

5.00 /5

I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!

Reply from agent

Dear Ankit Jane wanted to reply directly to your very kind words - please see the below from Jane and thank you so very much from all of the team! Thank you so much for your positive review relating to your property purchase with Maddisons Residential. I was happy to assist you with the sales progression, to advise on the sales process and to update you on the legal progress of your chain. You were both a delight to deal with, keeping calm and measured in often very stressful circumstances! I hope you both will be very happy in your new home. With very best wishes from Jane.

5.00 /5

We have recently retained Maddisons to sell our property in Tunbridge Wells and were delighted with the manner in which they dealt with the matter. They provided very sound advice as to the correct selling price which ensured the property attracted potential purchasers. They also have an excellent support team that keep you regularly updated so that there is no need to 'chase'. I can thoroughly recommend them .

Reply from agent

Thank you Timothy for your extremely kind words. We are delighted that you found our approach so helpful and we look forward to working with you in the future.

5.00 /5

Had the pleasure of renting through Maddisons and they have easily been the most efficient and professional estate agent I have ever used. Caroline has made the whole moving process super easy and maintained constant support all the way through. Very reliable with communication and extremely friendly. Couldn't recommend them more highly.

Reply from agent

Thank you Nathan! I very much appreciate you taking the time to leave such a lovely review. It has been a pleasure helping you with your move and I am glad you are so happy in your new home.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Kate Girling

Client Partner

Sasha Foot

Property Marketing Coordinator

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display