Nothing but praise for the team at Maddison's! The video they made of the rental property really helped us to prepare for the viewing and even then we were given ample time to look around and ask questions. It's obvious they strive for the best outcome for both the property owner and future tenants which reassured us we were in good hands. We continue to appreciate their personable approach in managing the property and know we can always count on them with any requests.

I rented a property recently via Maddisons. The whole experience from viewing to moving in was incredibly smooth. Since completing the move, James and the team have continuously checked in and continued to be really responsive. I have had experience with a good few estate agents over the years for both renting and purchasing. For me, Maddisons have been the best by a mile and anyone considering them as renter or rentee should rest assured knowing they are in safe hands.

We worked with James and the Madisons team to rent a property out in the St James’ area of the town. We really appreciated their in-depth knowledge and professionalism which made the whole process very smooth. They are also a very friendly team with excellent customer service. It was a real pleasure to work with them. Thanks James, Deborah and the team.

I was a tenant with Maddisons for 18 months and only have good things to say about them. From the initial viewing through to the final check out, they were nothing but professional, polite and easy to deal with. Throughout my tenancy they were responsive, helpful and reliable, and there was always someone available to reply to my (many) questions - even if they weren't able to provide an answer immediately, communication was open and transparent, with updates provided regularly. I've rented from other agencies before but had never experienced the level of care that Maddisons provided - as an example, even after I moved out, James was kind enough to visit the property and collect a parcel that I'd mistakenly had delivered there, keeping it safe for me until I was able to collect it from the office. I'd recommend them to any prospective tenant, and if I were to rent again in the future, I would look to go with them.

I recently had the pleasure of renting an apartment through Maddison’s Estate Agent, and I couldn't be more pleased with the entire process. From the initial property viewing to the smooth move-in, Maddison’s Estate Agent delivered an exceptional experience. The referencing process was efficient, and I felt well-informed and supported at every step. I want to express my gratitude to James, whose outstanding communication and support truly made a difference. His professionalism and dedication to ensuring a smooth transition into my new home were remarkable. I highly recommend Maddison’s Estate Agent for their top-notch service, professionalism, and the seamless rental experience they provided. A big thank you to the entire team for making the process stress-free and enjoyable.

My parents and I had multiple property sales on the go at the same time with Maddisons. Despite the heavy multitasking required, the team managed superbly. They are very joined up and responsive communication and discussions on pricing and offer strategy is about as good as it can get. They are all really nice to deal with also which makes the whole experience a breeze. Results are the acid test and our results with Maddisons were terrific. This is a first class agency and we'd recommend them to anyone.

Maddisons found us a tenant within one week of advertising and I only have praise for the service they have offered. They have been very professional from start to finish. As this is the first time, we have rented out a property, they have held our hand through the entire process and made it all seem very simple. Thank you, Caroline & James. I Would highly recommend them.

I would use Maddisons every time I want to buy or sell a property in the Tunbridge Wells area. First and foremost, they gave me more time and professionalism than other agents have ever done, so that even when things were going awry (as they often do!) I felt safe knowing that they would always handle things with honesty and experience.

Selling your parents house after being granted probate is never going to be easy but I felt the Maddisons team went over and above to make the whole process manageable. Everyone I dealt with was both sympathetic and professional throughout so I thank you all on a job well done. From the staging of a dated bungalow to the feedback from viewings, everything was done promptly and respectfully. I will be back when I finish renovating my current house. Thank you.

Maddisons and residential have been a great asset to me for the management of my property. Caroline and James have a huge amount of knowledge and lots of great contacts in and around Tunbridge wells, which makes any work or checks that need to be completed easy and quick. They are very quick to reply to any of my questions and have a very personal feel when speaking with them. I'd highly recommend them as a company to use.