The whole team at Maddisons did a fantastic job of handling all the various needs for our recent property sale. Great to deal with, responding quickly to any queries from either myself or my wife, ensuring a smooth transaction. I felt they …
Selling your home is an enormous decision along with which estate agent to entrust with the sale. Following our initial meeting with Deborah and Karen we had no hesitation in appointing Maddisons which transpired as being one of our best …
I can only praise Maddison’s for the exceptional client service, support and professionalism they offer. From the first meeting through to the final offer; the photograph and video content was superb. The attention to detail meeting …
Maddison’s have been great for us as renters. We encountered a few issues during our tenancy that they were incredibly quick to resolve, particularly plumbing issues where Michael (the nicest plumber we’ve ever met) arrived within a few …
Maddison’s have been great during the whole process of renting our property out. We had not done this before but James and his team have been fantastic providing great guidance throughout and are very responsive. We enquired with a few …
I would have no hesitation in thoroughly recommending Maddisons Residential. I did not consider any other Agent in TW, when I first began to explore putting my apartment for sale in November with a January launch date in my mind. Within hours of my visit to their Pantiles Office, I was contacted by a Director, who made an appointment for her visit the next day. Another Director visited the day after with suggestions on decluttering (!!) and how to prepare for the photo/video shoot, which was arranged during this visit for a few weeks away in early December. The photo/video shoot was painless and in fact I quite enjoyed it. Launch took place on 2 January, offers were made after the first weekend and another Director was involved in discussing with me the offers made and my responses, making me feel in very capable hands. One the agreement for sale had been agreed by me and my Buyer, the Sales Progression team are the primary point of contact. The two person team are fantastic and provided weekly updates of how the chain was growing in both directions (!!) and when it was necessary in the later stages, worked with my solicitor and other Agents to find out the real story behind NO PROGRESS somewhere in the lower and upper chains. When difficult decisions needed to be made about withdrawing or setting explicit fair deadlines for other parties to meet, a Director was always involved. Again making me feel very comfortable receiving their balanced professional experience, presented to me for discussion with a simple decision for me then to make. In the end I had to make the decision to move my furniture out into storage before a contract of sale was signed, but I was comfortable doing it and it gave me the flexibility to now be a cash buyer for a newbuild, as my purchase chain then collapsed on the date of sale contract exchange (( THANK YOU Maddisons team and wishing you continued success in the future with your highly “differentiated” service for discerning clients; involving high quality sales preparation, a five star pro-active marketing launch and probably the most important aspect for a Seller, as it goes on the longest, the “Sales Progression” function (the tireless grind to keep on top of the real facts behind the inevitable slow progress of other parties and their professional advisers !!
Quite simply exceptional! James helped me find my wonderful apartment and manages it on behalf of the owner. Always responsive, helpful and considerate. Best property agent I have ever dealt with
I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!
We have recently retained Maddisons to sell our property in Tunbridge Wells and were delighted with the manner in which they dealt with the matter. They provided very sound advice as to the correct selling price which ensured the property attracted potential purchasers. They also have an excellent support team that keep you regularly updated so that there is no need to 'chase'. I can thoroughly recommend them .
Had the pleasure of renting through Maddisons and they have easily been the most efficient and professional estate agent I have ever used. Caroline has made the whole moving process super easy and maintained constant support all the way through. Very reliable with communication and extremely friendly. Couldn't recommend them more highly.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator