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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Butler's have been very professional letting agents. Communication is so proactive, everything clearly articulated and process clearly explained. Thanks to Tom and Chloe.

5.00 /5

Highly recommend Tom and Chloe as they have been fantastic with organising viewing and getting the paper work sorted. Their willingness to get the best for the customers is something commendable. Good team work in general from Butlers and I would recommend to anyone.

5.00 /5

We have been using Giraffe 360 for 12 months now and I can highly recommend. The equipment is very straightforward to use and provides exceptionally high quality marketing material. The staff and support are excellent. Giraffe 360 has been a great addition to our business and has greatly enhanced our offering to our clients.

5.00 /5

The Giraffe 360 camera system is amazing! I’ve been using the camera for nearly a year. The camera is easy to use and produces stunning results. Their customer service and tech support is the BEST I’ve ever experienced and shows me they are serious about their business and reputation. I recently had a technical glitch with my camera. Within 20 minutes of notifying them, they started remote diagnostics. The issue could not be resolved so they immediately expedited a replacement camera. I’m extremely satisfied and experienced no down time in my business. Thank you Giraffe 360!!

5.00 /5

I 100% recommend this fantastic piece of equipment for any agent that is looking to upgrade their marketing. The photos are super and the the floorplan and walk round video are hugely helpful for tenants, they see the whole property prior to viewing in person. We get lots of compliments from Landlords and tenants. The camera is also super easy to use. The customer service is brilliant from Giraffe too, friendly and helpful. One very happy customer!!

5.00 /5

Thank you for reaching out! I’d be happy to share our experience with the Giraffe360. As an engineering firm, our time is valuable, and this camera has been a game-changer for us. It has saved us 3–4 hours in a single client’s house by eliminating the need for manual measurements of every room, window, and door. First and foremost, the Giraffe360 is incredibly easy to use. Training new team members has been seamless, thanks to the thorough and user-friendly training provided by Giraffe360. Beyond its ease of use, the ability to conduct a virtual walkthrough and revisit project sites remotely has been invaluable. Whether checking how beams connect, verifying layouts, or confirming measurements, this feature alone has revolutionized our workflow. Our drafters especially appreciate the automatically generated floor plans with precise dimensions—it’s a dream come true for them. The overnight delivery of all captured data is another huge time-saver, helping us streamline our process, shorten project timelines, and improve accuracy for our team. Simply put, the Giraffe360 has been one of the best investments we’ve made! Please extend our appreciation and gratitude to the entire Giraffe360 team—we truly value this incredible tool!

5.00 /5

I can thoroughly recommend Butler’s Estate Agents. I think Estate agents generally get a very bad press but I have to say Butler’s were absolutely brilliant. All of their staff were incredibly helpful. They were …

5.00 /5

Tom is a great asset to Butler’s team. He is very professional and efficient during the whole process, from arranging viewing to move-in, Tom had been very attentive, remembering every little detail that I requested and resolved my concerns/queries every step of the way. His friendliness and approachable personality made rental process less stressful, besides, Tom and the property manager Chloe are very reliable on resolving the post move-in issues I faced in the Inventory check. The internal portal that Butler’s use is user-friendly and transparent, this streamlines the process and makes tracking easier for all parties. I’d highly recommend Tom to be your letting agent. Thank you Butler’s and the team for helping me to find a new home :)

5.00 /5

Fast and responsive service. Thank you Tom for looking after me throughout the registration process, I look forward to a smooth and effective tenant-agent relationship. My concern with the onboarding was there were too many documents to sign. Other than that, we were happy with the service x

5.00 /5

We recently sold our flat in Jan-25 through Butlers, the team were attentive and really helpful through the process, following up with the buyer and ourselves to help keep on top of the sale. I'd like to give a shout out to Dom whose first impression sold us on using Butlers earlier in 2024 and I hope that he is proud of team he has created. Hayleigh & Hannah have been amazing support throughout with managing communication and updating our online portal. They've both been forth coming, letting us know if they are on annual leave and who will be covering which helped as our sale carried through the summer holidays and Christmas. Joanna & Oscar have also been really helpful whenever Hayleigh & Hannah have been unavailable! All in all, I would highly recommend getting in touch with Butler's Estate agents if you are either looking to buy or sell as they are a excellent team!

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available