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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had a fantastic experience with Butler’s Estate and Lettings Agents in Sutton. Joanna was incredibly helpful, responsive, and professional throughout the entire process. As new immigrants unfamiliar with the UK property system, we truly appreciated her clear communication and patient guidance at every step. She made what could have been a stressful process feel smooth and manageable. Highly recommended!

5.00 /5

We've had excellent experience as landlords with Butlers in Sutton, particularly Tom and Chloe. They found quality tenants quickly and communicated clearly throughout every step of the process, always responding promptly to any questions or concerns. Their proactive approach and regular updates on our property gave us complete peace of mind and assurance. Dom was equally responsive in providing our property valuation, which we greatly appreciated. Would highly recommend Butlers to any property owner looking for reliable, professional letting agents.

5.00 /5

Butlers Estate Agents have been absolutely fantastic! Their knowledge and support made such a difference throughout the whole process. Always friendly, patient, and happy to explain everything along the way. They really went above and beyond to help us, and we’re so grateful for everything they did. Couldn’t recommend them more!

5.00 /5

My experience with butler’s is really nice and team is really supportive

5.00 /5

I'd like to thank Tom Foan for assisting us in moving into our dream home. The rental process was very simple and quick. There are no extra fees or unpleasant surprises. Chloe did an excellent job, which we appreciate. I fell in love for the first time with my garden.

5.00 /5

It was smooth and easy well done team

5.00 /5

The team at Butlers were amazing from start to finish with the sale of my parents home. This was the second time i have used them. Special shout out to Liam who went out of his way to keep me updated throughout and always in a personal approach. Never treating me as just a number.

5.00 /5

I had a fantastic experience working with Butlers to find tenants for my property in Sutton. From the very beginning, Tom and Chloe were incredibly professional, proactive, and supportive throughout the entire letting process. Tom was quick to understand my requirements and provided clear guidance on how to present the property to attract the right tenants. Chloe was equally brilliant—always responsive, friendly, and efficient in handling viewings and communication. Together, they made what could have been a stressful process feel smooth and straightforward. Thanks to their hard work and dedication, my property was let out quickly to great tenants. I wouldn’t hesitate to recommend Butlers, especially Tom and Chloe, to any landlord looking for reliable and personable letting agents.

5.00 /5

We met Hayley first to make an appointment for a valuation, on leaving Butler’s office we had already decided that Butler’s was for us. Hayley was so professional in her approach yet extremely welcoming such a nice person. Then came Dom, he never tried to sell Butler’s to us, it was his approach and professionalism that came across and we believed if anyone could sell our house it was Butler’s. He explained everything to us without making it confusing ( bear in mind we are in our 60s and hadn’t moved for 40 years so the whole process was extremely daunting) and made us feel very relaxed in the process so Butler’s it was. Just when we thought it couldn’t get any better we were appointed Joanna as our representative . I could write a book on Joanna, to say she was fantastic would be an injustice, she was outstanding and professional throughout even when things were not going smoothly. Without Joanna we would not be in our new house now and completely happy. She kept pushing and keeping us informed about all the stages etc. Joanna made the whole process for us bearable and we will be eternally grateful for all her efforts. To Joanna a massive and heart felt Thank You we will never forget you. The one word that keeps popping up for us about Butlers is Professional and I don’t think you could say any more . To all the team we again say THANK YOU. Mr and Mrs Ryan

5.00 /5

We love the team at Butlers. We first engaged with the team to sell our house; but we weren't quite ready to let it go. We then decided to rent it out using Butlers services enabling us to rent in a new area that we are interested in before committing. The team was in constant communication with us throughout our journey and addressed any queries we had in the process as it was new for us. They were respectful, personable and ensured our needs were met. Highly recommend. Thank you Chloe, Dom, Tom and team!!

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available