I am a first time buyer and worked with Joanna from Butlers for the deal of my apartment. This has been the best agency i have ever worked with. High praise to Joanna… she went above and beyond to help me get my flat. If i could give 10 starts i would. Highly professional team and would recommend for everyone to use. From viewing to closing the deal 10/10 stars.
I cannot recommend Butler’s enough. They are brilliant! We had a long and at some points difficult process and the team at Butler’s were amazing throughout. We chose Butler’s to sell our flat because we got a really good feel from them straightaway. Dom came over to see the flat and spent a lot of time getting to know us and the property. We were impressed with his knowledge of the local area, the business and his genuine care for his clients. We knew our property would be in good hands and we weren’t disappointed. We were impressed with the marketing and the strategy put forward and soon began to get lots of viewings. Hayleigh handled most of our viewings and was brilliant at keeping us updated and chasing for feedback from potential buyers. Once we had accepted an offer, we worked with Joanna. She has been exceptional during this process. We actually don’t think we would have got through it without her! She spoke to us daily, even on her day off, and offered advice, knowledge and a friendly ear when things got stressful. She went above and beyond what was required and should definitely add solicitor and therapist to her cv! We would have been lost without her and she made the whole process a lot easier. We cannot thank her enough. Choosing Butler’s was the best decision we made.
Highly recommend Butlers! Best agents in the area. Since meeting Dom, Joanna and the team early this year, we knew we would be in safe hands navigating the sale of our mums property, with the challenge of not living in the UK. The whole process and service was seamless to being kept up to date, advice provided and the interaction during exchange and completion was the best. The selling of the property didn’t feel transactional and Butlers really does care about the property, seller and buyer to get the best possible outcome. Butlers handled our sale with understanding, empathy and care, which was and is appreciated. Butlers really does demonstrate the values that Dom talked about which makes them a standout agent, and would highly recommend them.
This being our first home purchase in the UK, we've encountered a hiccup in the property chain, which seems to be a common occurrence. I'd like to express my gratitude to Butler’s team, especially to Joanna, for her efforts in resolving problems and for her work in aligning people within the chain, which allowed us to complete the process before the end of our existing rental contract. Despite the exhaustive nature of the process, we find warmth, ease, and comfort in communicating with Joanna, as well as in receiving her weekly updates over the past few months.
First rate service from Butlers on my recent property sale. The whole team were fantastic and were always on top of the entirety of the chain whilst other agents seemed somewhat clueless in comparison. Would not hesitate to recommend and use for any future sales.
Excellent service. Kept me fully updated throughout our sale. Very friendly and knowledgeable. Quick and efficient staff that genuinely care. 5*
Dom, Hayleigh and the team were just brilliant. Very professional from first contact to completion! Hayleigh helped overcome a good few obstacles and made the whole process so much easier/stress free. I can highly recommend Butler's as they were exceptional!
Excellent experience, brilliant team, my house was sold for almost the asking price within 10 days of being placed with Butlers. Every step of the way you are kept informed . Thank you Dom, Joanne, Hayley and team
Have finally exchanged on our property. A huge thank you to the team at Butlers especially Joanna. Who kept us informed every step of the way. Highly recommend anyone thinking of selling their property to contact Butlers
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18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1
Website:
http://butlershomes.co.ukButler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.
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