We met Hayley first to make an appointment for a valuation, on leaving Butler’s office we had already decided that Butler’s was for us. Hayley was so professional in her approach yet extremely welcoming such a nice person. Then came Dom, he never tried to sell Butler’s to us, it was his approach and professionalism that came across and we believed if anyone could sell our house it was Butler’s. He explained everything to us without making it confusing ( bear in mind we are in our 60s and hadn’t moved for 40 years so the whole process was extremely daunting) and made us feel very relaxed in the process so Butler’s it was. Just when we thought it couldn’t get any better we were appointed Joanna as our representative . I could write a book on Joanna, to say she was fantastic would be an injustice, she was outstanding and professional throughout even when things were not going smoothly. Without Joanna we would not be in our new house now and completely happy. She kept pushing and keeping us informed about all the stages etc. Joanna made the whole process for us bearable and we will be eternally grateful for all her efforts. To Joanna a massive and heart felt Thank You we will never forget you. The one word that keeps popping up for us about Butlers is Professional and I don’t think you could say any more . To all the team we again say THANK YOU. Mr and Mrs Ryan
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18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1
Website:
http://butlershomes.co.ukButler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.
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