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Haslams Estate Agents - Reading

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Haslams Estate Agents - Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

They r good only when there are no problems with the property. . . My place has a leak through the walls due to plumbing issues in the building. . . Have been complaining about this for over 3 months . . . Issue has not been resolved yet. . … More

review by Venkatram Choodamani

Reply from agent

Dear Venkatram, Thank you for your review. I understand that your Property Manager updated your wife earlier today and that block management should be attending to the issue again next week. We will keep you updated and keep chasing for you! - Haslams Estate Agents

1.00 /5

Arguably one of the worst estate agencies in Reading. As part of a recent experience trying to find a new tenancy, not only were the team rude but never communicated any updates, leaving me to do all the chasing. … More

review by Deepak Ramchandani

Reply from agent

Hi Deepak, we are disappointed to read your review. Our Head of Lettings would welcome the opportunity to discuss this matter with you directly. We understand there has been extremely high demand for certain rental properties, which resulted in the landlord accepting the highest offer. We will be in touch however you may contact Oliver Chambers directly via Tel: 0118 960 1049 or Email: Oliver.Chambers@Haslams.net - Haslams Estate Agents

1.00 /5

Donna (Ashmore) did a great job taking over someone’s job and managed perfectly our expectations. Finally I felt our flat was in some capable hands. I’d give 5* to her but in the bigger picture I am not completely satisfied with the … More

review by Donato C

Reply from agent

Thank you for taking the time to share your feedback. We're glad that you have had a positive experience with Donna and appreciate hearing how we can deliver a 5* service in the future. UPDATE: We're sorry to see that you have changed your review. Our team, if they haven't already, will be in touch to discuss this matter further. - Haslams Estate Agents

1.00 /5

Seemed good at first, fixed a problem with the shower and boiler promptly. But then it got to autumn and we realised the main heater didn’t work. It took them ages to send anyone out to look, who then said it’s not their problem and we … More

review by Jenna

Reply from agent

We are sorry to hear you had issues during your tenancy. We are unfortunately unable to locate the tenancy file with just your first name. If you could make contact with our Head of Property Management on 01189 601 029, we can look into this matter further for you. - Haslams Estate Agents

1.00 /5

Never had a worse experience with any company. I was an excellent tenant for more than a year even staying after the rent was … More

review by Giannis Lampropoulos

Reply from agent

We are disappointed to hear your review and our Head of Property Management will be in touch to discuss your concerns shortly. - Haslams Estate Agents

1.00 /5

Our time renting with Haslams was initially good, they were responsive to any issues we had and good at communicating generally which included alerting us to any upcoming inspections or maintenance work. Unfortunately once we ended our … More

review by Dan G

Reply from agent

We are sorry to hear about the experience you have had with your end of tenancy deposit return. Sadly the username on this post doesn’t provide enough information to locate the rental property on our system. We would like to welcome the opportunity for you reach out to our Head of Property Management Emily Taylor on 01189 601029 to discuss this matter further. - Haslams Estate Agents

1.00 /5

Truly disappointed with Haslams for the fact that they did not provide full disclosure of the situation to me and kept following up to engage and get all work done with solicitors and mortgage advisors without telling me for more than 5 … More

review by Mudita Srivastava

Reply from agent

Hi Mudita, We are very sorry to hear about this situation and we can understand why you are disappointed. Your offer was accepted subject to contract and subject to the vendor moving out. All our communications confirmed this and we moved ahead knowing the vendor was buying another property. However, we could not have anticipated the vendor changing his mind and ultimately deciding to not move. Unfortunately this is the problem with the buying and selling process in this country; everyone is at risk of incurring cost if the deal does not go through. Again, we are very sorry if you had misunderstood this – Haslams Estate Agents

1.00 /5

review by Claudio Stoduto

1.00 /5

review by Marek

Reply from agent

We would like to understand why you have left this review, as we can see you are registered with us, but seemingly have not had any interaction with our team as yet. Our Head of Lettings would be happy to take your call to discuss further 0118 960 1007.

1.00 /5

Its good

review by yousef amru

Reply from agent

We were surprised to receive a 1 star review from you. Our Head of Property Management will be reaching out to discuss if there is anything we can do to help. - Haslams Estate Agents