NOT RECOMMENDEDThey were the agency of the developer of the flat I bought my new property from.They were very keen until I reserved the property but very quick to disappear after I paid.I have a written confirmation by email from their own employee about promised repair by 10 March, after a month, nothing has been done = no confirmed timeline given but they do not take any responsibility anymore because of course it is not their job.They came very unprepared to viewings, i.e not able to answer any single/ basic questions, i.e where the water meter is, where the rubbish bin is, where I can find the warranty papers, manuals, etc etc one month after completion I still did not get any answers for these basic questions and I need to play Sherlock Holmes in the building to find my water meter. These basic information should have been given automatically long long time ago ( even without asking) but of course it is not their responsibility either as the viewing supposed to be just giving access to possible buyers. As of today no warranty papers given.They also hide crucial details, such as half of Reading, including restaurant employees, engineers, curtain fitters ,name it? has access to the building where my home is...The entrance door can be easily opened by teenagers, who are smoking in my home, like yesterday when I had to chase 10-15 of them out from my home. Safety first My personal post was opened this week by teenagers whoever, BUT this is of course ALL FINE BY THEM