Terrible! Just terrible. They have amazing sales agents, you get this, you have this but absolutely horrendous aftersales property management team. I mean everyone in property management is just defensive. It's like they have been told to … More
As per my experience they are very professional, Alice baker, who is in particularly handling my tenancy process. Always helping with all my queries and concerns, no matter how many times I called or emailed. She did understand the reasons which is commendable. Really appreciate it. Adding to my previous review. I believe it's the landlord really. They don't play a major role, as far as I can see. I moved to another rental place with Haslams and the experience is no less than a nightmare. I have been chasing them to fixes the issues in the property which is impossible to see when we view the property. They also send us a process to follow to create tickets for the engineers, we sent hours creating those tickets and explained the issues. After weeks of chasing, my property manager Jodie email back "Some of the issues will not be fixed from their side, you should have seen or mentioned this before finazing the property ". So I believe it's the property, if the property is in good hands and being maintained well by previous tenants, you will be lucky as I was in my previous experience, otherwise it's all gonna go haywire. Haslams don't take responsibility on the property being handed in a good position to the new tenants it's the previous tenants really as fas as my experience. They might just cut some deposit from the previous tenans but would surely not invest that in the issues in the property.
I’m sharing my experience with Haslams. They are terrible agent, and JODIE in fact the worst agent that I have ever met in my life. She is not ready and don’t have time do anything to help their clients. DO NOT CHOOSE HASLAMS AS YOUR AGENT. As a tenant, I discovered a problem in my house . I tried to ask Haslams to help me fix them, but they reference me to JODIE who is very unhelpful and lazy. They hired bogus companies to fix things who never turn up and the same lies are ready for you to tell. They simply told me that "we are working on it" but of course they never fixed anything afterwards. Even though I kept calling them and chasing them, their answers are still the same: "we are working on it", "we are contacting the landlord", etc, We were just abandoned.
Robbers!!!... Daylight Robbers!!... ripped us for £120 even after we have cleaned the property before leaving...they have their own 4 designated cleaners...when we called their cleaners to clean the property that we were living in...all of … More
Poor service. They handed us a very dirty and moldy house despite the requests we made before agreeing with the contract. The agent was even proud that it is their standard procedure to shampoo carpets every handover to new tenants. … More
unprofessional company with unprofessional staff
Unprofessional people does not fulfill promises
ROBBERS !!! SCAMMERS!!! I suggest everyone to avoid this agency and its agent JODI.
One of the worst agents they have. Jodi is one of the best example of scam agents
Very unprofessional agency and its agent Jodi. I don’t recommend them. Avoid them or you will end fighting your tenant or landlord
Unknown
Unknown
159 Friar Street, Reading, RG1 1HE, UK, RG1