One of worst experiences i had in my life from a estate agent. Poor planning and let's not get into how many mistakes we're made from them.

Avoid This Letting Agency at All Costs! I recently had to move out of a property managed by this letting agency due to several serious issues that I feel obligated to share to warn others. About six months ago, there was a significant leak in the house, which the landlord did come and fix. However, the leak caused severe mold growth on the walls and underneath the carpet. Despite the obvious health and safety risks, especially for someone like me with respiratory issues, the landlord outright refused to address the mold problem. The agency was completely unresponsive when I reached out for assistance, leaving me no choice but to move out to protect my health. When I went to return the keys on the agreed-upon date, Michelle tried to charge me for an extra day, even though it was clearly stated in both the contract and our email communications that the keys were to be returned on the 23rd. Attempting to charge me for the 22nd is nothing short of fraud. Lastly, I requested to be present during the final inspection of the property, as I had serious concerns about the landlord, who has a history of dishonesty and attempting to scam tenants. Despite it being my right to be present, the agency refused my request, further proving their lack of professionalism and transparency. To be mentioned that the agency allowed the landlord access to the property BEFORE the final inspection took place. Them being able to modify the fittings inside the house and cause damage. This agency has demonstrated a complete disregard for tenant rights and legal obligations. If you value your health, your money, and your peace of mind, I strongly advise you to avoid this agency at all costs.

After 18 years of using Belvoir we have decided not to use them again. Always charged a decent price to find a tenant but now they have charged us the FULL rent for the first month. I know we signed the contact from Spain, but in their contract their minimum is £720.00 including VAT. I thought they would have charged that but NO so goodbye after all those years. Other agents charge far less so why should we continue with one who have NO loyalty towards customers? Now just 'cash cows'!!

I have enquired twice about a property and no one has bothered to get back to me. Disappointing.

If you live in there flat make sure you make video before enter otherwise they will change you extra money when you leave very bed service will never be back with them and staff they don’t care 👎🏻👎🏻👎🏻👎🏻👎🏻 …

Bad experience here

They called me to say that the landlord would accept me so I gave my notice at my current home. A week later they have told me that the landlord won’t accept me and I am now left homeless. Absolutely disgusting. They’ve taken a holding deposit which I’m waiting to be returned to me. I now cannot get a response from them

We have had the unfortunate experience of dealing with Belvior, Peterborough following the death of my brother who rented his flat through them. I was aware he struggled with poor customer service before his death and I am sorry to say it continued whilst my elderly father and I have tried to close my brothers estate. The agent has been unhelpful, rude and even made errors with the inventory list. Very poor!